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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Cash flows from operating activities    
Net loss $ (28,494) $ (54,399)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 56,651 57,518
Share-based compensation 88,168 98,191
Unrealized loss on investments 0 1,646
Amortization of deferred and prepaid sales commission costs 38,599 32,211
Amortization of debt discount and issuance costs 1,003 1,119
Reduction of operating lease right-of-use assets 5,074 5,053
Provision for bad debt 1,562 2,732
Other 534 (175)
Changes in assets and liabilities:    
Accounts receivable (8,481) (6,749)
Deferred and prepaid sales commission costs (35,937) (19,403)
Prepaid expenses and other assets 6,397 (10,289)
Accounts payable (28,732) (18,936)
Accrued and other liabilities (9,935) 15,013
Deferred revenue 13,071 10,208
Operating lease liabilities (3,386) (5,207)
Net cash provided by operating activities 96,094 108,533
Cash flows from investing activities    
Purchases of property and equipment (6,133) (8,723)
Capitalized internal-use software (13,276) (12,596)
Net cash used in investing activities (19,409) (21,319)
Cash flows from financing activities    
Proceeds from issuance of stock in connection with stock plans 0 95
Payments for taxes related to net share settlement of equity awards (2,020) (1,736)
Payments for repurchases of common stock (80,468) (74,501)
Payments for fees on long-term debt (1,867) (5,191)
Repayments of principal on long-term debt (5,000) 0
Repayments for financing obligations (1,224) (1,393)
Payments for contingent consideration (4,086) 0
Net cash used in financing activities (94,665) (82,726)
Effect of exchange rate changes (1,085) 332
Net increase (decrease) in cash, cash equivalents, and restricted cash (19,065) 4,820
Cash, cash equivalents, and restricted cash    
Beginning of period 222,195 269,984
End of period 203,130 274,804
Supplemental disclosure of cash flow data:    
Cash paid for interest, net of interest rate swap 23,364 63
Cash paid for income taxes, net of refunds 4,895 2,406
Non-cash investing and financing activities    
Common stock issued in connection with strategic partnership arrangement 7,972 42,585
Equipment and capitalized internal-use software purchased and unpaid at period end 3,328 3,212
Acquisition of intangibles 0 3,629
Equipment acquired under financing obligations $ 0 $ 2,997