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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Cash flows from operating activities    
Net loss $ (10,328) $ (28,494)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 55,061 56,651
Share-based compensation 77,881 88,168
Amortization of deferred and prepaid sales commission costs 40,789 38,599
Amortization of debt discount and issuance costs 1,131 1,003
Reduction of operating lease right-of-use assets 6,985 5,074
Provision for bad debt 4,437 1,562
Other (234) 534
Changes in assets and liabilities:    
Accounts receivable 698 (8,481)
Deferred and prepaid sales commission costs (25,236) (35,937)
Prepaid expenses and other assets (5,399) 6,397
Accounts payable 38,461 (28,732)
Accrued and other liabilities (15,997) (9,935)
Deferred revenue (13,189) 13,071
Operating lease liabilities (5,398) (3,386)
Net cash provided by operating activities 149,662 96,094
Cash flows from investing activities    
Purchases of property and equipment (5,587) (6,133)
Capitalized internal-use software (13,899) (13,276)
Net cash used in investing activities (19,486) (19,409)
Cash flows from financing activities    
Payments for taxes related to net share settlement of equity awards (1,904) (2,020)
Payments for repurchases of common stock (50,000) (80,468)
Payments for the settlement of convertible notes (161,326) 0
Payments for fees on long-term debt (1,018) (1,867)
Repayments of principal on long-term debt (5,000) (5,000)
Repayments for financing obligations (633) (1,224)
Payments for contingent consideration 0 (4,086)
Net cash used in financing activities (219,881) (94,665)
Effect of exchange rate changes 1,330 (1,085)
Net decrease in cash, cash equivalents, and restricted cash (88,375) (19,065)
Cash, cash equivalents, and restricted cash    
Beginning of period 242,811 222,195
End of period 154,436 203,130
Supplemental disclosure of cash flow data:    
Cash paid for interest, net of interest rate swap 22,931 23,364
Cash paid for income taxes, net of refunds 2,304 4,895
Non-cash investing and financing activities    
Equipment and capitalized internal-use software purchased and unpaid at period end 5,061 3,328
Common stock issued in connection with strategic partnership arrangement $ 0 $ 7,972