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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 12 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Mar. 31, 2021
Cash flows from operating activities:          
Net income (loss) $ (187) $ (246) $ 95 $ (445)  
Adjustments to reconcile net income (loss) to net cash provided by operating activities:          
Depreciation and amortization     879 1,025  
Operating right-of-use expense     254 307  
Pension & other post-employment benefits, actuarial & settlement losses     0 2  
Share-based compensation     51 36  
Deferred taxes     (41) 0  
(Gain) loss on dispositions     (415) 14  
Provision for (gains) losses on accounts receivable     (2) 45 $ 53
Unrealized foreign currency exchange gain     (19) (43)  
Impairment losses and contract write-offs     17 42  
Debt extinguishment costs 281 0 309 0  
Other non-cash charges, net     3 (5)  
Changes in assets and liabilities, net of effects of acquisitions and dispositions:          
Decrease in assets     348 57  
Decrease in operating lease liability     (254) (307)  
Decrease in other liabilities     (691) (137)  
Net cash provided by operating activities     534 591  
Cash flows from investing activities:          
Purchases of property and equipment     (165) (156)  
Payments for transition and transformation contract costs     (107) (136)  
Software purchased and developed     (162) (102)  
Payments for acquisitions, net of cash acquired     0 (10)  
Business dispositions     513 0  
Cash collections related to deferred purchase price receivable     0 159  
Proceeds from sale of assets     87 8  
Short-term investing     24 0  
Other investing activities, net     9 3  
Net cash provided by (used in) investing activities     199 (234)  
Cash flows from financing activities:          
Borrowings of commercial paper     703 830  
Repayments of commercial paper     (679) (508)  
Borrowings under lines of credit     0 2,500  
Repayment of borrowings under lines of credit     0 (2,750)  
Borrowings on long-term debt     19 0  
Principal payments on long-term debt     (2,871) (1,476)  
Payments on finance leases and borrowings for asset financing     (671) (487)  
Proceeds from bond issuance     2,918 993  
Proceeds from stock options and other common stock transactions     12 0  
Taxes paid related to net share settlements of share-based compensation awards     (13) (3)  
Payments for debt extinguishment costs     (344) 0  
Repurchase of common stock and advance payment for accelerated share repurchase     (150) 0  
Dividend payments     0 (53)  
Other financing activities, net     13 (9)  
Net cash used in financing activities     (1,063) (963)  
Effect of exchange rate changes on cash and cash equivalents     (2) 9  
Net decrease in cash and cash equivalents including cash classified within current assets held for sale     (332) (597)  
Cash classified within current assets held for sale     63 (3)  
Net decrease in cash and cash equivalents     (269) (600)  
Cash and cash equivalents at beginning of year     2,968 3,679 3,679
Cash and cash equivalents at end of period $ 2,699 $ 3,079 $ 2,699 $ 3,079 $ 2,968