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Derivative Instruments and Hedging Activities (Tables)
9 Months Ended
Sep. 30, 2020
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Fair Value of Derivative Financial Instruments
The following tables present the fair value of Customers' derivative financial instruments as well as their presentation on the balance sheet as of September 30, 2020 and December 31, 2019.
 September 30, 2020
 Derivative AssetsDerivative Liabilities
(amounts in thousands)Balance Sheet LocationFair ValueBalance Sheet LocationFair Value
Derivatives designated as cash flow hedges:
Interest rate swapsOther assets$— Other liabilities$46,785 
Total$— $46,785 
Derivatives not designated as hedging instruments:
Interest rate swapsOther assets$59,962 Other liabilities$63,340 
Interest rate capsOther assetsOther liabilities
Credit contractsOther assets384 Other liabilities515 
Residential mortgage loan commitmentsOther assets455 Other liabilities— 
Total$60,810 $63,864 
December 31, 2019
Derivative AssetsDerivative Liabilities
(amounts in thousands)Balance Sheet LocationFair ValueBalance Sheet LocationFair Value
Derivatives designated as cash flow hedges:
Interest rate swapsOther assets$— Other liabilities$21,374 
Total$— $21,374 
Derivatives not designated as hedging instruments:
Interest rate swapsOther assets$23,301 Other liabilities$24,797 
Interest rate capsOther assetsOther liabilities
Credit contractsOther assets219 Other liabilities(241)
Residential mortgage loan commitmentsOther assets79 Other liabilities— 
Total$23,608 $24,565 
Effect of Derivative Financial Instruments on Net Income and Comprehensive Income
The following tables present amounts included in the consolidated statements of income related to derivatives not designated as hedges for the three and nine months ended September 30, 2020 and 2019.
Amount of Income (Loss) Recognized in Earnings
Three Months Ended September 30,Nine Months Ended September 30,
(amounts in thousands)Income Statement Location2020201920202019
Derivatives not designated as hedging instruments:
Interest rate swapsOther non-interest income$387 $(35)$(6,191)$63 
Interest rate capsOther non-interest income— — — — 
Credit contractsOther non-interest income162 85 1,436 228 
Residential mortgage loan commitmentsMortgage banking income403 376 82 
Total$952 $55 $(4,379)$373 
Effect of Derivative Instruments on Comprehensive Income

The following table presents the effect of Customers' derivative financial instruments on comprehensive income for the three and nine months ended September 30, 2020 and 2019.

Amount of Gain (Loss) Recognized in OCI on Derivatives (1)
Location of Gain (Loss) Reclassified from Accumulated OCI into Income Amount of Gain (Loss) Reclassified from Accumulated OCI into Income
Three Months Ended
September 30,
Three Months Ended
September 30,
(amounts in thousands)2020201920202019
Derivatives in cash flow hedging relationships:
Interest rate swaps$429 $(3,821)Interest expense$(4,400)$(764)
Amount of Gain (Loss) Recognized in OCI on Derivatives (1)
Location of Gain (Loss) Reclassified from Accumulated OCI into Income Amount of Gain (Loss) Reclassified from Accumulated OCI into Income
Nine Months Ended
September 30,
Nine Months Ended
September 30,
(amounts in thousands)2020201920202019
Derivatives in cash flow hedging relationships:
Interest rate swaps$(24,602)$(19,391)Interest expense$(8,596)$(355)
(1) Amounts presented are net of taxes. See NOTE 4 - CHANGES IN ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) for the total effect on other comprehensive income (loss) from derivatives designated as cash flow hedges for the periods presented.
Summary of Offsetting of Financial Assets and Derivative Assets
The following tables present derivative instruments that are subject to enforceable master netting arrangements. Customers' interest rate swaps and interest rate caps with institutional counterparties are subject to master netting arrangements and are included in the table below. Interest rate swaps and interest rate caps with commercial banking customers and residential mortgage loan commitments are not subject to master netting arrangements and are excluded from the table below. Customers has not made a policy election to offset its derivative positions.
 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
September 30, 2020
Interest rate derivative assets with institutional counterparties$— $— $— $— 
Interest rate derivative liabilities with institutional counterparties$110,039 $— $(110,039)$— 
 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2019
Interest rate derivative assets with institutional counterparties$432 $— $— $432 
Interest rate derivative liabilities with institutional counterparties$45,727 $— $(45,727)$— 
Summary of Offsetting of Financial Liabilities and Derivative Liabilities
The following tables present derivative instruments that are subject to enforceable master netting arrangements. Customers' interest rate swaps and interest rate caps with institutional counterparties are subject to master netting arrangements and are included in the table below. Interest rate swaps and interest rate caps with commercial banking customers and residential mortgage loan commitments are not subject to master netting arrangements and are excluded from the table below. Customers has not made a policy election to offset its derivative positions.
 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
September 30, 2020
Interest rate derivative assets with institutional counterparties$— $— $— $— 
Interest rate derivative liabilities with institutional counterparties$110,039 $— $(110,039)$— 
 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2019
Interest rate derivative assets with institutional counterparties$432 $— $— $432 
Interest rate derivative liabilities with institutional counterparties$45,727 $— $(45,727)$—