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Share-Based Compensation (Tables)

9 Months Ended

Sep. 30, 2025

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Summary of Recognition of Share-Based Compensation related to Employees

Share-based compensation expense is recognized in cost of services, product and technology expense, and selling, general, and administrative expense, in the accompanying condensed consolidated statements of operations and comprehensive loss as follows (in thousands):

		Three Months Ended September 30,								Nine Months Ended September 30,
		2025				2024				2025				2024
Share-based compensation expense
Cost of services		$	557			$	414			$	1,645			$	1,181
Product and technology expense			1,446				703				4,055				2,040
Selling, general, and administrative expense			3,718				8,387				13,730				16,082
Total share-based compensation expense		$	5,721			$	9,504			$	19,430			$	19,303

Summary of Outstanding Stock Option Grants Issued

A summary of the stock option activity for the nine months ended September 30, 2025 is as follows:

				Options				Weighted Average Exercise Price				Weighted Average Remaining Contractual Term		Aggregate Intrinsic Value
December 31, 2024		Grants outstanding			1,602,966			$	5.15
		Grants exercised			(287,814	)		$	5.11
		Grants cancelled/forfeited			(29,074	)		$	5.19
September 30, 2025		Grants outstanding			1,286,078			$	5.15			4.4 Years		$13.2 million
September 30, 2025		Grants vested			880,695			$	5.13			4.4 Years		$9.0 million
September 30, 2025		Grants unvested			405,383			$	5.20

2021 Equity Plan [Member]

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Summary of Assumptions Applied to Establish Fair Value of Options Granted Using Black-Scholes Option Pricing Model

The fair value for stock options granted for the nine months ended September 30, 2025 was estimated at the date of grant using the Black-Scholes option-pricing model with the following weighted average assumptions:

		Options
Expected stock price volatility			35.65	%
Risk-free interest rate			4.04	%
Expected term (in years)			6.25
Fair-value of the underlying unit		$	15.32

Summary of Option Unit Activity

A summary of the stock option activity for the nine months ended September 30, 2025 is as follows:

				Options				Weighted Average Exercise Price				Weighted Average Remaining Contractual Term		Aggregate Intrinsic Value
December 31, 2024		Grants outstanding			4,517,897			$	14.38
		Grants issued			829,404			$	15.32
		Grants exercised			(22,039	)		$	13.73
		Grants cancelled/forfeited			(101,812	)		$	14.51
September 30, 2025		Grants outstanding			5,223,450			$	14.53			7.0 Years		$7.3 million
September 30, 2025		Grants vested			2,800,191			$	13.74			6.1 Years		$5.0 million
September 30, 2025		Grants unvested			2,423,259			$	15.44

Summary of the RSU activity

A summary of the RSU activity for the nine months ended September 30, 2025 is as follows:

				Shares				Weighted Average Grant Date Fair Value
December 31, 2024		Nonvested RSUs			775,651			$	16.61
		Granted			433,455			$	15.48
		Vested			(175,433	)		$	16.09
		Forfeited			(49,366	)		$	14.84
September 30, 2025		Nonvested RSUs			984,307			$	16.30

2021 Equity Plan [Member] | Restricted Stock [Member]

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Summary of Restricted Stock Activity

A summary of the restricted stock activity for the nine months ended September 30, 2025 is as follows:

				Shares				Weighted Average Grant Date Fair Value
December 31, 2024		Nonvested restricted stock			1,177,743			$	10.01
		Vested			(729,520	)		$	11.42
September 30, 2025		Nonvested restricted stock			448,223			$	11.74

Sterling Acquisition Awards [Member]

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Summary of the RSU activity

A summary of the RSU activity for the nine months ended September 30, 2025 is as follows:

				Shares				Weighted Average Grant Date Fair Value
December 31, 2024		Nonvested RSUs			89,673			$	18.70
		Vested			(76,541	)		$	18.70
		Forfeited			(1,994	)		$	18.70
September 30, 2025		Nonvested RSUs			11,138			$	18.70

Sterling Acquisition Awards [Member] | Restricted Stock [Member]

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Summary of Restricted Stock Activity

A summary of the restricted stock activity for the nine months ended September 30, 2025 is as follows:

				Shares				Weighted Average Grant Date Fair Value
December 31, 2024		Nonvested restricted stock			692,714			$	18.70
		Vested			(354,639	)		$	18.70
		Forfeited			(61,676	)		$	18.70
September 30, 2025		Nonvested restricted stock			276,399			$	18.70

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