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Revenue Recognition (Tables) | 9 Months Ended
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Sep. 30, 2025
Revenue from Contract with Customer [Abstract] |
Contract Balances | Our closing balances of deferred revenue were as follows:
(in thousands) | September 30, 2025 | December 31, 2024
Total deferred revenue | $ | 384,911 |  | $ | 360,561 |
Disaggregation of Revenue | The following table presents our revenue by geographic area based on the location of our customers:
| Three months ended September 30, |  | Nine months ended September 30,
(dollars in thousands) | 2025 | 2024(1) |  | 2025 | 2024(1)
United States | $ | 237,678 |  | $ | 243,523 |  |  | $ | 697,819 |  | $ | 722,840 |
United Kingdom | 27,494 |  | 27,143 |  |  | 87,324 |  | 83,252 |
Other countries | 15,971 |  | 15,932 |  |  | 47,966 |  | 46,419 |
Total revenue | $ | 281,143 |  | $ | 286,598 |  |  | $ | 833,109 |  | $ | 852,511 |
(1)We have revised certain amounts for the three and nine months ended September 30, 2024. See Note 2 and Note 13 for additional information. The following table presents our revenue by type:
| Three months ended September 30, |  | Nine months ended September 30,
(dollars in thousands) | 2025 | 2024(1) |  | 2025 | 2024(1)
Contractual recurring | $ | 182,984 |  | $ | 194,724 |  |  | $ | 538,577 |  | $ | 578,726 |
Transactional recurring | 92,818 |  | 85,165 |  |  | 276,829 |  | 253,434 |
Total recurring revenue | $ | 275,802 |  | $ | 279,889 |  |  | $ | 815,406 |  | $ | 832,160 |
One-time services and other | 5,341 |  | 6,709 |  |  | 17,703 |  | 20,351 |
Total revenue | $ | 281,143 |  | $ | 286,598 |  |  | $ | 833,109 |  | $ | 852,511 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
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