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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenues        
Total revenues $ 608,765 $ 558,164 $ 1,785,883 $ 1,631,158
Cost of revenues        
Total cost of revenues 180,184 168,974 527,333 494,067
Gross profit 428,581 389,190 1,258,550 1,137,091
Operating expenses        
Research and development 84,144 85,444 244,422 250,965
Sales and marketing 276,976 270,767 819,193 795,422
General and administrative 64,170 87,154 207,902 244,472
Total operating expenses 425,290 443,365 1,271,517 1,290,859
Income (loss) from operations 3,291 (54,175) (12,967) (153,768)
Other income (expense), net        
Interest expense (16,393) (12,162) (48,668) (19,492)
Other income 1,073 20,441 12,820 61,521
Other income (expense), net (15,320) 8,279 (35,848) 42,029
Loss before income taxes (12,029) (45,896) (48,815) (111,739)
(Benefit from) provision for income taxes (4,176) (3,780) 2,285 6,258
Net loss $ (7,853) $ (42,116) $ (51,100) $ (117,997)
Net loss per common share        
Basic (in dollars per share) $ (0.09) $ (0.45) $ (0.55) $ (1.24)
Diluted (in dollars per share) $ (0.09) $ (0.45) $ (0.55) $ (1.24)
Weighted-average number of shares used in computing net loss per share        
Basic (in shares) 91,892 94,593 92,590 95,213
Diluted (in shares) 91,892 94,593 92,590 95,213
Subscriptions        
Revenues        
Total revenues $ 582,970 $ 531,030 $ 1,707,515 $ 1,552,956
Cost of revenues        
Total cost of revenues 150,864 141,172 442,621 413,664
Other        
Revenues        
Total revenues 25,795 27,134 78,368 78,202
Cost of revenues        
Total cost of revenues $ 29,320 $ 27,802 $ 84,712 $ 80,403