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Revenue Recognition (Tables)

12 Months Ended

Dec. 31, 2024

Revenue from Contract with Customer [Abstract]

Contract Balances

Our closing balances of deferred revenue were as follows:

(in thousands)			December 31, 2024			December 31, 2023
Total deferred revenue			$	361,544		$	394,927

Disaggregation of Revenue

The following table presents our revenue by geographic area based on the location of our customers:

			Years ended December 31,
(dollars in thousands)			2024			2023			2022
United States			$	988,536		$	945,580		$	896,116
United Kingdom			104,028			100,833			101,026
Other countries			62,931			59,019			60,963
Total revenue			$	1,155,495		$	1,105,432		$	1,058,105

The following table presents our revenue by market group:

			Years ended December 31,
(dollars in thousands)			2024			2023			2022
Social Sector			$	1,022,215		$	954,845		$	907,197
Corporate Sector			133,280			150,587			150,908
Total revenue			$	1,155,495		$	1,105,432		$	1,058,105

Disaggregation Of Revenue, Recurring

The following table presents our recurring revenue by type:

			Years ended December 31,
(dollars in thousands)			2024			2023			2022
Contractual recurring			$	775,075		$	738,351		$	709,097
Transactional recurring			354,039			333,169			302,636
Total recurring revenue			$	1,129,114		$	1,071,520		$	1,011,733

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Disaggregation Of Revenue, Recurring

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Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

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Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
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-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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