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Disclosures About Fair Value of Financial Instruments
6 Months Ended
Jun. 30, 2019
Fair Value Disclosures [Abstract]  
Disclosures About Fair Value of Financial Instruments DISCLOSURES ABOUT FAIR VALUE OF FINANCIAL INSTRUMENTS
Customers uses fair value measurements to record fair value adjustments to certain assets and liabilities and to disclose the fair value of its financial instruments. ASC Topic 825, Financial Instruments, requires disclosure of the estimated fair value of an entity’s assets and liabilities considered to be financial instruments. For Customers, as for most financial institutions, the majority of its assets and liabilities are considered to be financial instruments. Many of these financial instruments lack an available trading market as characterized by a willing buyer and a willing seller engaging in an exchange transaction. For fair value disclosure purposes, Customers utilized certain fair value measurement criteria under ASC Topic 820, Fair Value Measurements and Disclosures, as explained below.
In accordance with ASC 820, the fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.  Fair value is best determined based upon quoted market prices.  However, in many instances, there are no quoted market prices for Customers' various financial instruments.  In cases where quoted market prices are not available, fair values are based on estimates using present value or other valuation techniques.  Those techniques are significantly affected by the assumptions used, including the discount rate and estimates of future cash flows.  Accordingly, the fair value estimates may not be realized in an immediate settlement of the instrument.
The fair value guidance provides a consistent definition of fair value, focusing on an exit price in an orderly transaction (that is, not a forced liquidation or distressed sale) between market participants at the measurement date under current market conditions.  If there has been a significant decrease in the volume and level of activity for the asset or liability, a change in valuation technique or the use of multiple valuation techniques may be appropriate.  In such instances, determining the price at which willing market participants would transact at the measurement date under current market conditions depends on the facts and circumstances and requires the use of significant judgment.  The fair value is a reasonable point within the range that is most representative of fair value under current market conditions.
The fair value guidance also establishes a fair value hierarchy and describes the following three levels used to classify fair value measurements.
Level 1: Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets or liabilities.
Level 2: Quoted prices in markets that are not active, or inputs that are observable either directly or indirectly, for substantially the full term of the asset or liability.
Level 3: Prices or valuation techniques that require adjustments to inputs that are both significant to the fair value measurement and unobservable (i.e., supported with little or no market activity).
A financial instrument’s level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement.
The following methods and assumptions were used to estimate the fair values of Customers' financial instruments as of June 30, 2019 and December 31, 2018:
Financial Instruments Recorded at Fair Value on a Recurring Basis
Investment securities:
The fair values of equity securities, available-for-sale debt securities and debt securities reported at fair value based on a fair value option election are determined by obtaining quoted market prices on nationally recognized and foreign securities exchanges (Level 1), quoted prices in markets that are not active (Level 2), and matrix pricing (Level 2), which is a mathematical technique used widely in the industry to value debt securities without relying exclusively on quoted market prices for the specific securities but rather by relying on the securities’ relationship to other benchmark quoted prices, or internally and externally developed models that use unobservable inputs due to limited or no market activity of the instrument (Level 3). These assets are classified as Level 1, 2 or 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.
Loans held for sale - residential mortgage loans (fair value option):
Customers generally estimates the fair values of residential mortgage loans held for sale based on commitments on hand from investors within the secondary market for loans with similar characteristics. These assets are classified as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.
Loans receivable - commercial mortgage warehouse loans (fair value option):
The fair value of mortgage warehouse loans is the amount of cash initially advanced to fund the mortgage, plus accrued interest and fees, as specified in the respective agreements. The loan is used by mortgage companies primarily as short-term bridge financing between the funding of mortgage loans and the finalization of the sale of the loans to an investor. Changes in fair value are not generally expected to be recognized because at inception of the transaction the underlying loans have already been sold to an approved investor. Additionally, the interest rate is variable, and the transaction is short-term, with an average life of under 30 days from purchase to sale. These assets are classified as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.
Derivatives (assets and liabilities):
The fair values of interest rate swaps and credit derivatives are determined using models that incorporate readily observable market data into a market standard methodology. This methodology nets the discounted future cash receipts and the discounted expected cash payments. The discounted variable cash receipts and payments are based on expectations of future interest rates derived from observable market interest rate curves. In addition, fair value is adjusted for the effect of nonperformance risk by incorporating credit valuation adjustments for Customers and its counterparties. These assets and liabilities are classified as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.
The fair values of the residential mortgage loan commitments are derived from the estimated fair values that can be generated when the underlying mortgage loan is sold in the secondary market. Customers generally uses commitments on hand from third party investors to estimate an exit price and adjusts for the probability of the commitment being exercised based on the Bank’s internal experience (i.e., pull-through rate). These assets and liabilities are classified as Level 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.
Derivative assets and liabilities are presented in "Other assets" and "Accrued interest payable and other liabilities" on the consolidated balance sheet.
The following information should not be interpreted as an estimate of Customers' fair value in its entirety because fair value calculations are only provided for a limited portion of Customers' assets and liabilities.  Due to a wide range of valuation techniques and the degree of subjectivity used in making these estimates, comparisons between Customers' disclosures and those of other companies may not be meaningful.
Financial Instruments Recorded at Fair Value on a Nonrecurring Basis
Impaired loans:
Impaired loans are those loans that are accounted for under ASC 310, Receivables, in which the Bank has measured impairment generally based on the fair value of the loan’s collateral or discounted cash flow analysis. Fair value is generally determined based upon independent third-party appraisals of the properties that collateralize the loans or discounted cash flows based upon the expected proceeds. These assets are generally classified as Level 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.
Other real estate owned:
The fair value of other real estate owned ("OREO") is determined by using appraisals, which may be discounted based on management’s review and changes in market conditions or sales agreements with third parties. All appraisals must be performed in accordance with the Uniform Standards of Professional Appraisal Practice. Appraisals are certified to the Bank and performed by appraisers on the Bank’s approved list of appraisers. Evaluations are completed by a person independent of management. The content of the appraisal depends on the complexity of the property. Appraisals are completed on a “retail value” and an “as is value”. These assets are classified as Level 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.

