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v3.23.1

Segment Disclosures - Summary of Segment Information (Details) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2023 | Mar. 31, 2022
Segment Reporting Information [Line Items] |  |
Revenue | $ 454,606 | $ 391,722
Operating expenses | 341,011 | 290,299
Gross margin | 113,595 | 101,423
Corporate general and administrative expenses | 15,598 | 16,309
Operating income | 97,997 | 85,114
Other income (expense): |  |
Interest expense | (3,641) | (1,259)
Gain on sale of operations, net | 99 | 0
Other income (expense), net | 5,112 | (6,407)
Total other income (expense), net | 1,570 | (7,666)
Income before income tax expense | 99,567 | 77,448
Financial Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 343,086 | 288,746
Benefits and Insurance Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 100,054 | 92,486
National Practices |  |
Segment Reporting Information [Line Items] |  |
Revenue | 11,466 | 10,490
Operating segments | Financial Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 343,086 | 288,746
Operating expenses | 244,443 | 209,800
Gross margin | 98,643 | 78,946
Corporate general and administrative expenses | 0 | 0
Operating income | 98,643 | 78,946
Other income (expense): |  |
Interest expense | 0 | 0
Gain on sale of operations, net | 99 |
Other income (expense), net | 255 | 86
Total other income (expense), net | 354 | 86
Income before income tax expense | 98,997 | 79,032
Operating segments | Benefits and Insurance Services |  |
Segment Reporting Information [Line Items] |  |
Revenue | 100,054 | 92,486
Operating expenses | 76,923 | 72,657
Gross margin | 23,131 | 19,829
Corporate general and administrative expenses | 0 | 0
Operating income | 23,131 | 19,829
Other income (expense): |  |
Interest expense | (1) | 0
Gain on sale of operations, net | 0 |
Other income (expense), net | 177 | (24)
Total other income (expense), net | 176 | (24)
Income before income tax expense | 23,307 | 19,805
Operating segments | National Practices |  |
Segment Reporting Information [Line Items] |  |
Revenue | 11,466 | 10,490
Operating expenses | 10,583 | 9,576
Gross margin | 883 | 914
Corporate general and administrative expenses | 0 | 0
Operating income | 883 | 914
Other income (expense): |  |
Interest expense | 0 | 0
Gain on sale of operations, net | 0 |
Other income (expense), net | 0 | 0
Total other income (expense), net | 0 | 0
Income before income tax expense | 883 | 914
Corporate and Other |  |
Segment Reporting Information [Line Items] |  |
Revenue | 0 | 0
Operating expenses | 9,062 | (1,734)
Gross margin | (9,062) | 1,734
Corporate general and administrative expenses | 15,598 | 16,309
Operating income | (24,660) | (14,575)
Other income (expense): |  |
Interest expense | (3,640) | (1,259)
Gain on sale of operations, net | 0 |
Other income (expense), net | 4,680 | (6,469)
Total other income (expense), net | 1,040 | (7,728)
Income before income tax expense | $ (23,620) | $ (22,303)

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