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Intangible Assets - Summary of Intangible Assets (Details) - USD ($)
$ in Millions
Sep. 30, 2021
Mar. 31, 2021
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 8,507 $ 8,465
Accumulated Amortization 4,816 4,422
Net Carrying Value 3,691 4,043
Software    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value 4,096 4,014
Accumulated Amortization 2,944 2,733
Net Carrying Value 1,152 1,281
Customer related intangible assets    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value 4,176 4,212
Accumulated Amortization 1,817 1,641
Net Carrying Value 2,359 2,571
Other intangible assets    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value 235 239
Accumulated Amortization 55 48
Net Carrying Value $ 180 $ 191