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Disclosures about Fair Value of Financial Instruments (Tables) | 12 Months Ended
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Dec. 31, 2019
Fair Value Disclosures [Abstract] |
Estimated Fair Values of Financial Instruments | The estimated fair values of Customers’ financial instruments at December 31, 2019 and 2018 were as follows:
| Carrying Amount |  | Estimated Fair Value |  | Fair Value Measurements at December 31, 2019 |  |  |  |
(amounts in thousands) |  |  |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  | Significant Other Observable Inputs (Level 2) |  | Significant Unobservable Inputs (Level 3)
Assets: |  |  |  |  |  |  |  |  |
Cash and cash equivalents | $ | 212,505 |  |  | $ | 212,505 |  |  | $ | 212,505 |  |  | $ | — |  |  | $ | — |
Debt securities, available for sale | 577,198 |  |  | 577,198 |  |  | — |  |  | 577,198 |  |  | — |
Interest-only GNMA securities | 16,272 |  |  | 16,272 |  |  | — |  |  | — |  |  | 16,272 |
Equity securities | 2,406 |  |  | 2,406 |  |  | 2,406 |  |  | — |  |  | — |
Loans held for sale | 486,328 |  |  | 486,328 |  |  | — |  |  | 2,130 |  |  | 484,198 |
Total loans and leases receivable, net of allowance for loan and lease losses | 9,508,367 |  |  | 9,853,037 |  |  | — |  |  | 2,245,758 |  |  | 7,607,279 |
FHLB, Federal Reserve Bank and other restricted stock | 84,214 |  |  | 84,214 |  |  | — |  |  | 84,214 |  |  | — |
Derivatives | 23,608 |  |  | 23,608 |  |  | — |  |  | 23,529 |  |  | 79 |
Liabilities: |  |  |  |  |  |  |  |  |
Deposits | $ | 8,648,936 |  |  | $ | 8,652,340 |  |  | $ | 6,980,402 |  |  | $ | 1,671,938 |  |  | $ | — |
Federal funds purchased | 538,000 |  |  | 538,000 |  |  | 538,000 |  |  | — |  |  | — |
FHLB advances | 850,000 |  |  | 852,162 |  |  | — |  |  | 852,162 |  |  | — |
Other borrowings | 123,630 |  |  | 127,603 |  |  | — |  |  | 127,603 |  |  | — |
Subordinated debt | 181,115 |  |  | 192,217 |  |  | — |  |  | 192,217 |  |  | — |
Derivatives | 45,939 |  |  | 45,939 |  |  | — |  |  | 45,939 |  |  | — |
| Carrying Amount |  | Estimated Fair Value |  | Fair Value Measurements at December 31, 2018 |  |  |  |
|  |  |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  | Significant Other Observable Inputs (Level 2) |  | Significant Unobservable Inputs (Level 3)
(amounts in thousands) |  |  |  |  |  |  |  |  |
Assets: |  |  |  |  |  |  |  |  |
Cash and cash equivalents | $ | 62,135 |  |  | $ | 62,135 |  |  | $ | 62,135 |  |  | $ | — |  |  | $ | — |
Debt securities, available for sale | 663,294 |  |  | 663,294 |  |  | — |  |  | 663,294 |  |  | — |
Equity securities | 1,718 |  |  | 1,718 |  |  | 1,718 |  |  | — |  |  | — |
Loans held for sale | 1,507 |  |  | 1,507 |  |  | — |  |  | 1,507 |  |  | — |
Total loans and leases receivable, net of allowance for loan and lease losses | 8,503,522 |  |  | 8,481,128 |  |  | — |  |  | 1,405,420 |  |  | 7,075,708 |
FHLB, Federal Reserve Bank, and other restricted stock | 89,685 |  |  | 89,685 |  |  | — |  |  | 89,685 |  |  | — |
Derivatives | 14,693 |  |  | 14,693 |  |  | — |  |  | 14,624 |  |  | 69 |
Liabilities: |  |  |  |  |  |  |  |  |
Deposits | $ | 7,142,236 |  |  | $ | 7,136,009 |  |  | $ | 5,408,055 |  |  | $ | 1,727,954 |  |  | $ | — |
Federal funds purchased | 187,000 |  |  | 187,000 |  |  | 187,000 |  |  | — |  |  | — |
FHLB advances | 1,248,070 |  |  | 1,248,046 |  |  | 998,070 |  |  | 249,976 |  |  | — |
Other borrowings | 123,871 |  |  | 121,718 |  |  | — |  |  | 121,718 |  |  | — |
Subordinated debt | 108,977 |  |  | 110,550 |  |  | — |  |  | 110,550 |  |  | — |
Derivatives | 16,286 |  |  | 16,286 |  |  | — |  |  | 16,286 |  |  | — |
Summary of Financial Assets and Liabilities Measured at Fair Value on a Recurring and Non-recurring Basis | For financial assets and liabilities measured at fair value on a recurring and non-recurring basis, the fair value measurements by level within the fair value hierarchy used at December 31, 2019 and 2018 were as follows:
