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Disclosures About Fair Value of Financial Instruments (Tables)
9 Months Ended
Sep. 30, 2019
Fair Value Disclosures [Abstract]  
Estimated Fair Values of Financial Instruments
The estimated fair values of Customers' financial instruments at September 30, 2019 and December 31, 2018 were as follows.
   Fair Value Measurements at September 30, 2019
(amounts in thousands)Carrying AmountEstimated Fair ValueQuoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets:
Cash and cash equivalents$182,218  $182,218  $182,218  $—  $—  
Debt securities, available for sale589,541  589,541  —  589,541  —  
Interest-only classes of agency-guaranteed home equity conversion mortgage-backed securities, reported at fair value based on a fair value option election17,078  17,078  —  —  17,078  
Equity securities2,095  2,095  2,095  —  —  
Loans held for sale502,854  502,854  —  1,755  501,099  
Total loans and leases receivable, net of allowance for loan and lease losses9,723,714  9,991,132  —  2,438,530  7,552,602  
FHLB, Federal Reserve Bank and other restricted stock81,853  81,853  —  81,853  —  
Derivatives29,174  29,174  —  29,024  150  
Liabilities:
Deposits$8,925,685  $8,929,025  $6,502,812  $2,426,213  $—  
Federal funds purchased373,000  373,000  373,000  —  —  
FHLB advances1,040,800  1,042,813  190,800  852,013  —  
Other borrowings123,528  124,961  —  124,961  —  
Subordinated debt109,050  114,686  —  114,686  —  
Derivatives58,316  58,316  —  58,316  —  

   Fair Value Measurements at December 31, 2018
(amounts in thousands)Carrying AmountEstimated Fair ValueQuoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets:
Cash and cash equivalents$62,135  $62,135  $62,135  $—  $—  
Debt securities, available for sale663,294  663,294  —  663,294  —  
Equity securities1,718  1,718  1,718  —  —  
Loans held for sale1,507  1,507  —  1,507  —  
Total loans and leases receivable, net of allowance for loan and lease losses8,503,522  8,481,128  —  1,405,420  7,075,708  
FHLB, Federal Reserve Bank and other restricted stock89,685  89,685  —  89,685  —  
Derivatives14,693  14,693  —  14,624  69  
Liabilities:
Deposits$7,142,236  $7,136,009  $5,408,055  $1,727,954  $—  
Federal funds purchased187,000  187,000  187,000  —  —  
FHLB advances1,248,070  1,248,046  998,070  249,976  —  
Other borrowings123,871  121,718  —  121,718  —  
Subordinated debt108,977  110,550  —  110,550  —  
Derivatives16,286  16,286  —  16,286  —  
Summary of Financial Assets and Liabilities Measured at Fair Value on a Recurring and Nonrecurring Basis
For financial assets and liabilities measured at fair value on a recurring and nonrecurring basis, the fair value measurements by level within the fair value hierarchy used at September 30, 2019 and December 31, 2018 were as follows:
 September 30, 2019
 Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
Measured at Fair Value on a Recurring Basis:
Assets
Available-for-sale debt securities:
Agency-guaranteed residential mortgage-backed securities $—  $292,343  $—  $292,343  
Corporate notes—  297,198  —  297,198  
Interest-only classes of agency-guaranteed home equity conversion mortgage-backed securities, reported at fair value based on a fair value option election—  —  17,078  17,078  
Equity securities2,095  —  —  2,095  
Derivatives—  29,024  150  29,174  
Loans held for sale – fair value option—  1,755  —  1,755  
Loans receivable, mortgage warehouse – fair value option—  2,438,530  —  2,438,530  
Total assets – recurring fair value measurements$2,095  $3,058,850  $17,228  $3,078,173  
Liabilities
Derivatives $—  $58,316  $—  $58,316  
Measured at Fair Value on a Nonrecurring Basis:
Assets
Impaired loans, net of reserves of $395
—  —  12,754  12,754  
Other real estate owned—  —  78  78  
Total assets – nonrecurring fair value measurements$—  $—  $12,832  $12,832  
 December 31, 2018
 Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
Measured at Fair Value on a Recurring Basis:
Assets
Available-for-sale securities:
Agency-guaranteed residential mortgage–backed securities $—  $305,374  $—  $305,374  
Corporate notes—  357,920  —  357,920  
Equity securities1,718  —  —  1,718  
Derivatives —  14,624  69  14,693  
Loans held for sale – fair value option—  1,507  —  1,507  
Loans receivable, mortgage warehouse – fair value option—  1,405,420  —  1,405,420  
Total assets – recurring fair value measurements$1,718  $2,084,845  $69  $2,086,632  
Liabilities
Derivatives $—  $16,286  $—  $16,286  
Measured at Fair Value on a Nonrecurring Basis:
Assets
Impaired loans, net of reserves of $845
$—  $—  $10,876  $10,876  
Other real estate owned—  —  621  621  
Total assets – nonrecurring fair value measurements$—  $—  $11,497  $11,497  
Statement of Changes in Level 3 Assets Measured at Fair Value on a Recurring Basis
The changes in residential mortgage loan commitments (Level 3 assets) measured at fair value on a recurring basis for the three and nine months ended September 30, 2019 and 2018 are summarized in the tables below. Additional information about residential mortgage loan commitments can be found in NOTE 11 - DERIVATIVES INSTRUMENTS AND HEDGING ACTIVITIES.
Residential Mortgage Loan Commitments
Three Months Ended September 30,
(amounts in thousands)20192018
Balance at June 30$145  $133  
Issuances150  122  
Settlements(145) (133) 
Balance at September 30$150  $122  