The estimated fair values of Customers' financial instruments at June 30, 2019 and December 31, 2018 were as follows.
 
 
 
 
 
Fair Value Measurements at June 30, 2019
(amounts in thousands)
Carrying Amount
 
Estimated Fair Value
 
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs (Level 3)
Assets:
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
$
95,795

 
$
95,795

 
$
95,795

 
$

 
$

Debt securities, available for sale
689,829

 
689,829

 

 
689,829

 

Interest-only classes of agency-guaranteed home equity conversion mortgage-backed securities, reported at fair value based on a fair value option election
17,157

 
17,157

 

 

 
17,157

Equity securities
1,373

 
1,373

 
1,373

 

 

Loans held for sale
5,697

 
5,697

 

 
4,372

 
1,325

Total loans and leases receivable, net of allowance for loan and lease losses
9,667,258

 
9,885,136

 

 
2,001,540

 
7,883,596

FHLB, Federal Reserve Bank and other restricted stock
101,947

 
101,947

 

 
101,947

 

Derivatives
22,679

 
22,679

 

 
22,534

 
145

Liabilities:
 
 
 
 
 
 
 
 
 
Deposits
$
8,185,777

 
$
8,186,683

 
$
5,747,676

 
$
2,439,007

 
$

Federal funds purchased
406,000

 
406,000

 
406,000

 

 

FHLB advances
1,262,100

 
1,263,718

 
412,100

 
851,618

 

Other borrowings
99,055

 
125,245

 

 
125,245

 

Subordinated debt
109,026

 
116,644

 

 
116,644

 

Derivatives
46,636

 
46,636

 

 
46,636

 

 
 
 
 
 
Fair Value Measurements at December 31, 2018
(amounts in thousands)
Carrying Amount
 
