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Revenue - Disaggregation of Revenue Earned from Contracts with Customers (Details) - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Revenue |  |  |  |  |
Revenues from contracts with customers |  | $ 4,254.0 |  | $ 4,865.5 | $ 4,625.1
Other revenues | [1] | 221.5 |  | 205.3 | 209.9
Revenues |  | 4,475.5 |  | 5,070.8 | 4,835.0
Consumer money transfers |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 3,860.7 |  | 4,320.9 | 4,133.0
Other revenues | [1] | 132.8 |  | 73.1 | 87.0
Revenues |  | 3,993.5 |  | 4,394.0 | 4,220.0
Foreign exchange and payment services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 133.6 | [2] | 322.5 | 269.1
Other revenues | [1] | 63.3 | [2] | 99.3 | 87.0
Revenues |  | 196.9 | [2] | 421.8 | 356.1
Consumer bill payments |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 192.8 |  | 156.6 | 156.3
Other revenues | [1] | 5.1 |  | 13.3 | 14.0
Revenues |  | 197.9 |  | 169.9 | 170.3
Other services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 66.9 |  | 65.5 | 66.7
Other revenues | [1] | 20.3 |  | 19.6 | 21.9
Revenues |  | 87.2 |  | 85.1 | 88.6
North America |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 1,700.6 |  | 1,857.9 | 1,821.2
North America | Consumer money transfers |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 1,553.2 |  | 1,625.7 | 1,605.5
North America | Foreign exchange and payment services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 17.9 | [2] | 101.8 | 83.6
North America | Consumer bill payments |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 71.0 |  | 73.3 | 75.1
North America | Other services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 58.5 |  | 57.1 | 57.0
Europe and Russia/CIS |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 1,179.4 |  | 1,533.7 | 1,456.5
Europe and Russia/CIS | Consumer money transfers |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 1,056.0 |  | 1,381.3 | 1,330.0
Europe and Russia/CIS | Foreign exchange and payment services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 102.3 | [2] | 145.5 | 121.1
Europe and Russia/CIS | Consumer bill payments |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 21.1 |  | 5.8 | 3.6
Europe and Russia/CIS | Other services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  |  |  | 1.1 | 1.8
Middle East, Africa, and South Asia |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 631.3 |  | 663.6 | 631.9
Middle East, Africa, and South Asia | Consumer money transfers |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 630.5 |  | 660.8 | 630.0
Middle East, Africa, and South Asia | Foreign exchange and payment services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 0.4 | [2] | 2.2 | 1.5
Middle East, Africa, and South Asia | Consumer bill payments |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 0.4 |  | 0.6 | 0.4
Latin America and the Caribbean |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 496.7 |  | 463.1 | 396.2
Latin America and the Caribbean | Consumer money transfers |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 388.0 |  | 376.6 | 310.1
Latin America and the Caribbean | Foreign exchange and payment services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 0.5 | [2] | 3.4 | 2.4
Latin America and the Caribbean | Consumer bill payments |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 99.8 |  | 75.8 | 75.8
Latin America and the Caribbean | Other services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 8.4 |  | 7.3 | 7.9
East Asia and Oceania |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 246.0 |  | 347.2 | 319.3
East Asia and Oceania | Consumer money transfers |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 233.0 |  | 276.5 | 257.4
East Asia and Oceania | Foreign exchange and payment services |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | 12.5 | [2] | 69.6 | 60.5
East Asia and Oceania | Consumer bill payments |  |  |  |  |
Revenue |  |  |  |  |
Revenues from contracts with customers |  | $ 0.5 |  | $ 1.1 | $ 1.4
[1] | Includes revenue from the sale of derivative financial instruments, investment income generated on settlement assets primarily related to money transfer and money order services, and other sources.
[2] | On August 4, 2021, the Company entered into an agreement to sell its Business Solutions business to Goldfinch Partners LLC and The Baupost Group LLC. The sale will be completed in three closings, with the first and second closings occurring on March 1, 2022 and December 31, 2022, respectively. The third is expected in the second quarter of 2023. See Note 5 for further information regarding this transaction.

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