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Property and equipment (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 55,209 $ 51,808  
Less accumulated depreciation (33,660) (27,707)  
Property and equipment, net 21,549 24,101  
Depreciation expense 6,700 7,300 $ 7,600
Furniture & fixtures      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 10,268 10,369  
Computer equipment      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 6,552 5,443  
Network equipment      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 802 481  
Phone system      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 200 227  
Leasehold improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 37,387 $ 35,288