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Segment Disclosures | 12 Months Ended
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Dec. 31, 2013
Segment Reporting [Abstract] |
Segment Disclosures | 22. Segment Disclosures CBIZ’s business units have been aggregated into three practice groups: Financial Services, Employee Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients, similarity of the regulatory environment and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by practice group is provided in the table below.
Financial Services |  | Employee Services |  | National Practices
• Accounting • Tax • Financial Advisory • Valuation • Litigation Support • Government Health Care Consulting • Risk Advisory Services • Real Estate Advisory |  | • Employee Benefits • Property & Casualty • Retirement Plan Services • Payroll Services • Life Insurance • Human Capital Services • Compensation Consulting • Executive Recruiting • Actuarial Services |  | • Managed Networking and Hardware Services • Health Care Consulting
Corporate and Other. Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses are primarily comprised of certain health care costs, gains or losses attributable to assets held in the Company’s deferred compensation plan, share-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on operating income excluding those costs listed above, which are reported in the “Corporate and Other” segment. CBIZ operates in the United States and Canada and revenue generated from such operations during the years ended December 31, 2013, 2012 and 2011 was as follows (in thousands):
|  | Year Ended December 31, |
|  | 2013 |  |  | 2012 |  |  | 2011 |
United States |  | $ | 690,329 |  |  | $ | 624,883 |  |  | $ | 589,605 |
Canada |  |  | 1,704 |  |  |  | 1,655 |  |  |  | 1,665 |
Total Revenue |  | $ | 692,033 |  |  | $ | 626,538 |  |  | $ | 591,270 |
There is no one customer that represents a significant portion of CBIZ’s revenue. Segment information for the years ended December 31, 2013, 2012 and 2011 was as follows (in thousands):
|  | Year Ended December 31, 2013 |
|  | Financial Services |  |  | Employee Services |  |  | National Practices |  |  | Corporate and Other |  |  | Total |
Revenue |  | $ | 456,649 |  |  | $ | 204,863 |  |  | $ | 30,521 |  |  | $ | — |  |  | $ | 692,033 |
Operating expenses |  |  | 395,976 |  |  |  | 168,696 |  |  |  | 27,589 |  |  |  | 16,469 |  |  |  | 608,730 |
Gross margin |  |  | 60,673 |  |  |  | 36,167 |  |  |  | 2,932 |  |  |  | (16,469 | ) |  |  | 83,303 |
Corporate general & admin |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 34,398 |  |  |  | 34,398 |
Operating income (loss) |  |  | 60,673 |  |  |  | 36,167 |  |  |  | 2,932 |  |  |  | (50,867 | ) |  |  | 48,905 |
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  | — |  |  |  | (24 | ) |  |  | — |  |  |  | (15,350 | ) |  |  | (15,374 | )
Gain on sale of operations, net |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 79 |  |  |  | 79 |
Other income, net |  |  | 492 |  |  |  | 297 |  |  |  | 1 |  |  |  | 7,027 |  |  |  | 7,817 |
Total other income (expense) |  |  | 492 |  |  |  | 273 |  |  |  | 1 |  |  |  | (8,244 | ) |  |  | (7,478 | )
Income (loss) from continuing operations before income tax expense |  | $ | 61,165 |  |  | $ | 36,440 |  |  | $ | 2,933 |  |  | $ | (59,111 | ) |  | $ | 41,427 |
|  | Year Ended December 31, 2012 |
|  | Financial Services |  |  | Employee Services |  |  | National Practices |  |  | Corporate and Other |  |  | Total |
Revenue |  | $ | 410,195 |  |  | $ | 186,217 |  |  | $ | 30,126 |  |  | $ | — |  |  | $ | 626,538 |
Operating expenses |  |  | 357,378 |  |  |  | 155,311 |  |  |  | 26,713 |  |  |  | 16,084 |  |  |  | 555,486 |
Gross margin |  |  | 52,817 |  |  |  | 30,906 |  |  |  | 3,413 |  |  |  | (16,084 | ) |  |  | 71,052 |
Corporate general & admin |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 30,210 |  |  |  | 30,210 |
Operating income (loss) |  |  | 52,817 |  |  |  | 30,906 |  |  |  | 3,413 |  |  |  | (46,294 | ) |  |  | 40,842 |
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  | — |  |  |  | (30 | ) |  |  | — |  |  |  | (14,969 | ) |  |  | (14,999 | )
Gain on sale of operations, net |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 2,766 |  |  |  | 2,766 |
Other income, net |  |  | 2,063 |  |  |  | 1,086 |  |  |  | 2 |  |  |  | 5,063 |  |  |  | 8,214 |
Total other income (expense) |  |  | 2,063 |  |  |  | 1,056 |  |  |  | 2 |  |  |  | (7,140 | ) |  |  | (4,019 | )
Income (loss) from continuing operations before income tax expense |  | $ | 54,880 |  |  | $ | 31,962 |  |  | $ | 3,415 |  |  | $ | (53,434 | ) |  | $ | 36,823 |
|  | Year Ended December 31, 2011 |
|  | Financial Services |  |  | Employee Services |  |  | National Practices |  |  | Corporate and Other |  |  | Total |
Revenue |  | $ | 389,743 |  |  | $ | 171,205 |  |  | $ | 30,322 |  |  | $ | — |  |  | $ | 591,270 |
Operating expenses |  |  | 336,206 |  |  |  | 144,528 |  |  |  | 26,222 |  |  |  | 11,572 |  |  |  | 518,528 |
Gross margin |  |  | 53,537 |  |  |  | 26,677 |  |  |  | 4,100 |  |  |  | (11,572 | ) |  |  | 72,742 |
Corporate general & admin |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 31,533 |  |  |  | 31,533 |
Operating income (loss) |  |  | 53,537 |  |  |  | 26,677 |  |  |  | 4,100 |  |  |  | (43,105 | ) |  |  | 41,209 |
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  | (2 | ) |  |  | (28 | ) |  |  | — |  |  |  | (16,017 | ) |  |  | (16,047 | )
Gain on sale of operations, net |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 2,920 |  |  |  | 2,920 |
Other income, net |  |  | 26 |  |  |  | 780 |  |  |  | 10 |  |  |  | 2,385 |  |  |  | 3,201 |
Total other income (expense) |  |  | 24 |  |  |  | 752 |  |  |  | 10 |  |  |  | (10,712 | ) |  |  | (9,926 | )
Income (loss) from continuing operations before income tax expense |  | $ | 53,561 |  |  | $ | 27,429 |  |  | $ | 4,110 |  |  | $ | (53,817 | ) |  | $ | 31,283 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8380-108599 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8933-108599 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8538-108599 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8844-108599 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 29 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8864-108599 Reference 6: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8981-108599 Reference 7: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 35 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8984-108599 Reference 8: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8906-108599 Reference 10: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9054-108599 Reference 11: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8924-108599 Reference 12: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9031-108599 Reference 13: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 33 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8971-108599 Reference 14: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 12 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8595-108599 + Details
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