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Consolidated Financial Statement Details (Tables) | 12 Months Ended
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Dec. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract] |
Components of Restricted Cash | Restricted cash
(dollars in thousands) | December 31, 2023 | December 31, 2022
Restricted cash due to customers | $ | 695,489 |  | $ | 700,611 |
Real estate escrow balances and other | 1,517 |  | 1,629 |
Total restricted cash | $ | 697,006 |  | $ | 702,240 |
Components of Prepaid Expenses and Other Assets | Prepaid expenses and other assets
(dollars in thousands) | December 31, 2023 | December 31, 2022
Costs of obtaining contracts(1)(2) | $ | 62,377 |  | $ | 74,272 |
Prepaid software maintenance and subscriptions(3) | 35,169 |  | 34,766 |
Derivative instruments | 16,198 |  | 32,117 |
Implementation costs for cloud computing arrangements, net(4)(5) | 9,259 |  | 10,189 |
Unbilled accounts receivable | 5,615 |  | 5,775 |
Prepaid insurance | 3,940 |  | 4,902 |
Taxes, prepaid and receivable | 3,418 |  | 1,855 |
Deferred tax assets | 644 |  | 1,153 |
Other assets | 13,702 |  | 10,929 |
Total prepaid expenses and other assets | 150,322 |  | 175,958 |
Less: Long-term portion | 51,037 |  | 94,304 |
Prepaid expenses and other current assets | $ | 99,285 |  | $ | 81,654 |
(1)Amortization expense from costs of obtaining contracts was $31.9 million, $33.6 million and $35.5 million for the years ended December 31, 2023, 2022 and 2021, respectively, and is included in sales, marketing and customer success expense in our consolidated statements of comprehensive income. (2)The current portion of costs of obtaining contracts as of December 31, 2023 and 2022 was $25.3 million and $29.1 million, respectively. (3)The current portion of prepaid software maintenance and subscriptions as of December 31, 2023 and December 31, 2022 was $32.4 million and $31.7 million, respectively. (4)These costs primarily relate to the multi-year implementations of our global enterprise resource planning and customer relationship management systems. (5)Amortization expense from capitalized cloud computing implementation costs was $2.5 million, $2.2 million and $1.9 million for the years ended December 31, 2023, 2022 and 2021, respectively. Accumulated amortization for these costs was $7.7 million and $5.2 million as of December 31, 2023 and 2022, respectively.
Components of Accrued Expenses and Other Liabilities | Accrued expenses and other liabilities
(dollars in thousands) | December 31, 2023 | December 31, 2022
Taxes payable | $ | 21,282 |  | $ | 16,667 |
Customer credit balances | 10,238 |  | 8,257 |
Operating lease liabilities, current portion | 6,701 |  | 7,723 |
Derivative instruments | 5,540 |  | 323 |
Accrued commissions and salaries | 4,413 |  | 6,944 |
Accrued transaction-based costs related to payments services | 4,323 |  | 5,059 |
Accrued health care costs | 3,865 |  | 2,467 |
Accrued legal costs | 3,659 |  | 28,448 |
Accrued vacation costs | 2,452 |  | 2,156 |
Contingent consideration liability | 1,403 |  | 2,710 |
Other liabilities | 10,704 |  | 9,542 |
Total accrued expenses and other liabilities | 74,580 |  | 90,296 |
Less: Long-term portion | 10,258 |  | 4,294 |
Accrued expenses and other current liabilities | $ | 64,322 |  | $ | 86,002 |
Components of Other Income (Expense) | Other income, net
| Years ended December 31,
(dollars in thousands) | 2023 | 2022 | 2021
Interest income | $ | 8,821 |  | $ | 1,746 |  | $ | 392 |
Currency revaluation (losses) gains | (36) |  | 4,635 |  | (1,644) |
Other income, net | 4,076 |  | 2,332 |  | 1,432 |
Other income, net | $ | 12,861 |  | $ | 8,713 |  | $ | 180 |

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