Estimated Fair Value
 
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs (Level 3)
Assets:
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
$
62,135

 
$
62,135

 
$
62,135

 
$

 
$

Debt securities, available for sale
663,294

 
663,294

 

 
663,294

 

Equity securities
1,718

 
1,718

 
1,718

 

 

Loans held for sale
1,507

 
1,507

 

 
1,507

 

Total loans and leases receivable, net of allowance for loan and lease losses
8,503,522

 
8,481,128

 

 
1,405,420

 
7,075,708

FHLB, Federal Reserve Bank and other restricted stock
89,685

 
89,685

 

 
89,685

 

Derivatives
14,693

 
14,693

 

 
14,624

 
69

Liabilities:
 
 
 
 
 
 
 
 
 
Deposits
$
7,142,236

 
$
7,136,009

 
$
5,408,055

 
$
1,727,954

 
$

Federal funds purchased
187,000

 
187,000

 
187,000

 

 

FHLB advances
1,248,070

 
1,248,046

 
998,070

 
249,976

 

Other borrowings
123,871

 
121,718

 

 
121,718

 

Subordinated debt
108,977

 
110,550

 

 
110,550

 

Derivatives
16,286

 
16,286

 

 
16,286

 


For financial assets and liabilities measured at fair value on a recurring and nonrecurring basis, the fair value measurements by level within the fair value hierarchy used at June 30, 2019 and December 31, 2018 were as follows:
 
June 30, 2019
 
Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs (Level 3)
 
Total
Measured at Fair Value on a Recurring Basis:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Available-for-sale debt securities:
 
 
 
 
 
 
 
Agency-guaranteed residential mortgage-backed securities
$

 
$
301,391

 
$

 
$
301,391

Corporate notes

 
388,438

 

 
388,438

Interest-only classes of agency-guaranteed home equity conversion mortgage-backed securities, reported at fair value based on a fair value option election

 

 
17,157

 
17,157

Equity securities
1,373

 

 

 
1,373

Derivatives

 
22,534

 
145

 
22,679

Loans held for sale – fair value option

 
4,372

 

 
4,372

Loans receivable, mortgage warehouse – fair value option

 
2,001,540

 

 
2,001,540

Total assets – recurring fair value measurements
$
1,373

 
$
2,718,275

 
$
17,302

 
$
2,736,950

Liabilities
 
 
 
 
 
 
 
Derivatives 
$

 
$
46,636

 
$

 
$
46,636

Measured at Fair Value on a Nonrecurring Basis:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Impaired loans, net of reserves of $303

 

 
11,577

 
11,577

Other real estate owned

 

 
880

 
880

Total assets – nonrecurring fair value measurements
$

 
$

 
$
12,457

 
$
12,457

 
December 31, 2018
 
Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs (Level 3)
 
Total
Measured at Fair Value on a Recurring Basis:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Available-for-sale securities:
 
 
 
 
 
 
 
Agency-guaranteed residential mortgage–backed securities
$

 
$
305,374

 
$

 
$
305,374

Corporate notes

 
357,920

 

 
357,920

Equity securities
1,718

 

 

 
1,718

Derivatives

 
14,624

 
69

 
14,693

Loans held for sale – fair value option

 
1,507

 

 
1,507

Loans receivable, mortgage warehouse – fair value option

 
1,405,420

 

 
1,405,420

Total assets – recurring fair value measurements
$
1,718

 
$
2,084,845

 
$
69

 
$
2,086,632

Liabilities
 
 
 
 
 
 
 
Derivatives
$

 
$
16,286

 
$

 
$
16,286

Measured at Fair Value on a Nonrecurring Basis:
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Impaired loans, net of reserves of $845
$

 
$

 
$
10,876

 
$
10,876

Other real estate owned

 

 
621

 
621

Total assets – nonrecurring fair value measurements
$

 
$

 
$
11,497

 
$
11,497

The changes in Level 3 assets measured at fair value on a recurring basis for the three and six months ended June 30, 2019 and 2018 are summarized in the tables below. Additional information about residential mortgage loan commitments can be found in NOTE 10 - DERIVATIVES INSTRUMENTS AND HEDGING ACTIVITIES.
 
