Description

12/31/2020

12/31/2019

12/31/2018

Turnover tax

11,255,405

13,929,404

14,737,685

For credit cards

4,553,624

4,990,875

5,039,235

Charges for other provisions

1,129,606

1,949,146

2,713,343

Deposit guarantee fund contributions

739,624

784,007

775,917

Taxes

539,793

1,673,874

4,214

Interest on lease liabilities (see note 13.1)

180,785

166,048

Donations

168,550

380,577

222,916

Loss from sale or impairment of investments in properties and

non-financial

assets

132,382

155,959

Insurance claims

63,090

81,133

138,032

Cost of onerous contracts

7,366

Modification of financial assets (see note 20)

3,902,110

Loss from sale or impairment of property, plant and equipment

61,890

Other

1,706,711

2,013,376

2,254,637

20,476,936

30,088,399

25,885,979