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Non-Interest Revenues - Non-interest Revenues by Business Segment (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Disaggregation of Revenue [Line Items]
Non-interest income	$ 8,869	$ 11,779	$ 31,617	$ 35,370
Interchange and card revenue
Disaggregation of Revenue [Line Items]
Non-interest income	4,081	6,869	17,368	22,435
Deposit fees
Disaggregation of Revenue [Line Items]
Non-interest income	3,439	3,642	10,221	9,199
Customers Bank Business Banking
Disaggregation of Revenue [Line Items]
Non-interest income	(2,497)	638	(981)	1,770
BankMobile
Disaggregation of Revenue [Line Items]
Non-interest income	11,366	11,141	32,598	33,600
Transferred at Point in Time
Disaggregation of Revenue [Line Items]
Non-interest income	7,830	10,773	28,579	32,417
Transferred at Point in Time | Interchange and card revenue
Disaggregation of Revenue [Line Items]
Non-interest income	4,081	6,869	17,368	22,435
Transferred at Point in Time | Deposit fees
Disaggregation of Revenue [Line Items]
Non-interest income	3,439	3,642	10,221	9,199
Transferred at Point in Time | University fees - card and disbursement fees
Disaggregation of Revenue [Line Items]
Non-interest income	310	262	990	783
Transferred at Point in Time | Customers Bank Business Banking
Disaggregation of Revenue [Line Items]
Non-interest income	(2,497)	638	(981)	1,770
Transferred at Point in Time | Customers Bank Business Banking | Interchange and card revenue
Disaggregation of Revenue [Line Items]
Non-interest income	(3,148)	181	(2,685)	580
Transferred at Point in Time | Customers Bank Business Banking | Deposit fees
Disaggregation of Revenue [Line Items]
Non-interest income	651	457	1,704	1,190
Transferred at Point in Time | Customers Bank Business Banking | University fees - card and disbursement fees
Disaggregation of Revenue [Line Items]
Non-interest income	0	0	0	0
Transferred at Point in Time | BankMobile
Disaggregation of Revenue [Line Items]
Non-interest income	10,327	10,135	29,560	30,647
Transferred at Point in Time | BankMobile | Interchange and card revenue
Disaggregation of Revenue [Line Items]
Non-interest income	7,229	6,688	20,053	21,855
Transferred at Point in Time | BankMobile | Deposit fees
Disaggregation of Revenue [Line Items]
Non-interest income	2,788	3,185	8,517	8,009
Transferred at Point in Time | BankMobile | University fees - card and disbursement fees
Disaggregation of Revenue [Line Items]
Non-interest income	310	262	990	783
Transferred at Point in Time | BankMobile | Interchange and card revenue, difference between regulated and unregulated interchange rates
Disaggregation of Revenue [Line Items]
Non-interest income	(3,200)		3,200
Transferred over Time
Disaggregation of Revenue [Line Items]
Non-interest income	1,039	1,006	3,038	2,953
Transferred over Time | University fees - subscription revenue
Disaggregation of Revenue [Line Items]
Non-interest income	1,039	1,006	3,038	2,953
Transferred over Time | Customers Bank Business Banking
Disaggregation of Revenue [Line Items]
Non-interest income	0	0	0	0
Transferred over Time | Customers Bank Business Banking | University fees - subscription revenue
Disaggregation of Revenue [Line Items]
Non-interest income	0	0	0	0
Transferred over Time | BankMobile
Disaggregation of Revenue [Line Items]
Non-interest income	1,039	1,006	3,038	2,953
Transferred over Time | BankMobile | University fees - subscription revenue
Disaggregation of Revenue [Line Items]
Non-interest income	$ 1,039	$ 1,006	$ 3,038	$ 2,953

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