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v3.19.1

Segment Disclosures - Summary of Segment Information (Detail) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2019 | Mar. 31, 2018
Segment Reporting Information [Line Items] |  |
Revenue | $ 269,998 | $ 266,090
Operating expenses | 215,496 | 204,750
Gross margin | 54,502 | 61,340
Corporate general & administrative expenses | 11,680 | 10,028
Operating income | 42,822 | 51,312
Other income (expense): |  |
Interest expense | (1,401) | (1,780)
Gain on sale of operations, net | 497 | 663
Other (expense) income, net | 9,260 | (1,229)
Total other income (expense), net | 8,356 | (2,346)
Income from continuing operations before income tax expense | 51,178 | 48,966
Operating Segments [Member] | Financial Services [Member] |  |
Segment Reporting Information [Line Items] |  |
Revenue | 185,144 | 180,603
Operating expenses | 134,458 | 133,033
Gross margin | 50,686 | 47,570
Operating income | 50,686 | 47,570
Other income (expense): |  |
Gain on sale of operations, net | 497 |
Other (expense) income, net | (136) | 265
Total other income (expense), net | 361 | 265
Income from continuing operations before income tax expense | 51,047 | 47,835
Operating Segments [Member] | Benefits and Insurance Services [Member] |  |
Segment Reporting Information [Line Items] |  |
Revenue | 76,255 | 77,330
Operating expenses | 61,371 | 61,133
Gross margin | 14,884 | 16,197
Operating income | 14,884 | 16,197
Other income (expense): |  |
Interest expense | (10) | (75)
Gain on sale of operations, net |  | 663
Other (expense) income, net | 21 | 193
Total other income (expense), net | 11 | 781
Income from continuing operations before income tax expense | 14,895 | 16,978
Operating Segments [Member] | National Practices [Member] |  |
Segment Reporting Information [Line Items] |  |
Revenue | 8,599 | 8,157
Operating expenses | 8,000 | 7,275
Gross margin | 599 | 882
Operating income | 599 | 882
Other income (expense): |  |
Income from continuing operations before income tax expense | 599 | 882
Corporate and Other [Member] |  |
Segment Reporting Information [Line Items] |  |
Operating expenses | 11,667 | 3,309
Gross margin | (11,667) | (3,309)
Corporate general & administrative expenses | 11,680 | 10,028
Operating income | (23,347) | (13,337)
Other income (expense): |  |
Interest expense | (1,391) | (1,705)
Other (expense) income, net | 9,375 | (1,687)
Total other income (expense), net | 7,984 | (3,392)
Income from continuing operations before income tax expense | $ (15,363) | $ (16,729)

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