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Revenue Recognition (Tables)
12 Months Ended
Dec. 31, 2023
Revenue from Contract with Customer [Abstract]  
Contract Balances Our closing balances of deferred revenue were as follows:
(in thousands)December 31,
2023
December 31,
2022
Total deferred revenue$394,927 $385,236 
Disaggregation of Revenue The following table presents our revenue by geographic area based on the address of our customers:
Years ended
December 31,
(dollars in thousands)
2023
2022
2021
United States$945,580 $896,116 $777,333 
United Kingdom100,833 101,026 89,688 
Other countries59,019 60,963 60,719 
Total revenue$1,105,432 $1,058,105 $927,740 
The following table presents our revenue by market group:
Years ended
December 31,
(dollars in thousands)
2023
2022
2021
Social Sector
$954,845 $907,197 $889,755 
Corporate Sector
150,587 150,908 37,985 
Total revenue$1,105,432 $1,058,105 $927,740 
Disaggregation Of Revenue, Recurring
The following table presents our recurring revenue by type:
Years ended
December 31,
(dollars in thousands)
2023
2022
2021
Contractual recurring$738,351 $709,097 $601,397 
Transactional recurring333,169 302,636 279,453 
Total recurring revenue$1,071,520 $1,011,733 $880,850