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Stock-Based Compensation (Tables)
12 Months Ended
Dec. 31, 2022
Share-Based Payment Arrangement [Abstract]  
Summary of Awards Outstanding by Each Award Type The following table sets forth the number of awards outstanding for each award type as of:
Outstanding at December 31,
Award type2022 2021
Restricted stock awards1,345,608 1,192,810 
Time-based restricted stock units455,708 336,199 
Performance-based restricted stock units1,104,260 943,071 
Summary of Stock-Based Compensation Expense The following table summarizes stock-based compensation expense:
Years ended December 31,
(in thousands)202220212020
Included in cost of revenue:
Cost of recurring$11,258 $12,405 $5,793 
Cost of one-time services and other3,178 7,547 7,581 
Total included in cost of revenue14,436 19,952 13,374 
Included in operating expenses:
Sales, marketing and customer success21,409 20,283 15,514 
Research and development24,207 27,080 18,527 
General and administrative50,242 53,064 39,842 
Total included in operating expenses95,858 100,427 73,883 
Total stock-based compensation expense$110,294 $120,379 $87,257 
Summary of Unvested Restricted Stock Awards, Activity
The following table summarizes our unvested restricted stock awards as of December 31, 2022, and changes during the year then ended:
Restricted stock awardsRestricted
stock awards
Weighted
average
grant-date
fair value
Aggregate
intrinsic value(1)
(in thousands)
Unvested at January 1, 20221,192,810 $78.73 
Granted846,295 60.90 
Forfeited(179,686)69.29 
Vested(513,811)79.83 
Unvested at December 31, 20221,345,608 68.09 $79,202 
(1)The intrinsic value is calculated as the market value as of the end of the fiscal period.
Summary of Unvested Restricted Stock Units, Activity
The following table summarizes our unvested, time-based restricted stock units as of December 31, 2022, and changes during the year then ended:
Time-based restricted stock unitsRestricted
stock units
Weighted
average
grant-date
fair value
Aggregate
intrinsic value(1)
(in thousands)
Unvested at January 1, 2022336,199 $77.99 
Granted287,198 62.38 
Forfeited(48,343)65.80 
Vested(119,346)77.59 
Unvested at December 31, 2022455,708 68.81 $26,823 
(1)The intrinsic value is calculated as the market value as of the end of the fiscal period.
The following table summarizes our unvested, performance-based restricted stock units as of December 31, 2022, and changes during the year then ended:
Performance-based restricted stock unitsRestricted
stock units
Weighted
average
grant-date
fair value
Aggregate
intrinsic value(1)
(in thousands)
Unvested at January 1, 2022943,071 $73.62 
Granted977,377 61.79 
Forfeited(114,071)63.47 
Vested(702,117)71.93 
Unvested at December 31, 20221,104,260 64.94 $64,997 
(1)The intrinsic value is calculated as the market value as of the end of the fiscal period.