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Consolidated Financial Statement Details (Tables) | 3 Months Ended
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Mar. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract] |
Components of Restricted Cash | Restricted cash
(dollars in thousands) | March 31, 2024 | December 31, 2023
Restricted cash due to customers | $ | 355,307 |  | $ | 695,489 |
Real estate escrow balances and other | 1,186 |  | 1,517 |
Total restricted cash | $ | 356,493 |  | $ | 697,006 |
Components of Prepaid Expenses and Other Assets | Prepaid expenses and other assets
(dollars in thousands) | March 31, 2024 | December 31, 2023
Costs of obtaining contracts(1)(2) | $ | 61,313 |  | $ | 62,377 |
Prepaid software maintenance and subscriptions(3) | 34,668 |  | 35,169 |
Derivative instruments | 16,553 |  | 16,198 |
Implementation costs for cloud computing arrangements, net(4)(5) | 9,792 |  | 9,259 |
Prepaid insurance | 8,617 |  | 3,940 |
Unbilled accounts receivable | 6,432 |  | 5,615 |
Taxes, prepaid and receivable | 3,407 |  | 3,418 |
Deferred tax assets | 617 |  | 644 |
Other assets | 13,073 |  | 13,702 |
Total prepaid expenses and other assets | 154,472 |  | 150,322 |
Less: Long-term portion | 59,883 |  | 51,037 |
Prepaid expenses and other current assets | $ | 94,589 |  | $ | 99,285 |
(1)Amortization expense from costs of obtaining contracts was $4.8 million and $8.3 million for the three months ended March 31, 2024 and 2023, respectively. (2)The current portion of costs of obtaining contracts as of March 31, 2024 and December 31, 2023 was $18.8 million and $25.3 million, respectively. (3)The current portion of prepaid software maintenance and subscriptions as of March 31, 2024 and December 31, 2023 was $31.6 million and $32.4 million, respectively. (4)These costs primarily relate to the multi-year implementations of our new global enterprise resource planning and customer relationship management systems. (5)Amortization expense from capitalized cloud computing implementation costs was insignificant for the three months ended March 31, 2024 and 2023, respectively. Accumulated amortization for these costs was $8.4 million and $7.7 million as of March 31, 2024 and December 31, 2023, respectively.
Components of Accrued Expenses and Other Liabilities | Accrued expenses and other liabilities
(dollars in thousands) | March 31, 2024 | December 31, 2023
Taxes payable | $ | 29,753 |  | $ | 21,282 |
Accrued legal costs(1) | 11,713 |  | 3,659 |
Customer credit balances | 9,102 |  | 10,238 |
Operating lease liabilities, current portion | 6,714 |  | 6,701 |
Accrued commissions and salaries | 2,987 |  | 4,413 |
Accrued health care costs | 2,387 |  | 3,865 |
Accrued vacation costs | 2,349 |  | 2,452 |
Accrued transaction-based costs related to payments services | 1,917 |  | 4,323 |
Contingent consideration liability | 1,403 |  | 1,403 |
Derivative instruments | 92 |  | 5,540 |
Other liabilities | 11,017 |  | 10,704 |
Total accrued expenses and other liabilities | 79,434 |  | 74,580 |
Less: Long-term portion | 4,163 |  | 10,258 |
Accrued expenses and other current liabilities | $ | 75,271 |  | $ | 64,322 |
(1)All accrued legal costs are classified as current. See Note 9 to these unaudited, condensed consolidated financial statements for additional information about our loss contingency accruals and other legal expenses.
Components of Other Income and Expense | Other income, net
|  |  | Three months ended March 31,
(dollars in thousands) |  |  |  | 2024 | 2023
Interest income |  |  |  | $ | 2,048 |  | $ | 1,236 |
Currency revaluation gains (losses) |  |  |  | 283 |  | (245) |
Other income, net |  |  |  | 1,016 |  | 1,016 |
Other income, net |  |  |  | $ | 3,347 |  | $ | 2,007 |

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