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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Revenues        
Total revenues $ 509,032 $ 414,629 $ 1,463,584 $ 1,146,258
Cost of revenues        
Total cost of revenues 167,474 110,449 481,138 312,353
Gross profit 341,558 304,180 982,446 833,905
Operating expenses        
Research and development 86,700 84,121 273,492 222,958
Sales and marketing 261,914 225,111 781,767 607,758
General and administrative 72,261 78,083 217,810 201,716
Asset write-down charge 103,242 0 103,242 0
Total operating expenses 524,117 387,315 1,376,311 1,032,432
Loss from operations (182,559) (83,135) (393,865) (198,527)
Other income (expense), net        
Interest expense (1,178) (15,977) (3,613) (48,197)
Other expense (100,006) (47,062) (194,725) (9,742)
Other expense, net (101,184) (63,039) (198,338) (57,939)
Loss before income taxes (283,743) (146,174) (592,203) (256,466)
Provision for income taxes 873 577 2,900 1,427
Net loss $ (284,616) $ (146,751) $ (595,103) $ (257,893)
Net loss per common share        
Basic (in dollars per share) $ (2.98) $ (1.60) $ (6.26) $ (2.83)
Diluted (in dollars per share) $ (2.98) $ (1.60) $ (6.26) $ (2.83)
Weighted-average number of shares used in computing net loss per share        
Basic (in shares) 95,575 91,811 95,097 91,213
Diluted (in shares) 95,575 91,811 95,097 91,213
Subscriptions        
Revenues        
Total revenues $ 483,229 $ 385,440 $ 1,386,140 $ 1,061,866
Cost of revenues        
Total cost of revenues 134,372 84,229 395,083 236,719
Other        
Revenues        
Total revenues 25,803 29,189 77,444 84,392
Cost of revenues        
Total cost of revenues $ 33,102 $ 26,220 $ 86,055 $ 75,634