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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Cash flows from operating activities    
Net loss $ (43,247) $ (75,881)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 112,974 115,556
Share-based compensation 174,948 202,851
Unrealized loss on investments 0 1,646
Amortization of deferred and prepaid sales commission costs 79,098 65,160
Amortization of debt discount and issuance costs 2,014 2,398
Gain on early extinguishment of debt 0 (31,107)
Reduction of operating lease right-of-use assets 10,153 10,175
Provision for bad debt 2,928 4,940
Other (7,008) (1,632)
Changes in assets and liabilities:    
Accounts receivable (8,485) (15,813)
Deferred and prepaid sales commission costs (72,683) (62,153)
Prepaid expenses and other assets 6,708 (2,773)
Accounts payable (13,861) (38,890)
Accrued and other liabilities (31,131) 17,459
Deferred revenue 19,815 17,486
Operating lease liabilities (9,048) (10,198)
Net cash provided by operating activities 223,175 199,224
Cash flows from investing activities    
Purchases of property and equipment (11,186) (13,160)
Capitalized internal-use software (26,515) (25,964)
Cash paid for business combination, net of cash acquired (26,291) 0
Net cash used in investing activities (63,992) (39,124)
Cash flows from financing activities    
Proceeds from issuance of stock in connection with stock plans 10,000 10,887
Payments for taxes related to net share settlement of equity awards (4,124) (3,986)
Payments for repurchases of common stock (162,006) (174,570)
Proceeds from issuance of long-term debt, net of issuance costs 0 394,394
Payments for the repurchase of convertible notes 0 (427,304)
Payments for fees on long-term debt (2,152) 0
Repayments of principal on long-term debt (10,000) 0
Repayments for financing obligations (2,244) (3,291)
Payments for contingent consideration (10,345) (973)
Net cash used in financing activities (180,871) (204,843)
Effect of exchange rate changes (1,179) 110
Net decrease in cash, cash equivalents, and restricted cash (22,867) (44,633)
Cash, cash equivalents, and restricted cash    
Beginning of period 222,195 269,984
End of period 199,328 225,351
Supplemental disclosure of cash flow data:    
Cash paid for interest, net of interest rate swap 31,054 3,429
Cash paid for income taxes, net of refunds 11,552 7,654
Non-cash investing and financing activities    
Common stock issued in connection with strategic partnership arrangement 7,972 55,014
Equipment and capitalized internal-use software purchased and unpaid at period end $ 4,680 $ 3,452