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Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited) - USD ($)
$ in Thousands
 1 Months Ended 3 Months Ended 8 Months Ended 9 Months Ended 11 Months Ended 12 Months Ended
Jan. 31, 2020
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2020
Sep. 30, 2021
Dec. 31, 2020
Dec. 31, 2019
Income Statement [Abstract]              
REVENUES $ 36,785 $ 192,867 $ 136,778 $ 315,825 $ 499,763 $ 472,369 $ 481,767
OPERATING EXPENSES:              
Cost of services (exclusive of depreciation and amortization below) 20,265 94,151 67,483 156,703 244,964 240,287 245,324
Product and technology expense 3,189 11,313 8,343 20,495 33,546 32,201 33,239
Selling, general, and administrative expense 11,235 27,203 18,907 46,206 76,256 66,864 85,084
Depreciation and amortization 2,105 35,812 36,756 97,815 106,493 135,057 25,953
Total operating expenses 36,794 168,479 131,489 321,219 461,259 474,409 389,600
INCOME (LOSS) FROM OPERATIONS (9) 24,388 5,289 (5,394) 38,504 (2,040) 92,167
OTHER EXPENSE (INCOME):              
Interest expense 4,514 4,734 11,706 38,405 22,015 47,914 51,964
Interest income (25) (28) (76) (282) (140) (530) (945)
Loss on extinguishment of debt 10,533 0 0 0 13,938 0 0
Transaction expenses, change in control 22,370 0 0 9,423 0 9,423 0
Total other expense 37,392 4,706 11,630 47,546 35,813 56,807 51,019
INCOME (LOSS) BEFORE PROVISION FOR INCOME TAXES (37,401) 19,682 (6,341) (52,940) 2,691 (58,847) 41,148
Provision (benefit) for income taxes (871) 3,397 (2,889) (11,308) 2,025 (11,355) 6,898
NET INCOME (LOSS) (36,530) 16,285 (3,452) (41,632) 666 (47,492) 34,250
Foreign currency translation (loss) income (31) (3,059) 7,009 (1,164) (1,594) 2,484 (341)
COMPREHENSIVE INCOME (LOSS) (36,561) 13,226 3,557 (42,796) (928) (45,008) 33,909
NET INCOME (LOSS) $ (36,530) $ 16,285 $ (3,452) $ (41,632) $ 666 $ (47,492) $ 34,250
Basic net income (loss) per share           $ (0.37)  
Weighted average number of shares outstanding—basic and diluted           130,000,000  
Basic net (loss) per unit $ (0.24) $ 0.11 $ (0.03) $ (0.32) $ 0.00   $ 0.23
Diluted net (loss) per unit $ (0.24) $ 0.11 $ (0.03) $ (0.32) $ 0.00   $ 0.21
Weighted average units outstanding—basic 149,686,460 149,943,998 130,000,000 130,000,000 137,232,289   149,686,460
Weighted average units outstanding— diluted 149,686,460 152,400,419 130,000,000 130,000,000 138,170,488   163,879,766