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Segment Information (Details)
insurancePolicy in Millions, customer in Millions, $ in Millions
3 Months Ended 6 Months Ended
Sep. 30, 2022
USD ($)
Sep. 30, 2021
USD ($)
Sep. 30, 2022
USD ($)
customer
insurancePolicy
Sep. 30, 2021
USD ($)
Segment Reporting [Abstract]        
Number of insurance policies administered | insurancePolicy     13  
Number of annual customer interactions | customer     250  
Segment Reporting Information [Line Items]        
Revenues $ 3,566 $ 4,027 $ 7,273 $ 8,168
Segment profit 269 346 528 678
Depreciation and amortization 279 338 564 651
Amortization of acquired intangible assets 101 110 205 219
Reconciliation of Consolidated Operating Income to Income Before Taxes [Abstract]        
Subtotal 269 346 528 678
Interest income 28 16 48 36
Interest expense (44) (61) (81) (123)
Restructuring costs (53) (145) (86) (212)
Transaction, separation and integration-related costs (4) (3) (6) (12)
Amortization of acquired intangible assets (101) (110) (205) (219)
Merger related indemnification 0 0 (10) 0
SEC Matter (8) 0 (8) 0
(Losses) gains on dispositions (32) 0 (3) 347
Impairment losses 0 (10) 0 (10)
Debt extinguishment costs 0 (281) 0 (309)
Pension and OPEB actuarial and settlement losses (1) 0 (1) 0
Income (loss) before income taxes 54 (248) 176 176
Operating segments        
Segment Reporting Information [Line Items]        
Revenues 3,566 4,027 7,273 8,168
Segment profit 332 416 669 819
Depreciation and amortization 256 308 515 594
Reconciliation of Consolidated Operating Income to Income Before Taxes [Abstract]        
Subtotal 332 416 669 819
All Other        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Segment profit (63) (70) (141) (141)
Depreciation and amortization 23 30 49 57
Reconciliation of Consolidated Operating Income to Income Before Taxes [Abstract]        
Subtotal (63) (70) (141) (141)
GBS | Operating segments        
Segment Reporting Information [Line Items]        
Revenues 1,713 1,873 3,471 3,760
Segment profit 218 298 428 570
Depreciation and amortization 40 51 81 91
Reconciliation of Consolidated Operating Income to Income Before Taxes [Abstract]        
Subtotal 218 298 428 570
GIS | Operating segments        
Segment Reporting Information [Line Items]        
Revenues 1,853 2,154 3,802 4,408
Segment profit 114 118 241 249
Depreciation and amortization 216 257 434 503
Reconciliation of Consolidated Operating Income to Income Before Taxes [Abstract]        
Subtotal $ 114 $ 118 $ 241 $ 249