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v3.22.1

Segment Disclosures - Summary of Segment Information (Details) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2022 | Mar. 31, 2021
Segment Reporting Information [Line Items] |  |
Revenue | $ 391,722 | $ 300,730
Operating expenses (income) | 290,299 | 223,971
Gross margin | 101,423 | 76,759
Corporate general and administrative expenses | 16,309 | 14,483
Operating income | 85,114 | 62,276
Other income (expense): |  |
Interest expense | (1,259) | (877)
Other (expense) income, net | (6,403) | 4,789
Total other (expense) income, net | (7,662) | 3,912
Income from continuing operations before income tax expense | 77,452 | 66,188
Financial Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 288,746 | 204,149
Benefits and Insurance Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 92,486 | 87,239
National Practices |  |
Segment Reporting Information [Line Items] |  |
Revenue | 10,490 | 9,342
Operating segments | Financial Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 288,746 | 204,149
Operating expenses (income) | 209,800 | 141,746
Gross margin | 78,946 | 62,403
Corporate general and administrative expenses | 0 | 0
Operating income | 78,946 | 62,403
Other income (expense): |  |
Interest expense | 0 | 0
Other (expense) income, net | 86 | 98
Total other (expense) income, net | 86 | 98
Income from continuing operations before income tax expense | 79,032 | 62,501
Operating segments | Benefits and Insurance Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 92,486 | 87,239
Operating expenses (income) | 72,657 | 66,933
Gross margin | 19,829 | 20,306
Corporate general and administrative expenses | 0 | 0
Operating income | 19,829 | 20,306
Other income (expense): |  |
Interest expense | 0 | 0
Other (expense) income, net | (24) | 174
Total other (expense) income, net | (24) | 174
Income from continuing operations before income tax expense | 19,805 | 20,480
Operating segments | National Practices |  |
Segment Reporting Information [Line Items] |  |
Revenue | 10,490 | 9,342
Operating expenses (income) | 9,576 | 8,541
Gross margin | 914 | 801
Corporate general and administrative expenses | 0 | 0
Operating income | 914 | 801
Other income (expense): |  |
Interest expense | 0 | 0
Other (expense) income, net | 0 | 0
Total other (expense) income, net | 0 | 0
Income from continuing operations before income tax expense | 914 | 801
Corporate and Other |  |
Segment Reporting Information [Line Items] |  |
Revenue | 0 | 0
Operating expenses (income) | (1,734) | 6,751
Gross margin | 1,734 | (6,751)
Corporate general and administrative expenses | 16,309 | 14,483
Operating income | (14,575) | (21,234)
Other income (expense): |  |
Interest expense | (1,259) | (877)
Other (expense) income, net | (6,465) | 4,517
Total other (expense) income, net | (7,724) | 3,640
Income from continuing operations before income tax expense | $ (22,299) | $ (17,594)

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