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SEGMENT AND GEOGRAPHIC INFORMATION
 12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
SEGMENT AND GEOGRAPHIC INFORMATION SEGMENT AND GEOGRAPHIC INFORMATION
The Company’s two operating segments are organized primarily by product and generally have overlapping geographical presence, customer bases, distribution channels, and regulatory oversight. These operating segments also comprise the Company’s reportable segments in accordance with how the Company’s chief operating decision-maker regularly reviews financial results and uses this information to evaluate the Company’s performance and allocate resources.

The Company evaluates performance of the segments based on the net sales and adjusted operating income. Segment adjusted operating income is defined as operating income before income taxes and before certain corporate headquarters unallocated costs, restructuring and other costs, interest expense, interest income, other expense (income), net, amortization of intangible assets and depreciation resulting from the fair value step-up of property, plant, and equipment from acquisitions.

A description of the products and services provided within each of the Company’s two reportable segments is provided below.

Technologies & Equipment

This segment is responsible for the design, manufacture, and sales of the Company’s Dental Technology and Equipment Products and Healthcare Consumable Products. These products include dental implants, CAD/CAM systems, orthodontic clear aligners products, imaging systems, treatment centers, instruments, as well as consumable medical device products.

Consumables

This segment is responsible for the design, manufacture, and sales of the Company’s Dental Consumable Products which include preventive, restorative, endodontic, and dental laboratory products.

The Company’s segment information for the years ended December 31 was as follows:

Net SalesYear Ended December 31,
(in millions)202020192018
Technologies & Equipment$1,961 $2,283 $2,168 
Consumables1,381 1,746 1,818 
Total net sales$3,342 $4,029 $3,986 

Depreciation and AmortizationYear Ended December 31,
(in millions)202020192018
Technologies & Equipment$261 $258 $238 
Consumables61 54 91 
All Other (a)
12 11 2 
Total$334 $323 $331 
(a) Includes amounts recorded at Corporate headquarters.
Segment Adjusted Operating IncomeYear Ended December 31,
(in millions)202020192018
Technologies & Equipment (a)
$387 $467 $312 
Consumables (a)
314 440 462 
Segment adjusted operating income$701 $907 $774 
Reconciling items (income) expense:   
All other (a) (b)
281 269 220 
Goodwill impairment157 — 1,086 
Restructuring and other costs77 81 221 
Interest expense48 30 37 
Interest income(1)(2)(2)
Other expense (income), net1 (12)(35)
Amortization of intangible assets192 189 198 
Depreciation resulting from the fair value step-up of property,
plant, and equipment from business combinations
6 7 7 
(Loss) income before income taxes$(60)$345 $(958)
(a) Certain charges related to discontinuance of product lines which were previously reported in adjusted operating income for the reportable segments, $38 million in 2019 and $36 million in 2018, have been reclassified to the “All other” category to conform to current year presentation and our internal reporting to our Chief Operating Decision Maker package ("CODM"). These amounts are not material to the measure of segment results for the years presented.
(b) Includes the results of unassigned Corporate headquarters costs and inter-segment eliminations.

Capital ExpendituresYear Ended December 31,
(in millions)202020192018
Technologies & Equipment$50 $73 $126 
Consumables26 34 43 
All Other (a)
11 16 14 
Total$87 $123 $183 
(a) Includes capital expenditures of Corporate headquarters.

AssetsYear Ended December 31,
(in millions)20202019
Technologies & Equipment$7,014 $5,927 
Consumables2,172 2,443 
All Other (a)
156 233 
Total$9,342 $8,603 
(a) Includes the results of unassigned Corporate headquarters costs and inter-segment eliminations.
Geographic Information

