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Business Segments (Tables)
9 Months Ended
Sep. 30, 2019
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment
The following tables present the operating results for Customers' reportable business segments for the three and nine months ended September 30, 2019 and 2018. The segment financial results include directly attributable revenues and expenses. Consistent with the presentation of segment results to Customers' chief operating decision makers, overhead costs and preferred stock dividends are assigned to the Customers Bank Business Banking segment. The tax benefit assigned to BankMobile was based on an estimated effective tax rate of 23.15% for 2019 and 24.57% for 2018, respectively.

Three Months Ended September 30, 2019
(amounts in thousands)Customers Bank Business BankingBankMobileConsolidated
Interest income (1)
$113,995  $12,723  

$126,718  
Interest expense50,734  249  50,983  
Net interest income63,261  12,474  75,735  
Provision for loan and lease losses2,475  1,951  4,426  
Non-interest income 11,757  11,612  23,369  
Non-interest expense38,347  21,245  59,592  
Income (loss) before income tax expense (benefit)34,196  890  35,086  
Income tax expense (benefit)7,814  206  8,020  
Net income (loss)26,382  684  27,066  
Preferred stock dividends3,615  —  3,615  
Net income (loss) available to common shareholders$22,767  $684  $23,451  

Three Months Ended September 30, 2018
(amounts in thousands)Customers Bank Business BankingBankMobileConsolidated
Interest income (1)
$106,156  $3,889  $110,045  
Interest expense 45,982  62  46,044  
Net interest income60,174  3,827  64,001  
Provision for loan and lease losses2,502  422  2,924  
Non-interest income (7,756) 9,840  2,084  
Non-interest expense
36,115  20,989  57,104  
Income (loss) before income tax expense (benefit)13,801  (7,744) 6,057  
Income tax expense (benefit)1,930  (1,902) 28  
Net income (loss)11,871  (5,842) 6,029  
Preferred stock dividends3,615  —  3,615  
Net income (loss) available to common shareholders$8,256  $(5,842) $2,414  
(1) Amounts reported include funds transfer pricing of $0.3 million and $3.9 million for the three months ended September 30, 2019 and 2018, respectively, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no cost deposits.
Nine Months Ended September 30, 2019
(amounts in thousands)Customers Bank Business BankingBankMobileConsolidated
Interest income (1)
$309,882  $29,863  $339,745  
Interest expense 139,402  625  140,027  
Net interest income170,480  29,238  199,718  
Provision for loan and lease losses3,245  11,294  14,539  
Non-interest income 20,304  34,821  55,125  
Non-interest expense111,840  61,320  173,160  
Income (loss) before income tax expense (benefit)75,699  (8,555) 67,144  
Income tax expense (benefit)17,324  (1,981) 15,343  
Net income (loss) 58,375  (6,574) 51,801  
Preferred stock dividends10,844  —  10,844  
Net income (loss) available to common shareholders$47,531  $(6,574) $40,957  
As of September 30, 2019
Goodwill and other intangibles$3,629  $11,892  $15,521  
Total assets (2)
$11,131,914  $591,876  $11,723,790  
Total deposits$8,260,080  $665,605  $8,925,685  
Total non-deposit liabilities (2)
$1,747,846  $31,109  $1,778,955  

Nine Months Ended September 30, 2018
(amounts in thousands)Customers Bank Business BankingBankMobileConsolidated
Interest income (1)
$302,820  $11,829  $314,649  
Interest expense 118,081  214  118,295  
Net interest income184,739  11,615  196,354  
Provision for loan and lease losses3,128  1,129  4,257  
Non-interest income 8,147  30,973  39,120  
Non-interest expense108,168  54,966  163,134  
Income (loss) before income tax expense (benefit)81,590  (13,507) 68,083  
Income tax expense (benefit)17,567  (3,317) 14,250  
Net income (loss)64,023  (10,190) 53,833  
Preferred stock dividends10,844  —  10,844  
Net income (loss) available to common shareholders$53,179  $(10,190) $42,989  
As of September 30, 2018
Goodwill and other intangibles$3,629  $13,196  $16,825  
Total assets (2)
$10,542,175  $74,929  $10,617,104  
Total deposits$7,781,225  $732,489  $8,513,714  
Total non-deposit liabilities (2)
$1,134,251  $14,327  $1,148,578  
(1) Amounts reported include funds transfer pricing of $8.1 million and $11.8 million, for the nine months ended September 30, 2019 and 2018, respectively, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no cost deposits.
(2) Amounts reported exclude inter-segment receivables/payables.