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Financial Statement Components
 12 Months Ended
Dec. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Financial Statement Components
Note 3. Financial Statement Components
Cash and cash equivalents consisted of the following (in thousands):
December 31,
2023		December 31,
2022
Cash$113,733 $88,153 
Money market funds108,462 181,831 
Total cash and cash equivalents$222,195 $269,984 
As of December 31, 2023 and 2022, $1.1 million and $5.5 million in the cash balance above, respectively, represents restricted cash, which is held in the form of a bank deposit for issuance of a foreign bank guarantee.
Accounts receivable, net consisted of the following (in thousands):
December 31,
2023		December 31,
2022
Accounts receivable$280,544 $242,650 
Unbilled accounts receivable96,366 78,249 
Allowance for doubtful accounts(12,472)(9,581)
Accounts receivable, net$364,438 $311,318 
Prepaid expenses and other current assets consisted of the following (in thousands):
December 31,
2023		December 31,
2022
Prepaid expenses$32,440 $23,306 
Inventory1,492 1,209 
Other current assets43,464 31,334 
Total prepaid expenses and other current assets$77,396 $55,849 
Property and equipment, net consisted of the following (in thousands):
December 31,
2023		December 31,
2022
Computer hardware and software$238,802 $221,727 
Internal-use software development costs255,649 199,642 
Furniture and fixtures8,964 8,937 
Leasehold improvements14,369 13,889 
Property and equipment, gross517,784 444,195 
Less: accumulated depreciation and amortization(333,394)(258,795)
Property and equipment, net$184,390 $185,400 
Total depreciation and amortization expense related to property and equipment was $82.9 million, $72.0 million, and $58.9 million for the years ended December 31, 2023, 2022 and 2021, respectively.
The carrying value of goodwill is as follows (in thousands):
Balance at December 31, 2022$54,335 
Acquisitions (Note 8)
12,428 
Foreign currency translation adjustments607 
Balance at December 31, 2023$67,370 
The carrying values of intangible assets are as follows (in thousands):
December 31, 2023December 31, 2022
Weighted-Average Remaining Useful LifeCostAccumulated
Amortization And Impairment		Acquired
Intangibles,
Net		CostAccumulated
Amortization And Impairment		Acquired
Intangibles,
Net
Customer relationships
2.6 years
$26,506 $21,834 $4,672 $20,855 $19,090 $1,765 
Developed technology
2.8 years
826,077 436,982 389,095 814,614 288,328 526,286 
Total acquired intangible assets$852,583 $458,816 $393,767 $835,469 $307,418 $528,051 
Amortization expense from acquired intangible assets for the years ended December 31, 2023, 2022 and 2021 was $151.1 million, $174.5 million, and $66.4 million, respectively. Amortization of developed technology is included in cost of revenues and amortization of customer relationships is included in sales and marketing expenses in the Consolidated Statements of Operations.
Estimated amortization expense for acquired intangible assets for the following fiscal years is as follows (in thousands):
2024$139,391 
2025138,522 
2026115,448 
2027 onwards406 
Total estimated amortization expense$393,767 
Accrued liabilities consisted of the following (in thousands):
December 31,
2023		December 31,
2022
Accrued compensation and benefits$63,009 $53,419 
Accrued sales, use, and telecom related taxes43,796 37,836 
Accrued marketing and sales commissions60,528 127,940 
Operating lease liabilities, short-term16,707 17,513 
Other accrued expenses141,592 143,405 
Total accrued liabilities$325,632 $380,113 
Deferred and Prepaid Sales Commission Costs
Amortization expense for the deferred and prepaid sales commission costs for the years ended December 31, 2023, 2022 and 2021 were $138.1 million, $115.2 million, and $74.2 million, respectively. There was no impairment loss in relation to the deferred commission costs capitalized for the periods presented.
During the year ended December 31, 2023, the Company recorded a gain of $11.5 million in other income (expense) in earnings, pursuant to an amended agreement with a strategic partner.