The following table sets forth information about the Company’s operations in different geographic areas for the years ended December 31, 2020, 2019, and 2018. Net sales reported below represent revenues for shipments made by operating businesses located in the country or territory identified, including export sales. Property, plant and equipment, net, represents those long-lived assets held by the operating businesses located in the respective geographic areas.
(in millions)
United
States
GermanySweden
Other
Foreign
Consolidated
2020    
Net sales$1,109 $439 $53 $1,741 $3,342 
Property, plant, and equipment, net145 337 110 199 791 
2019    
Net sales$1,375 $478 $56 $2,120 $4,029 
Property, plant, and equipment, net168 327 99 208 802 
2018    
Net sales$1,270 $494 $55 $2,167 $3,986 
Property, plant, and equipment, net211 340 99 221 871 

Product and Customer Information

Net sales by product category were as follows:
Year Ended December 31,
(in millions)202020192018
Dental technology and equipment products$1,674 $2,005 $1,897 
Dental consumables products1,337 1,688 1,740 
Healthcare consumable products331 336 349 
Total net sales$3,342 $4,029 $3,986 

Dental Technology and Equipment Products

Dental technology products consist of basic and high-tech dental equipment such as treatment centers, imaging equipment, dental handpieces and computer aided design and machining "CAD/CAM" systems equipment for dental practitioners. The product category also includes high-tech and state-of-art dental implants and related scanning equipment and treatment software, orthodontic clear aligner products and appliances for dental practitioners and specialists. The Company offers the broadest line of products to fully outfit a dental practitioner’s office.

Treatment centers comprise a broad range of products from basic dentist chairs to sophisticated chair-based units with integrated diagnostic, hygiene and ergonomic functionalities, as well as specialist centers used in preventative treatment and for training purposes. Imaging systems consist of a broad range of diagnostic imaging systems for 2D or 3D, panoramic, and intra-oral applications. Dental CAD/CAM Systems are products designed for dental offices used for dental restorations, which includes several types of restorations, such as inlays, onlays, veneers, crowns, bridges, copings and bridge frameworks made from ceramic, metal or composite blocks. This product line also includes high-tech CAD/CAM techniques of chairside economical restoration of aesthetic ceramic dentistry, or CEREC equipment. This equipment allows for in-office application that enables dentists to produce high quality restorations from ceramic material and insert them into the patient’s mouth during a single appointment. CEREC has a number of advantages compared to the traditional out-of-mouth pre-shaped restoration method, as CEREC does not require a physical model, restorations can be created in the dentist’s office and the procedure can be completed in a single visit.
Dental Consumable Products

Dental consumable products consist of value-added dental supplies and small equipment used in dental offices for the treatment of patients. It also includes specialized treatment products used within the dental office and laboratory settings including products used in the preparation of dental appliances by dental laboratories.

Dentsply Sirona’s dental supplies include endodontic (root canal) instruments and materials, dental anesthetics, prophylaxis paste, dental sealants, impression materials, restorative materials, tooth whiteners and topical fluoride. Small equipment products include intraoral curing light systems, dental diagnostic systems and ultrasonic scalers and polishers.

The Company’s products used in dental laboratories include dental prosthetics, including artificial teeth, precious metal dental alloys, dental ceramics and crown and bridge materials. Dental laboratory equipment products include laboratory-based CAD/CAM milling systems, amalgamators, mixing machines and porcelain furnaces.

Healthcare Consumable Products

Healthcare consumable products consist mainly of urology catheters, medical drills and other non-medical products.

Concentration Risk

For the year ended December 31, 2020, two customers each accounted for approximately 14% and 10% of consolidated net sales. At December 31, 2020, one customer accounted for approximately 18% of the consolidated accounts receivable balance. For the year ended December 31, 2019, one customer accounted for approximately 13% of consolidated net sales. At December 31, 2019, two customers accounted for approximately 12% and 17% of the consolidated accounts receivable balance. For the year ended December 31, 2018, one customer accounted for approximately 10% of consolidated net sales. At December 31, 2018, two customers accounted for approximately 10% and 13% of the consolidated accounts receivable balance. For the years ended December 31, 2020, 2019, and 2018, third party export sales from the U.S. were less than ten percent of consolidated net sales.