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v3.19.1

Segment Disclosures (Tables) | 3 Months Ended
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Mar. 31, 2019
Segment Reporting [Abstract] |
Summary of Segment Information | Segment information for the three months ended March 31, 2019 and 2018 was as follows (in thousands):
|  | Three Months Ended March 31, 2019 |
|  | Financial Services |  |  | Benefits and Insurance Services |  |  | National Practices |  |  | Corporate and Other |  |  | Total |
Revenue |  | $ | 185,144 |  |  | $ | 76,255 |  |  | $ | 8,599 |  |  | $ | — |  |  | $ | 269,998 |
Operating expenses |  |  | 134,458 |  |  |  | 61,371 |  |  |  | 8,000 |  |  |  | 11,667 |  |  |  | 215,496 |
Gross margin |  |  | 50,686 |  |  |  | 14,884 |  |  |  | 599 |  |  |  | (11,667 | ) |  |  | 54,502 |
Corporate general & administrative expenses |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 11,680 |  |  |  | 11,680 |
Operating income (loss) |  |  | 50,686 |  |  |  | 14,884 |  |  |  | 599 |  |  |  | (23,347 | ) |  |  | 42,822 |
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  | — |  |  |  | (10 | ) |  |  | — |  |  |  | (1,391 | ) |  |  | (1,401 | )
Gain on sale of operations, net |  |  | 497 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 497 |
Other (expense) income, net |  |  | (136 | ) |  |  | 21 |  |  |  | — |  |  |  | 9,375 |  |  |  | 9,260 |
Total other (expense) income |  |  | 361 |  |  |  | 11 |  |  |  | — |  |  |  | 7,984 |  |  |  | 8,356 |
Income (loss) from continuing operations before income tax expense |  | $ | 51,047 |  |  | $ | 14,895 |  |  | $ | 599 |  |  | $ | (15,363 | ) |  | $ | 51,178 |
|  | Three Months Ended March 31, 2018 |
|  | Financial Services |  |  | Benefits and Insurance Services |  |  | National Practices |  |  | Corporate and Other |  |  | Total |
Revenue |  | $ | 180,603 |  |  | $ | 77,330 |  |  | $ | 8,157 |  |  | $ | — |  |  | $ | 266,090 |
Operating expenses |  |  | 133,033 |  |  |  | 61,133 |  |  |  | 7,275 |  |  |  | 3,309 |  |  |  | 204,750 |
Gross margin |  |  | 47,570 |  |  |  | 16,197 |  |  |  | 882 |  |  |  | (3,309 | ) |  |  | 61,340 |
Corporate general & administrative expenses |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 10,028 |  |  |  | 10,028 |
Operating income (loss) |  |  | 47,570 |  |  |  | 16,197 |  |  |  | 882 |  |  |  | (13,337 | ) |  |  | 51,312 |
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  | — |  |  |  | (75 | ) |  |  | — |  |  |  | (1,705 | ) |  |  | (1,780 | )
Gain on sale of operations, net |  |  | — |  |  |  | 663 |  |  |  | — |  |  |  | — |  |  |  | 663 |
Other income (expense), net |  |  | 265 |  |  |  | 193 |  |  |  | — |  |  |  | (1,687 | ) |  |  | (1,229 | )
Total other income (expense) |  |  | 265 |  |  |  | 781 |  |  |  | — |  |  |  | (3,392 | ) |  |  | (2,346 | )
Income (loss) from continuing operations before income tax expense |  | $ | 47,835 |  |  | $ | 16,978 |  |  | $ | 882 |  |  | $ | (16,729 | ) |  | $ | 48,966 |

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