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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Cash flows from operating activities    
Net income (loss) $ 20,424 $ (51,100)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 166,402 167,557
Share-based compensation 206,049 258,607
Asset write-down charge 11,440 0
Amortization of deferred and prepaid sales commission costs 123,003 120,685
Amortization of debt discount and issuance costs 3,553 3,112
Loss on early extinguishment of debt 4,988 0
Reduction of operating lease right-of-use assets 18,684 15,329
Provision for bad debt 13,605 4,852
Other (3,062) (11,762)
Changes in assets and liabilities:    
Accounts receivable (7,298) (36,219)
Deferred and prepaid sales commission costs (78,136) (99,238)
Prepaid expenses and other assets (1,196) 15,592
Accounts payable 12,500 (17,473)
Accrued and other liabilities (4,852) (24,461)
Deferred revenue (298) 18,709
Operating lease liabilities (17,368) (13,796)
Net cash provided by operating activities 468,438 350,394
Cash flows from investing activities    
Purchases of property and equipment (22,113) (18,617)
Capitalized internal-use software (42,242) (40,858)
Cash paid for business combination, net of cash acquired (20,754) (26,291)
Purchases of intangible assets 0 (2,540)
Net cash used in investing activities (85,109) (88,306)
Cash flows from financing activities    
Proceeds from issuance of stock in connection with stock plans 9,064 10,000
Payments for taxes related to net share settlement of equity awards (8,307) (5,333)
Payments for repurchases of common stock (199,036) (244,996)
Payments for the settlement of convertible notes (161,326) 0
Repayments of principal on term loan (63,875) (15,000)
Repurchases of principal on senior notes (53,903) 0
Payments for fees on long-term debt (6,637) (4,308)
Repayments for financing obligations (633) (3,085)
Payments for contingent consideration 0 (10,345)
Net cash used in financing activities (484,653) (273,067)
Effect of exchange rate changes 3,884 1,436
Net decrease in cash, cash equivalents, and restricted cash (97,440) (9,543)
Cash, cash equivalents, and restricted cash    
Beginning of period 242,811 222,195
End of period 145,371 212,652
Supplemental disclosure of cash flow data:    
Cash paid for interest, net of interest rate swap 49,617 52,921
Cash paid for income taxes, net of refunds 10,295 13,519
Non-cash investing and financing activities    
Equipment and capitalized internal-use software purchased and unpaid at period end 6,095 4,883
Indemnity holdback consideration 3,000 7,972
Contingent consideration $ 2,000 $ 0