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Revenue
6 Months Ended
Jun. 30, 2023
Revenue from Contract with Customer [Abstract]  
Revenue

2. Revenue

The Company’s revenues are primarily derived from consideration paid by customers to transfer money. These revenues vary by transaction based upon factors such as channel, send and receive locations, the principal amount sent, and the difference between the exchange rate we set to the customer and the rate available in the wholesale foreign exchange market, when the money transfer involves different send and receive currencies. The Company also offers other services, which includes bill payment services, for which revenue is impacted by similar factors. The Company analyzes its different services individually to determine the appropriate basis for revenue recognition. For additional information on the Company's different services, refer to the Company’s consolidated financial statements within the Company’s Annual Report on Form 10‑K for the year ended December 31, 2022.

Revenues from consumer money transfers are included in the Company’s Consumer-to-Consumer segment, revenues from foreign exchange and payment services are included in the Company’s Business Solutions segment, and revenues from other services are not included in the Company’s segments and are reported as Other. See Note 14 for further information on the Company’s segments.

The substantial majority of the Company’s revenue is recognized at a point in time. The following tables represent the disaggregation of revenue earned from contracts with customers by product type and region for the three and six months

ended June 30, 2023 and 2022 (in millions). The regional split of revenue shown in the tables below is based upon where transactions are initiated.

 

Three Months Ended June 30, 2023

 

 

 

 

 

Foreign

 

 

 

 

 

 

 

 

Consumer

 

 

Exchange

 

 

 

 

 

 

 

 

Money

 

 

and Payment

 

 

Other

 

 

 

 

 

Transfers

 

 

Services(b)

 

 

Services

 

 

Total

 

Regions:

 

 

 

 

 

 

 

 

 

 

 

 

North America

 

$

372.3

 

 

$

 

 

$

33.8

 

 

$

406.1

 

Europe and CIS

 

 

246.0

 

 

 

6.5

 

 

 

4.7

 

 

 

257.2

 

Middle East, Africa, and South Asia

 

 

264.8

 

 

 

 

 

 

0.1

 

 

 

264.9

 

Latin America and the Caribbean

 

 

99.8

 

 

 

 

 

 

27.3

 

 

 

127.1

 

East Asia and Oceania

 

 

54.8

 

 

 

 

 

 

 

 

 

54.8

 

Revenues from contracts with customers

 

$

1,037.7

 

 

$

6.5

 

 

$

65.9

 

 

$

1,110.1

 

Other revenues (a)

 

 

34.5

 

 

 

7.8

 

 

 

17.6

 

 

 

59.9

 

Total revenues

 

$

1,072.2

 

 

$

14.3

 

 

$

83.5

 

 

$

1,170.0

 

 

 

Three Months Ended June 30, 2022

 

 

 

 

 

Foreign

 

 

 

 

 

 

 

 

Consumer

 

 

Exchange

 

 

 

 

 

 

 

 

Money

 

 

and Payment

 

 

Other

 

 

 

 

 

Transfers

 

 

Services(b)

 

 

Services

 

 

Total

 

Regions:

 

 

 

 

 

 

 

 

 

 

 

 

North America

 

$

406.5

 

 

$

 

 

$

32.4

 

 

$

438.9

 

Europe and CIS

 

 

273.1

 

 

 

20.7

 

 

 

5.6

 

 

 

299.4

 

Middle East, Africa, and South Asia

 

 

158.9

 

 

 

 

 

 

0.1

 

 

 

159.0

 

Latin America and the Caribbean

 

 

94.1

 

 

 

 

 

 

29.7

 

 

 

123.8

 

East Asia and Oceania

 

 

59.2

 

 

 

 

 

 

0.2

 

 

 

59.4

 

Revenues from contracts with customers

 

$

991.8

 

 

$

20.7

 

 

$

68.0

 

 

$

1,080.5

 

Other revenues (a)

 

 

35.1

 

 

 

15.0

 

 

 

7.7

 

 

 

57.8

 

Total revenues

 

$

1,026.9

 

 

$

35.7

 

 

$

75.7

 

 

$

1,138.3

 

 

 

Six Months Ended June 30, 2023

 

 

 

 

 

Foreign

 

 

 

 

 

 

 

 

Consumer

 

 

Exchange

 

 

 

 

 

 

 

 

Money

 

 

and Payment

 

 

Other

 

 

 

 

 

Transfers

 

 

Services(b)

 

 

Services

 

 

Total

 

Regions:

 

 

 

 

 

 

 

 

 

 

 

 

North America

 

$

719.6

 

 

$

 

 

$

67.2

 

 

$

786.8

 

Europe and CIS

 

 

479.7

 

 

 

13.0

 

 

 

10.2

 

 

 

502.9

 

Middle East, Africa, and South Asia

 

 

434.1

 

 

 

 

 

 

0.2

 

 

 

434.3

 

Latin America and the Caribbean

 

 

199.5

 

 

 

 

 

 

55.5

 

 

 

255.0

 

East Asia and Oceania

 

 

110.1

 

 

 

 

 

 

 

 

 

110.1

 

Revenues from contracts with customers

 

$

1,943.0

 

 

$

13.0

 

 

$

133.1

 

 

$

2,089.1

 

Other revenues (a)

 

 

67.5

 

 

 

16.7

 

 

 

33.6

 

 

 

117.8

 

Total revenues

 

$

2,010.5

 

 

$

29.7

 

 

$

166.7

 

 

$

2,206.9

 

 

 

Six Months Ended June 30, 2022

 

 

 

 

 

Foreign

 

 

 

 

 

 

 

 

Consumer

 

 

Exchange

 

 

 

 

 

 

 

 

Money

 

 

and Payment

 

 

Other

 

 

 

 

 

Transfers

 

 

Services(b)

 

 

Services

 

 

Total

 

Regions:

 

 

 

 

 

 

 

 

 

 

 

 

North America

 

$

787.7

 

 

$

17.9

 

 

$

64.1

 

 

$

869.7

 

Europe and CIS

 

 

556.9

 

 

 

54.4

 

 

 

9.2

 

 

 

620.5

 

Middle East, Africa, and South Asia

 

 

321.2

 

 

 

0.4

 

 

 

0.2

 

 

 

321.8

 

Latin America and the Caribbean

 

 

182.2

 

 

 

0.5

 

 

 

55.8

 

 

 

238.5

 

East Asia and Oceania

 

 

120.6

 

 

 

12.5

 

 

 

0.5

 

 

 

133.6

 

Revenues from contracts with customers

 

$

1,968.6

 

 

$

85.7

 

 

$

129.8

 

 

$

2,184.1

 

Other revenues (a)

 

 

57.3

 

 

 

39.1

 

 

 

13.5

 

 

 

109.9

 

Total revenues

 

$

2,025.9

 

 

$

124.8

 

 

$

143.3

 

 

$

2,294.0

 

 

(a)
Includes revenue from the sale of derivative financial instruments, investment income generated on settlement assets primarily related to money transfer and money order services, and other sources.
(b)
On August 4, 2021, the Company entered into an agreement to sell its Business Solutions business to Goldfinch Partners LLC and The Baupost Group LLC. The first closing occurred on March 1, 2022, the second occurred on December 31, 2022, and the final closing occurred on July 1, 2023. See Note 4 for further information regarding this transaction.