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Segments
3 Months Ended
Mar. 31, 2023
Segment Reporting [Abstract]  
Segments

14. Segments

As further described in Note 1, the Company classifies its business into two segments: Consumer-to-Consumer and Business Solutions. Operating segments are defined as components of an enterprise that engage in business activities, about which separate financial information is available that is evaluated regularly by the Company’s Chief Operating Decision Maker ("CODM") in allocating resources and assessing performance.

The Consumer-to-Consumer operating segment facilitates money transfers between two consumers. The segment includes five geographic regions whose functions are primarily related to generating, managing, and maintaining agent relationships and localized marketing activities. The Company includes Branded Digital transactions in its regions. By means of common processes and systems, these regions, including Branded Digital, create one interconnected global network for consumer transactions, thereby constituting one Consumer-to-Consumer money transfer business and one operating segment.

The Business Solutions operating segment facilitates payment and foreign exchange solutions, primarily cross-border, cross-currency transactions, for small and medium size enterprises, and other organizations and individuals. On August 4, 2021, the Company entered into an agreement to sell its Business Solutions business to Goldfinch Partners LLC and The Baupost Group LLC. See Note 4 for further information regarding this transaction.

All businesses and other services that have not been classified in the above segments are reported as Other, which primarily includes the Company’s bill payment services which facilitate payments from consumers to businesses and other organizations and the Company’s money order services.

Corporate costs, including overhead expenses, are allocated to the segments primarily based on a percentage of the segments’ revenue compared to total revenue. Effective January 1, 2022, the Company stopped allocating corporate costs to its Business Solutions segment, given its agreement to sell this business, as discussed further in Note 4.

The following table presents the Company’s segment results for the three months ended March 31, 2023 and 2022 (in millions):

 

 

 

Three Months Ended

 

 

March 31,

 

 

2023

 

 

2022

 

Revenues:

 

 

 

 

 

 

Consumer-to-Consumer

 

$

938.3

 

 

$

999.0

 

Business Solutions (a)

 

 

15.4

 

 

 

89.1

 

Other

 

 

83.2

 

 

 

67.6

 

Total consolidated revenues

 

$

1,036.9

 

 

$

1,155.7

 

Operating income:

 

 

 

 

 

 

Consumer-to-Consumer

 

$

177.8

 

 

$

207.2

 

Business Solutions (a)

 

 

1.9

 

 

 

27.5

 

Other

 

 

32.1

 

 

 

21.5

 

Total segment operating income

 

 

211.8

 

 

 

256.2

 

Russia/Belarus exit costs (b)

 

 

 

 

 

(11.0

)

Business Solutions exit costs (b)

 

 

 

 

 

(7.7

)

Operating expense redeployment program costs (c)

 

 

(7.1

)

 

 

 

Total consolidated operating income

 

$

204.7

 

 

$

237.5

 

 

 

(a)
On August 4, 2021, the Company entered into an agreement to sell its Business Solutions business to the Buyer. The sale will be completed in three closings, the first of which occurred on March 1, 2022. The second occurred in December 2022, with the third expected to occur in the second quarter of 2023. See Note 4 for further information regarding this transaction.
(b)
Represents the exit costs incurred in connection with the Company's suspension of its operations in Russia and Belarus and the divestiture of the Business Solutions business, primarily related to severance and non-cash impairments of property and equipment, an operating lease right-of-use asset, and other intangible assets. While certain of the expenses are identifiable to the Company's segments, the expenses are not included in the measurement of segment operating income provided to the CODM for purposes of performance assessment and resource allocation. These expenses are therefore excluded from the Company's segment operating income results.
(c)
Represents severance, expenses associated with streamlining the Company's organizational and legal structure, and other expenses associated with the Company's program to redeploy expenses in its cost base through optimizations in vendor management, real estate, marketing, and people strategy, as previously announced in October 2022. In the fourth quarter of 2022, expenses incurred under the program included non-cash impairments of operating lease right-of-use assets and property and equipment. The expenses are not included in the measurement of segment operating income provided to the CODM for purposes of performance assessment and resource allocation. These expenses are therefore excluded from the Company's segment operating income results.