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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Cash flows from operating activities      
Net loss $ (58,288) $ (165,240) $ (879,166)
Adjustments to reconcile net loss to net cash provided by operating activities:      
Depreciation and amortization 222,609 233,940 246,561
Share-based compensation 339,059 426,679 386,009
Unrealized loss on investments 0 1,506 203,483
Asset write-down and other charges 0 0 305,351
Amortization of deferred and prepaid sales commission costs 162,552 138,134 115,184
Amortization of debt discount and issuance costs 4,272 4,566 4,468
Gain on early extinguishment of debt 0 (53,400) 0
Reduction of operating lease right-of-use assets 20,723 20,469 19,907
Provision for bad debt 8,667 6,852 9,367
Other (8,428) 1,486 4,327
Changes in assets and liabilities:      
Accounts receivable (30,481) (57,819) (87,843)
Deferred and prepaid sales commission costs (130,730) (156,734) (235,869)
Prepaid expenses and other assets 19,811 14,492 3,812
Accounts payable (29,793) (21,213) (6,166)
Accrued and other liabilities (37,433) 9,101 89,473
Deferred revenue 19,592 17,681 33,275
Operating lease liabilities (18,856) (20,838) (20,868)
Net cash provided by operating activities 483,276 399,662 191,305
Cash flows from investing activities      
Purchases of property and equipment (24,994) (23,513) (32,713)
Capitalized internal-use software (55,534) (52,227) (53,730)
Cash paid for business combination, net of cash acquired (26,291) (14,709) 0
Purchases of intangible assets and long-term investments (2,540) 0 (3,990)
Proceeds from sale of marketable equity investments 0 0 3,223
Net cash used in investing activities (109,359) (90,449) (87,210)
Cash flows from financing activities      
Proceeds from issuance of stock in connection with stock plans 16,693 16,687 15,855
Payments for taxes related to net share settlement of equity awards (5,965) (9,062) (7,598)
Payments for repurchase of common stock, including excise tax (322,356) (311,088) (99,793)
Proceeds from issuance of long-term debt, net of issuance costs 0 785,749 0
Payments for the repurchase of convertible notes 0 (820,960) 0
Payments for fees on long-term debt (4,851) 0 0
Repayments of principal on term loan (20,000) (10,000) 0
Repayment of financing obligations (4,257) (5,777) (4,815)
Payment for contingent consideration (10,345) (3,567) (1,867)
Net cash used in financing activities (351,081) (358,018) (98,218)
Effect of exchange rate changes (2,220) 1,016 (3,055)
Net increase (decrease) in cash, cash equivalents, and restricted cash 20,616 (47,789) 2,822
Cash, cash equivalents, and restricted cash      
Beginning of year 222,195 269,984 267,162
End of year 242,811 222,195 269,984
Supplemental disclosure of cash flow data:      
Cash paid for interest, net of interest rate swap 59,045 16,629 347
Cash paid for income taxes, net of refunds 17,752 10,940 3,726
Non-cash investing and financing activities      
Common stock issued in connection with strategic partnership arrangement 7,972 55,014 0
Acquisition related measurement period adjustment 9,147 0 0
Contingent consideration 0 7,461 0
Equipment and capitalized internal-use software purchased and unpaid at period end 3,091 3,953 6,808
Acquisition of intangibles $ 0 $ 3,629 $ 0