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Segment Disclosures (Tables) | 3 Months Ended
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Mar. 31, 2020
Segment Reporting [Abstract] |
Summary of Disaggregation of Revenue by Source | The following table disaggregates our revenue by source (in thousands):
|  | Three Months Ended March 31, 2020 |
|  | Financial |  |  | Benefits & |  |  | National |  |  |  |  |
|  | Services |  |  | Insurance |  |  | Practices |  |  | Consolidated |
Accounting, tax, advisory and consulting |  | $ | 188,777 |  |  | $ | — |  |  | $ | — |  |  | $ | 188,777 |
Core Benefits and Insurance Services |  |  | — |  |  |  | 76,472 |  |  |  | — |  |  |  | 76,472 |
Non-core Benefits and Insurance Services |  |  | — |  |  |  | 3,140 |  |  |  | — |  |  |  | 3,140 |
Managed networking, hardware services |  |  | — |  |  |  | — |  |  |  | 6,575 |  |  |  | 6,575 |
National Practices consulting |  |  | — |  |  |  | — |  |  |  | 2,491 |  |  |  | 2,491 |
Total revenue |  | $ | 188,777 |  |  | $ | 79,612 |  |  | $ | 9,066 |  |  | $ | 277,455 |
|  | Three Months Ended March 31, 2019 |
|  | Financial |  |  | Benefits & |  |  | National |  |  |  |  |
|  | Services |  |  | Insurance |  |  | Practices |  |  | Consolidated |
Accounting, tax, advisory and consulting |  | $ | 185,144 |  |  | $ | — |  |  | $ | — |  |  | $ | 185,144 |
Core Benefits and Insurance Services |  |  | — |  |  |  | 73,538 |  |  |  | — |  |  |  | 73,538 |
Non-core Benefits and Insurance Services |  |  | — |  |  |  | 2,717 |  |  |  | — |  |  |  | 2,717 |
Managed networking, hardware services |  |  | — |  |  |  | — |  |  |  | 6,424 |  |  |  | 6,424 |
National Practices consulting |  |  | — |  |  |  | — |  |  |  | 2,175 |  |  |  | 2,175 |
Total revenue |  | $ | 185,144 |  |  | $ | 76,255 |  |  | $ | 8,599 |  |  | $ | 269,998 |
Summary of Segment Information | Segment information for the t hree months ended March 31, 20 20 and 201 9 was as follows (in thousands):
|  | Three Months Ended March 31, 2020 |
|  | Financial Services |  |  | Benefits and Insurance Services |  |  | National Practices |  |  | Corporate and Other |  |  | Total |
Revenue |  | $ | 188,777 |  |  | $ | 79,612 |  |  | $ | 9,066 |  |  | $ | — |  |  | $ | 277,455 |
Operating expenses |  |  | 138,598 |  |  |  | 65,223 |  |  |  | 8,283 |  |  |  | (12,277 | ) |  |  | 199,827 |
Gross margin |  |  | 50,179 |  |  |  | 14,389 |  |  |  | 783 |  |  |  | 12,277 |  |  |  | 77,628 |
Corporate general & administrative expenses |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 10,489 |  |  |  | 10,489 |
Operating income |  |  | 50,179 |  |  |  | 14,389 |  |  |  | 783 |  |  |  | 1,788 |  |  |  | 67,139 |
Other (expense) income: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  | — |  |  |  | (11 | ) |  |  | — |  |  |  | (1,108 | ) |  |  | (1,119 | )
Gain on sale of operations, net |  |  | 40 |  |  |  | 55 |  |  |  | — |  |  |  | — |  |  |  | 95 |
Other (expense) income, net |  |  | 19 |  |  |  | 96 |  |  |  | 1 |  |  |  | (15,916 | ) |  |  | (15,800 | )
Total other (expense) income |  |  | 59 |  |  |  | 140 |  |  |  | 1 |  |  |  | (17,024 | ) |  |  | (16,824 | )
Income (loss) from continuing operations before income tax expense |  | $ | 50,238 |  |  | $ | 14,529 |  |  | $ | 784 |  |  | $ | (15,236 | ) |  | $ | 50,315 |
|  | Three Months Ended March 31, 2019 |
|  | Financial Services |  |  | Benefits and Insurance Services |  |  | National Practices |  |  | Corporate and Other |  |  | Total |
Revenue |  | $ | 185,144 |  |  | $ | 76,255 |  |  | $ | 8,599 |  |  | $ | — |  |  | $ | 269,998 |
Operating expenses |  |  | 134,458 |  |  |  | 61,371 |  |  |  | 8,000 |  |  |  | 11,667 |  |  |  | 215,496 |
Gross margin |  |  | 50,686 |  |  |  | 14,884 |  |  |  | 599 |  |  |  | (11,667 | ) |  |  | 54,502 |
Corporate general & administrative expenses |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 11,680 |  |  |  | 11,680 |
Operating income (loss) |  |  | 50,686 |  |  |  | 14,884 |  |  |  | 599 |  |  |  | (23,347 | ) |  |  | 42,822 |
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  | — |  |  |  | (10 | ) |  |  | — |  |  |  | (1,391 | ) |  |  | (1,401 | )
Gain on sale of operations, net |  |  | 497 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 497 |
Other income (expense), net |  |  | (136 | ) |  |  | 21 |  |  |  | — |  |  |  | 9,375 |  |  |  | 9,260 |
Total other income |  |  | 361 |  |  |  | 11 |  |  |  | — |  |  |  | 7,984 |  |  |  | 8,356 |
Income (loss) from continuing operations before income tax expense |  | $ | 51,047 |  |  | $ | 14,895 |  |  | $ | 599 |  |  | $ | (15,363 | ) |  | $ | 51,178 |

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