| December 31, 2019 |  |  |  |  |  |
| Fair Value Measurements at the End of the Reporting Period Using |  |  |  |  |  |
(amounts in thousands) | Quoted Prices in Active Markets for Identical Assets (Level 1) |  | Significant Other Observable Inputs (Level 2) |  | Significant Unobservable Inputs (Level 3) |  | Total
Measured at Fair Value on a Recurring Basis: |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |
Available for sale securities: |  |  |  |  |  |  |
Agency-guaranteed residential mortgage-backed securities | $ | — |  |  | $ | 278,321 |  |  | $ | — |  |  | $ | 278,321 |
Corporate notes | — |  |  | 298,877 |  |  | — |  |  | 298,877 |
Interest-only GNMA securities | — |  |  | — |  |  | 16,272 |  |  | 16,272 |
Equity securities | 2,406 |  |  | — |  |  | — |  |  | 2,406 |
Derivatives | — |  |  | 23,529 |  |  | 79 |  |  | 23,608 |
Loans held for sale – fair value option | — |  |  | 2,130 |  |  | — |  |  | 2,130 |
Loans receivable, mortgage warehouse – fair value option | — |  |  | 2,245,758 |  |  | — |  |  | 2,245,758 |
Total assets – recurring fair value measurements | $ | 2,406 |  |  | $ | 2,848,615 |  |  | $ | 16,351 |  |  | $ | 2,867,372 |
Liabilities |  |  |  |  |  |  |
Derivatives | $ | — |  |  | $ | 45,939 |  |  | $ | — |  |  | $ | 45,939 |
Measured at Fair Value on a Nonrecurring Basis: |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |
Impaired loans, net of specific reserves of $852 | $ | — |  |  | $ | — |  |  | $ | 14,272 |  |  | $ | 14,272 |
Other real estate owned | — |  |  | — |  |  | 78 |  |  | 78 |
Total assets – nonrecurring fair value measurements | $ | — |  |  | $ | — |  |  | $ | 14,350 |  |  | $ | 14,350 |
| December 31, 2018 |  |  |  |  |  |
| Fair Value Measurements at the End of the Reporting Period Using |  |  |  |  |  |
| Quoted Prices in Active Markets for Identical Assets (Level 1) |  | Significant Other Observable Inputs (Level 2) |  | Significant Unobservable Inputs (Level 3) |  | Total
(amounts in thousands) |  |  |  |  |  |  |
Measured at Fair Value on a Recurring Basis: |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |
Available for sale securities: |  |  |  |  |  |  |
Agency-guaranteed residential mortgage-backed securities | $ | — |  |  | $ | 305,374 |  |  | $ | — |  |  | $ | 305,374 |
Corporate notes | — |  |  | 357,920 |  |  | — |  |  | 357,920 |
Equity securities | 1,718 |  |  | — |  |  | — |  |  | 1,718 |
Derivatives | — |  |  | 14,624 |  |  | 69 |  |  | 14,693 |
Loans held for sale – fair value option | — |  |  | 1,507 |  |  | — |  |  | 1,507 |
Loans receivable, mortgage warehouse – fair value option | — |  |  | 1,405,420 |  |  | — |  |  | 1,405,420 |
Total assets - recurring fair value measurements | $ | 1,718 |  |  | $ | 2,084,845 |  |  | $ | 69 |  |  | $ | 2,086,632 |
Liabilities |  |  |  |  |  |  |
Derivatives | $ | — |  |  | $ | 16,286 |  |  | $ | — |  |  | $ | 16,286 |
Measured at Fair Value on a Nonrecurring Basis: |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |
Impaired loans, net of specific reserves of $845 | $ | — |  |  | $ | — |  |  | $ | 10,876 |  |  | $ | 10,876 |
Other real estate owned | — |  |  | — |  |  | 621 |  |  | 621 |
Total assets – nonrecurring fair value measurements | $ | — |  |  | $ | — |  |  | $ | 11,497 |  |  | $ | 11,497 |
Statement of Changes in Level 3 Assets and Liabilities Measured at Fair Value on a Recurring Basis | The changes in residential mortgage loan commitments (Level 3 assets) measured at fair value on a recurring basis for the years ended December 31, 2019 and 2018 are summarized as follows in the tables below. Additional information about residential mortgage loan commitments can be found in NOTE 20 — DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES.
