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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Cash flows from operating activities    
Net loss $ (51,100) $ (117,997)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 167,557 174,723
Share-based compensation 258,607 314,533
Unrealized loss on investments 0 1,646
Amortization of deferred and prepaid sales commission costs 120,685 100,618
Amortization of debt discount and issuance costs 3,112 3,465
Gain on early extinguishment of debt 0 (42,891)
Reduction of operating lease right-of-use assets 15,329 15,272
Provision for bad debt 4,852 5,200
Other (11,762) 4,879
Changes in assets and liabilities:    
Accounts receivable (36,219) (39,641)
Deferred and prepaid sales commission costs (99,238) (103,773)
Prepaid expenses and other assets 15,592 (7,251)
Accounts payable (17,473) (31,664)
Accrued and other liabilities (24,461) 9,383
Deferred revenue 18,709 15,309
Operating lease liabilities (13,796) (15,993)
Net cash provided by operating activities 350,394 285,818
Cash flows from investing activities    
Purchases of property and equipment (18,617) (17,515)
Capitalized internal-use software (40,858) (38,241)
Cash paid for business combination, net of cash acquired (26,291) (14,709)
Purchases of intangible assets (2,540) 0
Net cash used in investing activities (88,306) (70,465)
Cash flows from financing activities    
Proceeds from issuance of stock in connection with stock plans 10,000 10,954
Payments for taxes related to net share settlement of equity awards (5,333) (7,124)
Payments for repurchases of common stock (244,996) (249,568)
Proceeds from issuance of long-term debt, net of issuance costs 0 786,311
Payments for the repurchase of convertible notes 0 (580,960)
Payments for fees on long-term debt (4,308) 0
Repayments of principal on long-term debt (15,000) (5,000)
Repayments for financing obligations (3,085) (4,738)
Payments for contingent consideration (10,345) (1,673)
Net cash used in financing activities (273,067) (51,798)
Effect of exchange rate changes 1,436 (1,187)
Net increase (decrease) in cash, cash equivalents, and restricted cash (9,543) 162,368
Cash, cash equivalents, and restricted cash    
Beginning of period 222,195 269,984
End of period 212,652 432,352
Supplemental disclosure of cash flow data:    
Cash paid for interest, net of interest rate swap 52,921 10,166
Cash paid for income taxes, net of refunds 13,519 9,291
Non-cash investing and financing activities    
Common stock issued in connection with strategic partnership arrangement 7,972 55,014
Equipment and capitalized internal-use software purchased and unpaid at period end 4,883 4,172
Contingent consideration 0 7,461
Equipment acquired under financing obligations $ 0 $ 2,997