Residential Mortgage Loan Commitments
 
Three Months Ended June 30,
(amounts in thousands)
2019
 
2018
Balance at March 31
$
77

 
$
83

Issuances
145

 
133

Settlements
(77
)
 
(83
)
Balance at June 30
$
145

 
$
133

 
Residential Mortgage Loan Commitments
 
Six Months Ended June 30,
(amounts in thousands)
2019
 
2018
 
 
 
 
Balance at December 31
$
69

 
$
60

Issuances
222

 
216

Settlements
(146
)
 
(143
)
Balance at June 30
$
145

 
$
133

 
 
 
 

There were no transfers between levels during the three and six months ended June 30, 2019 and 2018.
The following table summarizes financial assets and financial liabilities measured at fair value as of June 30, 2019 and December 31, 2018 on a recurring and nonrecurring basis for which Customers utilized Level 3 inputs to measure fair value. The unobservable Level 3 inputs noted below contain a level of uncertainty that may differ from what is realized in an immediate settlement of the assets. Therefore, Customers may realize a value higher or lower than the current estimated fair value of the assets. On June 28, 2019, Customers obtained ownership of interest-only GNMA securities that served as the primary collateral for loans made to one commercial mortgage warehouse customer through a Uniform Commercial Code ("UCC") private sale transaction. On June 28, 2019, Customers elected the fair value option for these interest-only GNMA securities acquired on such date. The fair value of these securities at June 30, 2019 was $17.2 million which reflects the valuation obtained from the third party binding bids obtained through the UCC private sale transaction. Customers corroborated the third party binding bids through internally developed discounted cash flow modeling.  The significant unobservable inputs used in the discounted cash flow modeling include prepayment speeds and discount rates.  Customers will mark these securities to fair value on a quarterly basis, with changes in fair value reported in non-interest income.

Customers will mark these securities to fair value on a quarterly basis, with changes in fair value reported in non-interest income.
 
Quantitative Information about Level 3 Fair Value Measurements
June 30, 2019
Fair Value
Estimate
 
Valuation Technique
 
Unobservable Input
 
Range 
(Weighted Average)
(amounts in thousands)
 
 
 
 
 
 
 
Impaired loans - real estate
$
5,015

 
Collateral appraisal (1)
 
Liquidation expenses (2)
 
8% - 8%
(8%)
Impaired loans - commercial & industrial
6,562

 
Business asset valuation (3)
 
Business asset valuation adjustments (4)
 
8% - 50%
(16%)
Other real estate owned
880

 
Collateral appraisal (1)
 
Liquidation expenses (2)
 
8% - 11%
(8%)
Residential mortgage loan commitments
145

 
Adjusted market bid
 
Pull-through rate
 
83% - 83%
(83%)
(1)
Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals.
(2)
Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.
(3)
Business asset valuation obtained from independent party.
(4)
Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.

 
Quantitative Information about Level 3 Fair Value Measurements
December 31, 2018
Fair Value
Estimate
 
Valuation Technique
 
Unobservable Input
 
Range 
(Weighted Average)
(amounts in thousands)
 
 
 
 
 
 
 
Impaired loans - real estate
$
10,260

 
Collateral appraisal (1)
 
Liquidation expenses (2)
 
8% - 8%
(8%)
Impaired loans - commercial & industrial
616

 
Business asset valuation (3)
 
Business asset valuation adjustments (4)
 
8% - 50%
(26%)
Other real estate owned
621

 
Collateral appraisal (1)
 
Liquidation expenses (2)
 
8% - 8%
(8%)
Residential mortgage loan commitments
69

 
Adjusted market bid
 
Pull-through rate
 
90% - 90%
(90%)
(1)
Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals.
(2)
Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.
(3)
Business asset valuation obtained from independent party.
(4)
Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.