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Basis of presentation and significant accounting policies - Narrative (Details)
1 Months Ended 12 Months Ended
May 31, 2023
USD ($)
Dec. 31, 2025
USD ($)
carrier
office_lease
Dec. 31, 2024
USD ($)
office_lease
Dec. 31, 2023
USD ($)
office_lease
Concentration Risk [Line Items]        
Restricted cash   $ 3,547,000 $ 3,693,000 $ 2,091,000
Interest income   $ 2,900,000 1,600,000 0
Carriers company wrote with | carrier   200    
Carriers company wrote with, provide national coverage | carrier   76    
Term of franchise contract   10 years    
Interest related to franchise fee   $ 700,000 900,000 1,400,000
Cash consideration paid for asset acquisitions   $ 4,922,000 $ 0 $ 6,895,000
Number of office leases | office_lease   3 1 2
Impairment of property and equipment   $ 1,600,000 $ 100,000 $ 1,400,000
Impairment of right-of-use-asset   3,100,000 200,000 1,100,000
Impairment expense   4,694,000 347,000 3,628,000
Advertising expense   $ 1,300,000 1,000,000.0 900,000
Vivint Smart Home's        
Concentration Risk [Line Items]        
Cash consideration paid for asset acquisitions $ 5,800,000      
Web domain        
Concentration Risk [Line Items]        
Weighted average amortization period (years)   15 years    
Software costs | Minimum        
Concentration Risk [Line Items]        
Weighted average amortization period (years)   3 years    
Software costs | Maximum        
Concentration Risk [Line Items]        
Weighted average amortization period (years)   10 years    
Software Development        
Concentration Risk [Line Items]        
Impairment expense       $ 1,100,000
Book Of Business        
Concentration Risk [Line Items]        
Weighted average amortization period (years)   8 years    
Books of business   $ 4,900,000 $ 0  
Furniture, fixtures, and equipment        
Concentration Risk [Line Items]        
Property, plant and equipment, useful life   5 years    
Computer equipment        
Concentration Risk [Line Items]        
Property, plant and equipment, useful life   3 years    
Royalty fees        
Concentration Risk [Line Items]        
Allowance for doubtful accounts   $ 0    
Carrier One | Total revenue | Customer Concentration Risk        
Concentration Risk [Line Items]        
Concentration risk percentage   19.00% 19.00% 16.00%
Carrier Two | Total revenue | Customer Concentration Risk        
Concentration Risk [Line Items]        
Concentration risk percentage   13.00% 15.00% 12.00%
Carrier Three | Total revenue | Customer Concentration Risk        
Concentration Risk [Line Items]        
Concentration risk percentage     10.00%