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SEGMENT DISCLOSURES | 3 Months Ended
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Mar. 31, 2025
Segment Reporting [Abstract] |
SEGMENT DISCLOSURES | SEGMENT DISCLOSURES Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services, and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. Refer to the Annual Report on Form 10-K for the year ended December 31, 2024 for further discussion on the segment lines. Corporate and Other - Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs, and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2024. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on income (loss) before income tax expense (benefit) excluding those costs listed above, which are reported in “Corporate and Other”. The practice groups respective revenue and pre-tax income, significant segment expenses, and a reconciliation of segment profit or loss measure to the consolidated income before income tax expense for the three months ended March 31, 2025 and 2024 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below. Segment information for the three months ended March 31, 2025 and 2024 was as follows (in thousands):
| Three months ended March 31, 2025
| Financial Services |  | Benefits and Insurance Services |  | National Practices |  | Total
Revenue from external customers | $ | 713,661 |  |  | $ | 112,976 |  |  | $ | 11,377 |  |  | $ | 838,014 |
Significant expenses: |  |  |  |  |  |  |
Personnel costs | 411,302 |  | 66,665 |  | 10,155 |  | 488,122
Facility costs | 23,710 |  | 3,208 |  | 2 |  | 26,920
Other costs, gains, and losses, net (1) | 75,296 |  | 15,158 |  | 108 |  | 90,562
Total segment expense | 510,308 |  | 85,031 |  | 10,265 |  | 605,604
Segment income before income tax expenses | 203,353 |  | 27,945 |  | 1,112 |  | 232,410
Corporate & other: |  |  |  |  |  |  |
Unallocated corporate operating expenses |  |  |  |  |  |  | 3,797 |
General & administrative expenses |  |  |  |  |  |  | 28,070 |
Interest expense |  |  |  |  |  |  | 25,156 |
Other expense, net |  |  |  |  |  |  | 2,477 |
Consolidated income before income tax expenses |  |  |  |  |  |  | $ | 172,910 |
| Three Months Ended March 31, 2024
| Financial Services |  | Benefits and Insurance Services |  | National Practices |  | Total
Revenue from external customers | $ | 372,630 |  |  | $ | 108,408 |  |  | $ | 13,259 |  |  | $ | 494,297 |
Significant expenses: |  |  |  |  |  |  |
Personnel costs | 216,615 |  |  | 65,723 |  |  | 11,422 |  |  | 293,760 |
Facility costs | 12,335 |  |  | 3,182 |  |  | 63 |  |  | 15,580 |
Other costs, gains, and losses, net (1) | 36,525 |  |  | 14,688 |  |  | 448 |  |  | 51,661 |
Total segment expense | 265,475 |  |  | 83,593 |  |  | 11,933 |  |  | 361,001 |
Segment income before income tax expenses | 107,155 |  |  | 24,815 |  |  | 1,326 |  |  | 133,296 |
Corporate & other: |  |  |  |  |  |  |
Unallocated corporate operating expenses |  |  |  |  |  |  | 15,354 |
General & administrative expenses |  |  |  |  |  |  | 18,711 |
Interest expense |  |  |  |  |  |  | 4,511 |
Other income, net |  |  |  |  |  |  | (9,294) |
Consolidated income before income tax expenses |  |  |  |  |  |  | $ | 104,014 |
(1)Other costs, gains, and losses, net primarily consist of travel and entertainment costs, computer and technology related costs, depreciation and amortization expenses, and other discretionary costs.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/exampleRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 55 -Paragraph 48 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482785/280-10-55-48 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards 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