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Revenue - Disaggregation of Revenue Earned from Contracts with Customers (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Revenue      
Revenues from contracts with customers $ 4,158.0 $ 4,254.0 $ 4,865.5
Other revenues [1] 199.0 221.5 205.3
Revenues 4,357.0 4,475.5 5,070.8
Consumer money transfers      
Revenue      
Revenues from contracts with customers 3,886.9 3,860.7 4,320.9
Other revenues [1] 118.1 132.8 73.1
Revenues 4,005.0 3,993.5 4,394.0
Foreign exchange and payment services      
Revenue      
Revenues from contracts with customers 13.0 [2] 133.6 [2] 322.5
Other revenues [1] 16.7 [2] 63.3 [2] 99.3
Revenues 29.7 [2] 196.9 [2] 421.8
Consumer services      
Revenue      
Revenues from contracts with customers 258.1 259.7 222.1
Other revenues [1] 64.2 25.4 32.9
Revenues 322.3 285.1 255.0
North America      
Revenue      
Revenues from contracts with customers 1,608.0 1,700.6 1,857.9
North America | Consumer money transfers      
Revenue      
Revenues from contracts with customers 1,469.7 1,553.2 1,625.7
North America | Foreign exchange and payment services      
Revenue      
Revenues from contracts with customers   17.9 [2] 101.8
North America | Consumer services      
Revenue      
Revenues from contracts with customers 138.3 129.5 130.4
Europe and Russia/CIS      
Revenue      
Revenues from contracts with customers   1,179.4 1,533.7
Europe and Russia/CIS | Consumer money transfers      
Revenue      
Revenues from contracts with customers   1,056.0 1,381.3
Europe and Russia/CIS | Foreign exchange and payment services      
Revenue      
Revenues from contracts with customers   102.3 [2] 145.5
Europe and Russia/CIS | Consumer services      
Revenue      
Revenues from contracts with customers   21.1 6.9
Europe and CIS      
Revenue      
Revenues from contracts with customers 983.3    
Europe and CIS | Consumer money transfers      
Revenue      
Revenues from contracts with customers 953.5    
Europe and CIS | Foreign exchange and payment services      
Revenue      
Revenues from contracts with customers [2] 13.0    
Europe and CIS | Consumer services      
Revenue      
Revenues from contracts with customers 16.8    
Middle East, Africa, and South Asia      
Revenue      
Revenues from contracts with customers 829.8 631.3 663.6
Middle East, Africa, and South Asia | Consumer money transfers      
Revenue      
Revenues from contracts with customers 829.4 630.5 660.8
Middle East, Africa, and South Asia | Foreign exchange and payment services      
Revenue      
Revenues from contracts with customers   0.4 [2] 2.2
Middle East, Africa, and South Asia | Consumer services      
Revenue      
Revenues from contracts with customers 0.4 0.4 0.6
Latin America and the Caribbean      
Revenue      
Revenues from contracts with customers 521.8 496.7 463.1
Latin America and the Caribbean | Consumer money transfers      
Revenue      
Revenues from contracts with customers 419.2 388.0 376.6
Latin America and the Caribbean | Foreign exchange and payment services      
Revenue      
Revenues from contracts with customers   0.5 [2] 3.4
Latin America and the Caribbean | Consumer services      
Revenue      
Revenues from contracts with customers 102.6 108.2 83.1
East Asia and Oceania      
Revenue      
Revenues from contracts with customers 215.1 246.0 347.2
East Asia and Oceania | Consumer money transfers      
Revenue      
Revenues from contracts with customers $ 215.1 233.0 276.5
East Asia and Oceania | Foreign exchange and payment services      
Revenue      
Revenues from contracts with customers   12.5 [2] 69.6
East Asia and Oceania | Consumer services      
Revenue      
Revenues from contracts with customers   $ 0.5 $ 1.1
[1] Includes revenue from the sale of derivative financial instruments, investment income generated on settlement assets primarily related to money transfer and money order services, impacts from the Company’s foreign currency cash flow hedges, and other sources.
[2] On August 4, 2021, the Company entered into an agreement to sell its Business Solutions business to Goldfinch Partners LLC and The Baupost Group LLC. The first closing occurred on March 1, 2022, the second occurred on December 31, 2022, and the final closing occurred on July 1, 2023. See Note 4 for further information regarding this transaction.