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Segment Information
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Segment Information
Note 17. Segment Information
The Chief Executive Officer (“CEO”), who functions as the chief operating decision maker (“CODM”), oversees the Company’s business activities at the consolidated level as a single operating and reportable segment. The factors used to identify the Company’s single operating segment include the organizational structure of the Company and the financial information available for evaluation by the CODM. The CODM uses consolidated net income (or loss) and operating margin to evaluate financial performance and make decisions regarding resource allocation, including setting target revenue growth and distributing the budget across cost of revenues, research and development, sales and marketing, and general and administrative expenses.
The following table presents selected financial information for the Company’s single operating segment for the years ended December 31, 2024, 2023 and 2022:
Twelve Months Ended December 31,
202420232022
Revenue$2,400,395 $2,202,429 $1,988,330 
Less:
Share-based compensation expense339,059 426,679 386,009 
Asset write-down charges— — 283,689 
Depreciation and amortization222,609 233,940 246,561 
Other segment items (1)
1,836,057 1,740,621 1,721,546 
Income (loss) from operations2,670 (198,811)(649,475)
Operating margin as % of revenue0.1 %(9.0)%(32.7)%
Other income (expense), net
Interest expense(64,995)(35,997)(4,807)
Other income (expense) (2)
15,100 77,963 (219,771)
Other income (expense), net(49,895)41,966 (224,578)
Loss before income taxes(47,225)(156,845)(874,053)
Provision for income taxes11,063 8,395 5,113 
Net loss$(58,288)$(165,240)$(879,166)
(1)Other segment items mainly consist of personnel costs, third-party commissions, and advertising and marketing costs.
(2)Includes interest income of $8.0 million, $12.5 million and $2.5 million for the years ended December 31, 2024, 2023 and 2022, respectively.
See the consolidated financial statements for other financial information regarding the Company’s operating segment.
Refer to Note 2 - Revenue in this Annual Report on Form 10-K for information about revenue by geographic location.
Concentrations
Financial instruments that subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents and accounts receivable. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company’s accounts receivable are primarily derived from sales by resellers and to direct customers. The Company maintains an allowance for doubtful accounts for estimated potential credit losses. As of December 31, 2024 and 2023 and 2022, and for the years then ended, none of the Company’s customers accounted for more than 10% of total accounts receivable, total revenues, or subscription revenues.
Long-lived assets by geographic location is based on the location of the legal entity that owns the asset. As of December 31, 2024 and 2023, approximately 90% and 94%, of the Company’s consolidated long-lived assets, respectively, were located in the U.S. No other single country outside of the U.S. represented more than 10% of the Company’s consolidated long-lived assets as of December 31, 2024 and 2023.