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Revenue Recognition (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Contract Balances

Our closing balances of deferred revenue were as follows:

(in thousands)			September 30, 2024			December 31, 2023
Total deferred revenue			$	413,259		$	394,927

Disaggregation of Revenue

The following table presents our revenue by geographic area based on the address of our customers:

			Three months ended September 30,									Nine months ended September 30,
(dollars in thousands)			2024			2023						2024			2023
United States			$	238,661		$	237,877					$	718,601		$	688,290
United Kingdom			29,846			25,694						85,955			79,976
Other countries			18,220			14,055						48,707			42,155
Total revenue			$	286,727		$	277,626					$	853,263		$	810,421

The following table presents our revenue by market group:

			Three months ended September 30,									Nine months ended September 30,
(dollars in thousands)			2024			2023						2024			2023
Social Sector			$	255,210		$	239,512					$	751,818		$	696,790
Corporate Sector			31,517			38,114						101,445			113,631
Total revenue			$	286,727		$	277,626					$	853,263		$	810,421

Disaggregation Of Revenue, Recurring

The following table presents our recurring revenue by type:

			Three months ended September 30,									Nine months ended September 30,
(dollars in thousands)			2024			2023						2024			2023
Contractual recurring			$	194,798		$	189,174					$	579,195		$	548,012
Transactional recurring			85,220			79,827						253,717			236,127
Total recurring revenue			$	280,018		$	269,001					$	832,912		$	784,139

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Disaggregation Of Revenue, Recurring

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- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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