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Non-Interest Revenue - Non-Interest Revenue by Business (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Interchange and card revenue      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers $ 30,695 $ 41,509 $ 24,681
Deposit fees      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers 7,824 10,039 8,067
Accounting Standards Update 2014-09      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers 5,500 5,900 1,300
Total revenue from contracts with customers 43,239 55,961 34,896
Accounting Standards Update 2014-09 | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
University fees - card and disbursement fees 1,039 1,141 581
Total revenue from contracts with customers 39,558 52,689 33,329
Accounting Standards Update 2014-09 | Transferred over Time      
Disaggregation of Revenue [Line Items]      
University fees - subscription revenue 3,681 3,272 1,567
Total revenue from contracts with customers 3,681 3,272 1,567
Accounting Standards Update 2014-09 | Interchange and card revenue | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers 30,695 41,509 24,681
Accounting Standards Update 2014-09 | Deposit fees | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers 7,824 10,039 8,067
Accounting Standards Update 2014-09 | Customers Bank Business Banking      
Disaggregation of Revenue [Line Items]      
Total revenue from contracts with customers 2,071 1,972 1,760
Accounting Standards Update 2014-09 | Customers Bank Business Banking | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
University fees - card and disbursement fees 0 0 0
Total revenue from contracts with customers 2,071 1,972 1,760
Accounting Standards Update 2014-09 | Customers Bank Business Banking | Transferred over Time      
Disaggregation of Revenue [Line Items]      
University fees - subscription revenue 0 0 0
Total revenue from contracts with customers 0 0 0
Accounting Standards Update 2014-09 | Customers Bank Business Banking | Interchange and card revenue | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers 794 782 620
Accounting Standards Update 2014-09 | Customers Bank Business Banking | Deposit fees | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers 1,277 1,190 1,140
Accounting Standards Update 2014-09 | BankMobile      
Disaggregation of Revenue [Line Items]      
Total revenue from contracts with customers 41,168 53,989 33,136
Accounting Standards Update 2014-09 | BankMobile | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
University fees - card and disbursement fees 1,039 1,141 581
Total revenue from contracts with customers 37,487 50,717 31,569
Accounting Standards Update 2014-09 | BankMobile | Transferred over Time      
Disaggregation of Revenue [Line Items]      
University fees - subscription revenue 3,681 3,272 1,567
Total revenue from contracts with customers 3,681 3,272 1,567
Accounting Standards Update 2014-09 | BankMobile | Interchange and card revenue | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers 29,901 40,727 24,061
Accounting Standards Update 2014-09 | BankMobile | Deposit fees | Transferred at Point in Time      
Disaggregation of Revenue [Line Items]      
Revenue from contracts with customers $ 6,547 $ 8,849 $ 6,927