|  | Residential Mortgage Loan Commitments |  |
|  | For the Years Ended December 31, |  |
(amounts in thousands) |  | 2019 |  | 2018
Balance at December 31, |  | $ | 69 |  |  | $ | 60 |
Issuances |  | 451 |  |  | 407 |
Settlements |  | (441) |  |  | (398) |
Balance at December 31, |  | $ | 79 |  |  | $ | 69 |
Summary of Financial Assets and Financial Liabilities Measured at Fair Value on Recurring and Nonrecurring Basis | The following table summarizes financial assets and financial liabilities measured at fair value as of December 31, 2019 and 2018 on a recurring and nonrecurring basis for which Customers utilized Level 3 inputs to measure fair value. The unobservable Level 3 inputs noted below contain a level of uncertainty that may differ from what is realized in an immediate settlement of the assets. Therefore, Customers may realize a value higher or lower than the current estimated fair value of the assets. The interest-only GNMA securities are Level 3 assets measured at fair value on a recurring basis under a fair value option election. For the year ended December 31, 2019, Customers recorded an increase in fair value of $0.6 million on the interest-only GNMA securities in unrealized gains on investment securities in the consolidated statements of operations. For the year ended December 31, 2019, cash settlements of $1.5 million were applied to the carrying value of the interest-only GNMA securities, net of premium amortization expense. At December 31, 2019, Customers used an internally developed discounted cash flow model to value the interest-only GNMA securities. The significant unobservable input used in the discounted cash flow model included prepayment speed. Significant increases (decreases) in this input would result in a significantly lower (higher) fair value measurement.
| Quantitative Information about Level 3 Fair Value Measurements |  |  |  |  |  |
December 31, 2019 | Fair Value Estimate |  | Valuation Technique |  | Unobservable Input |  | Range (Weighted Average) (4)
(dollars in thousands) |  |  |  |  |  |  |
Impaired loans – real estate | $ | 12,767 |  |  | Collateral appraisal (1) Business asset valuation (3) |  | Liquidation expenses (2) Business asset valuation adjustments (4) |  | 8% - 10% (8%) 34% - 45% (37%)
Impaired loans – commercial & industrial | 1,505 |  |  | Collateral appraisal (1) Business asset valuation (3) |  | Liquidation expenses (2) Business asset valuation adjustments (4) |  | 8% - 8% (8%) 8% - 50% (22%)
Interest-only GNMA securities | 16,272 |  |  | Discounted cash flow |  | Constant prepayment rate |  | 9% - 14% (12%)
Other real estate owned | 78 |  |  | Collateral appraisal (1) |  | Liquidation expenses (2) |  | 8% - 9% (9%)
Residential mortgage loan commitments | 79 |  |  | Adjusted market bid |  | Pull-through rate |  | 85% - 85% (85%)
(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals. (2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal. (3)Business asset valuation obtained from independent party. (4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.
| Quantitative Information about Level 3 Fair Value Measurements |  |  |  |  |  |
December 31, 2018 | Fair Value Estimate |  | Valuation Technique |  | Unobservable Input |  | Range (Weighted Average) (4)
(dollars in thousands) |  |  |  |  |  |  |
Impaired loans – real estate | $ | 10,260 |  |  | Collateral appraisal (1) |  | Liquidation expenses (2) |  | 8% - 8% (8%)
Impaired loans – commercial & industrial | 616 |  |  | Business asset valuation (3) |  | Business asset valuation adjustments (4) |  | 8% - 50% (26%)
Other real estate owned | 621 |  |  | Collateral appraisal (1) |  | Liquidation expenses (2) |  | 8% - 8% (8%)
Residential mortgage loan commitments | 69 |  |  | Adjusted market bid |  | Pull-through rate |  | 90% - 90% (90%)
(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals. (2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal. (3)Business asset valuation obtained from independent party. (4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.

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- Definition Tabular disclosure of financial instruments measured at fair value, including those classified in shareholders' equity measured on a recurring or nonrecurring basis. Disclosures include, but are not limited to, fair value measurements recorded and the reasons for the measurements, level within the fair value hierarchy in which the fair value measurements are categorized and transfers between levels 1 and 2. Nonrecurring fair value measurements are those that are required or permitted in the statement of financial position in particular circumstances. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=117815213&loc=d3e19207-110258 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 3 -URI http://asc.fasb.org/extlink&oid=117815213&loc=d3e19279-110258 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 2C -URI http://asc.fasb.org/extlink&oid=117815213&loc=SL7498348-110258 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=117815213&loc=d3e19207-110258 Reference 5: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (bb) -URI http://asc.fasb.org/extlink&oid=117815213&loc=d3e19207-110258 + Details
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- Definition Tabular disclosure of the fair value measurement of assets using significant unobservable inputs (Level 3), a reconciliation of the beginning and ending balances, separately presenting changes during the period attributable to the following: (1) total gains or losses for the period (realized and unrealized), segregating those gains or losses included in earnings (or changes in net assets) and gains or losses recognized in other comprehensive income (loss), and a description of where those gains or losses included in earnings (or changes in net assets) are reported in the statement of income (or activities); (2) purchases, sales, issues, and settlements (each type disclosed separately); and (3) transfers in and transfers out of Level 3 (for example, transfers due to changes in the observability of significant inputs), by class of asset. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 3 -URI http://asc.fasb.org/extlink&oid=117815213&loc=d3e19279-110258 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 820 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=117815213&loc=d3e19207-110258 + Details
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