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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Millions
12 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Mar. 31, 2023
Cash flows from operating activities:      
Net income (loss) $ 396 $ 86 $ (566)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:      
Depreciation and amortization 1,313 1,433 1,551
Operating right-of-use expense 309 353 404
Pension & other post-employment benefits, actuarial & settlement (gains) losses (232) 445 1,431
Share-based compensation 79 109 108
Deferred taxes (35) (416) (609)
Loss (gain) on dispositions 24 (131) (260)
Provision for losses on accounts receivable 12 0 (1)
Unrealized foreign currency exchange losses (gains) 40 (7) 8
Impairment losses and contract write-offs 32 18 47
Amortization of debt issuance costs and discount 5 5 4
Cash surrender value in excess of premiums paid (12) (14) (17)
Other non-cash charges, net 7 9 4
Changes in assets and liabilities, net of effects of acquisitions and dispositions:      
Decrease in receivables 320 176 412
(Increase) Decrease in prepaid expenses and other current assets (81) 211 (119)
Decrease in accounts payable and accruals (335) (278) (424)
(Decrease) Increase in income taxes payable and income tax liability (57) 13 (161)
Decrease in operating lease liability (309) (353) (404)
(Decrease) Increase in advance contract payments and deferred revenue (78) (290) 11
Other operating activities, net 0 (8) (4)
Net cash provided by operating activities 1,398 1,361 1,415
Cash flows from investing activities:      
Purchases of property and equipment (248) (182) (267)
Payments for transition and transformation contract costs (135) (198) (223)
Software purchased and developed (328) (225) (188)
Business dispositions 26 26 (147)
Proceeds from sale of assets 161 75 171
Other investing activities, net 12 13 19
Net cash used in investing activities (512) (491) (635)
Cash flows from financing activities:      
Borrowings of commercial paper 367 1,784 1,514
Repayments of commercial paper (369) (1,887) (1,757)
Principal payments on long-term debt 0 0 (63)
Payments on finance leases and borrowings for asset financing (298) (430) (511)
Proceeds from stock options and other common stock transactions 0 0 2
Taxes paid related to net share settlements of share-based compensation awards (20) (35) (17)
Repurchase of common stock (14) (898) (669)
Other financing activities, net 17 (21) (6)
Net cash used in financing activities (317) (1,487) (1,507)
Effect of exchange rate changes on cash and cash equivalents 3 (17) (97)
Net increase (decrease) in cash and cash equivalents including cash classified within current assets held for sale 572 (634) (824)
Cash classified within current assets held for sale 0 0 10
Net increase (decrease) in cash and cash equivalents 572 (634) (814)
Cash and cash equivalents at beginning of year 1,224 1,858 2,672
Cash and cash equivalents at end of year $ 1,796 $ 1,224 $ 1,858