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Business Segments (Tables) | 12 Months Ended
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Dec. 31, 2020
Segment Reporting [Abstract] |
Schedule of Segment Reporting Information, by Segment | The following tables present the operating results for Customers' reportable business segments for the years ended December 31, 2020, 2019 and 2018. The segment financial results include directly attributable revenues and expenses. Consistent with the presentation of segment results to Customers' chief operating decision makers, overhead costs and preferred stock dividends are assigned to the Customers Bank Business Banking segment. The tax benefit assigned to BankMobile was based on an estimated effective tax rate of 24.18%, 22.55% and 24.56% for the years ended December 31, 2020, 2019 and 2018, respectively.
| For the Year Ended December 31, 2020
(amounts in thousands) | Customers Bank Business Banking |  | BankMobile |  | Consolidated
Interest income (1) | $ | 490,028 |  |  | $ | 53,276 |  |  | $ | 543,304 |
Interest expense | 137,480 |  |  | 2,136 |  |  | 139,616 |
Net interest income | 352,548 |  |  | 51,140 |  |  | 403,688 |
Provision for credit losses on loans and leases | 51,708 |  |  | 11,066 |  |  | 62,774 |
Non-interest income | 57,834 |  |  | 43,900 |  |  | 101,734 |
Non-interest expense | 187,153 |  |  | 79,537 |  |  | 266,690 |
Income before income tax expense | 171,521 |  |  | 4,437 |  |  | 175,958 |
Income tax expense | 42,307 |  |  | 1,073 |  |  | 43,380 |
Net income | 129,214 |  |  | 3,364 |  |  | 132,578 |
Preferred stock dividends | 14,041 |  |  | — |  |  | 14,041 |
Net income available to common shareholders | $ | 115,173 |  |  | $ | 3,364 |  |  | $ | 118,537 |
As of December 31, 2020 |  |  |  |  |
Goodwill and other intangibles | $ | 3,629 |  |  | $ | 10,669 |  |  | $ | 14,298 |
Total assets (2) | $ | 17,821,665 |  |  | $ | 617,583 |  |  | $ | 18,439,248 |
Total deposits | $ | 10,350,028 |  |  | $ | 959,901 |  |  | $ | 11,309,929 |
Total non-deposit liabilities (2) | $ | 5,982,010 |  |  | $ | 30,223 |  |  | $ | 6,012,233 |
(1)Amounts reported include funds transfer pricing of $9.3 million for the year ended December 31, 2020, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no-cost deposits. (2)Amounts reported exclude inter-segment receivables/payables.
| For the Year Ended December 31, 2019
(amounts in thousands) | Customers Bank Business Banking |  | BankMobile |  | Consolidated
Interest income (1) | $ | 422,094 |  |  | $ | 41,645 |  |  | $ | 463,739 |
Interest expense | 185,513 |  |  | 916 |  |  | 186,429 |
Net interest income | 236,581 |  |  | 40,729 |  |  | 277,310 |
Provision for credit losses on loans and leases | 10,091 |  |  | 14,136 |  |  | 24,227 |
Non-interest income | 35,268 |  |  | 45,670 |  |  | 80,938 |
Non-interest expense | 153,333 |  |  | 78,568 |  |  | 231,901 |
Income (loss) before income tax expense (benefit) | 108,425 |  |  | (6,305) |  |  | 102,120 |
Income tax expense (benefit) | 24,215 |  |  | (1,422) |  |  | 22,793 |
Net income (loss) | 84,210 |  |  | (4,883) |  |  | 79,327 |
Preferred stock dividends | 14,459 |  |  | — |  |  | 14,459 |
Net income (loss) available to common shareholders | $ | 69,751 |  |  | $ | (4,883) |  |  | $ | 64,868 |
As of December 31, 2019 |  |  |  |  |
Goodwill and other intangibles | $ | 3,629 |  |  | $ | 11,566 |  |  | $ | 15,195 |
Total assets (2) | $ | 10,990,550 |  |  | $ | 530,167 |  |  | $ | 11,520,717 |
Total deposits | $ | 8,247,836 |  |  | $ | 401,100 |  |  | $ | 8,648,936 |
Total non-deposit liabilities (2) | $ | 1,789,329 |  |  | $ | 29,657 |  |  | $ | 1,818,986 |
(1)Amounts reported include funds transfer pricing of $8.8 million for the year ended December 31, 2019, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no-cost deposits. (2)Amounts reported exclude inter-segment receivables/payables.
| For the Year Ended December 31, 2018
(amounts in thousands) | Customers Bank Business Banking |  | BankMobile |  | Consolidated
Interest income (1) | $ | 400,948 |  |  | $ | 17,003 |  |  | $ | 417,951 |
Interest expense | 159,674 |  |  | 400 |  |  | 160,074 |
Net interest income | 241,274 |  |  | 16,603 |  |  | 257,877 |
Provision for credit losses on loans and leases | 2,928 |  |  | 2,714 |  |  | 5,642 |
Non-interest income | 17,499 |  |  | 41,499 |  |  | 58,998 |
Non-interest expense | 146,946 |  |  | 73,233 |  |  | 220,179 |
Income (loss) before income tax expense (benefit) | 108,899 |  |  | (17,845) |  |  | 91,054 |
Income tax expense (benefit) | 23,742 |  |  | (4,383) |  |  | 19,359 |
Net income (loss) | 85,157 |  |  | (13,462) |  |  | 71,695 |
Preferred stock dividends | 14,459 |  |  | — |  |  | 14,459 |
Net income (loss) available to common shareholders | $ | 70,698 |  |  | $ | (13,462) |  |  | $ | 57,236 |
As of December 31, 2018 |  |  |  |  |
Goodwill and other intangibles | $ | 3,629 |  |  | $ | 12,870 |  |  | $ | 16,499 |
Total assets (2) | $ | 9,688,146 |  |  | $ | 145,279 |  |  | $ | 9,833,425 |
Total deposits | $ | 6,766,378 |  |  | $ | 375,858 |  |  | $ | 7,142,236 |
Total non-deposit liabilities (2) | $ | 1,719,225 |  |  | $ | 15,148 |  |  | $ | 1,734,373 |
(1)Amounts reported include funds transfer pricing of $15.7 million for the year ended December 31, 2018, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no-cost deposits. (2)Amounts reported exclude inter-segment receivables/payables.

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8813-108599 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8906-108599 + Details
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