Residential Mortgage Loan Commitments
Nine Months Ended September 30,
(amounts in thousands)20192018
 
Balance at December 31$69  $60  
Issuances372  338  
Settlements(291) (276) 
Balance at September 30$150  $122  
Summary of Financial Assets and Financial Liabilities Measured at Fair Value on Recurring and Nonrecurring Basis The following table summarizes financial assets and financial liabilities measured at fair value as of September 30, 2019 and December 31, 2018 on a recurring and nonrecurring basis for which Customers utilized Level 3 inputs to measure fair value. The unobservable Level 3 inputs noted below contain a level of uncertainty that may differ from what is realized in an immediate settlement of the assets. Therefore, Customers may realize a value higher or lower than the current estimated fair value of the assets. On June 28, 2019, Customers obtained ownership of interest-only GNMA securities that served as the primary collateral for loans made to one commercial mortgage warehouse customer through a Uniform Commercial Code ("UCC") private sale transaction. On June 28, 2019, Customers elected the fair value option for these interest-only GNMA securities acquired on such date. The fair value of these securities at June 30, 2019 was $17.2 million which reflects the valuation obtained from the third party binding bids obtained through the UCC private sale transaction. At September 30, 2019 Customers used an internally developed discounted cash flow model to value the interest-only GNMA securities. The significant unobservable input used in the discounted cash flow model includes prepayment speed. Significant increases (decreases) in this input would result in a significantly lower (higher) fair value measurement.
 Quantitative Information about Level 3 Fair Value Measurements
September 30, 2019Fair Value
Estimate
Valuation TechniqueUnobservable InputRange 
(Weighted Average)
(amounts in thousands)    
Impaired loans - real estate$11,207  
Collateral appraisal (1)
Liquidation expenses (2)
8% - 8%
(8%)
Impaired loans - commercial & industrial1,547  
Business asset valuation (3)
Business asset valuation adjustments (4)
8% - 20%
(15%)
Interest-only classes of agency-guaranteed home equity conversion mortgage-backed securities, reported at fair value based on a fair value option election17,078  Discounted cash flowConstant prepayment rate
9% - 14%
(12%)
Other real estate owned78  
Collateral appraisal (1)
Liquidation expenses (2)
8% - 9%
(9%)
Residential mortgage loan commitments150  Adjusted market bidPull-through rate
83% - 83%
(83%)
(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals.
(2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.
(3)Business asset valuation obtained from independent party.
(4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.
 Quantitative Information about Level 3 Fair Value Measurements
December 31, 2018Fair Value
Estimate
Valuation TechniqueUnobservable InputRange 
(Weighted Average)
(amounts in thousands)    
Impaired loans - real estate$10,260  
Collateral appraisal (1)
Liquidation expenses (2)
8% - 8%
(8%)
Impaired loans - commercial & industrial616  
Business asset valuation (3)
Business asset valuation adjustments (4)
8% - 50%
(26%)
Other real estate owned621  
Collateral appraisal (1)
Liquidation expenses (2)
8% - 8%
(8%)
Residential mortgage loan commitments69  Adjusted market bidPull-through rate
90% - 90%
(90%)
(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals.
(2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.
(3)Business asset valuation obtained from independent party.
(4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percentage of the business asset valuation.