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Business Segments (Tables)

12 Months Ended

Dec. 31, 2020

Segment Reporting [Abstract]

Schedule of Segment Reporting Information, by Segment

The following tables present the operating results for Customers' reportable business segments for the years ended December 31, 2020, 2019 and 2018. The segment financial results include directly attributable revenues and expenses. Consistent with the presentation of segment results to Customers' chief operating decision makers, overhead costs and preferred stock dividends are assigned to the Customers Bank Business Banking segment. The tax benefit assigned to BankMobile was based on an estimated effective tax rate of 24.18%, 22.55% and 24.56% for the years ended December 31, 2020, 2019 and 2018, respectively.

			For the Year Ended December 31, 2020
(amounts in thousands)			Customers Bank Business Banking						BankMobile						Consolidated
Interest income (1)			$	490,028					$	53,276					$	543,304
Interest expense			137,480						2,136						139,616
Net interest income			352,548						51,140						403,688
Provision for credit losses on loans and leases			51,708						11,066						62,774
Non-interest income			57,834						43,900						101,734
Non-interest expense			187,153						79,537						266,690
Income before income tax expense			171,521						4,437						175,958
Income tax expense			42,307						1,073						43,380
Net income			129,214						3,364						132,578
Preferred stock dividends			14,041						—						14,041
Net income available to common shareholders			$	115,173					$	3,364					$	118,537
As of December 31, 2020
Goodwill and other intangibles			$	3,629					$	10,669					$	14,298
Total assets (2)			$	17,821,665					$	617,583					$	18,439,248
Total deposits			$	10,350,028					$	959,901					$	11,309,929
Total non-deposit liabilities (2)			$	5,982,010					$	30,223					$	6,012,233

(1)Amounts reported include funds transfer pricing of $9.3 million for the year ended December 31, 2020, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no-cost deposits.

(2)Amounts reported exclude inter-segment receivables/payables.

			For the Year Ended December 31, 2019
(amounts in thousands)			Customers Bank Business Banking						BankMobile						Consolidated
Interest income (1)			$	422,094					$	41,645					$	463,739
Interest expense			185,513						916						186,429
Net interest income			236,581						40,729						277,310
Provision for credit losses on loans and leases			10,091						14,136						24,227
Non-interest income			35,268						45,670						80,938
Non-interest expense			153,333						78,568						231,901
Income (loss) before income tax expense (benefit)			108,425						(6,305)						102,120
Income tax expense (benefit)			24,215						(1,422)						22,793
Net income (loss)			84,210						(4,883)						79,327
Preferred stock dividends			14,459						—						14,459
Net income (loss) available to common shareholders			$	69,751					$	(4,883)					$	64,868
As of December 31, 2019
Goodwill and other intangibles			$	3,629					$	11,566					$	15,195
Total assets (2)			$	10,990,550					$	530,167					$	11,520,717
Total deposits			$	8,247,836					$	401,100					$	8,648,936
Total non-deposit liabilities (2)			$	1,789,329					$	29,657					$	1,818,986

(1)Amounts reported include funds transfer pricing of $8.8 million for the year ended December 31, 2019, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no-cost deposits.

(2)Amounts reported exclude inter-segment receivables/payables.

			For the Year Ended December 31, 2018
(amounts in thousands)			Customers Bank Business Banking						BankMobile						Consolidated
Interest income (1)			$	400,948					$	17,003					$	417,951
Interest expense			159,674						400						160,074
Net interest income			241,274						16,603						257,877
Provision for credit losses on loans and leases			2,928						2,714						5,642
Non-interest income			17,499						41,499						58,998
Non-interest expense			146,946						73,233						220,179
Income (loss) before income tax expense (benefit)			108,899						(17,845)						91,054
Income tax expense (benefit)			23,742						(4,383)						19,359
Net income (loss)			85,157						(13,462)						71,695
Preferred stock dividends			14,459						—						14,459
Net income (loss) available to common shareholders			$	70,698					$	(13,462)					$	57,236
As of December 31, 2018
Goodwill and other intangibles			$	3,629					$	12,870					$	16,499
Total assets (2)			$	9,688,146					$	145,279					$	9,833,425
Total deposits			$	6,766,378					$	375,858					$	7,142,236
Total non-deposit liabilities (2)			$	1,719,225					$	15,148					$	1,734,373

(1)Amounts reported include funds transfer pricing of $15.7 million for the year ended December 31, 2018, credited to BankMobile for the value provided to the Customers Bank Business Banking segment for the use of excess low/no-cost deposits.

(2)Amounts reported exclude inter-segment receivables/payables.

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- Definition

Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 25
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8813-108599

Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8906-108599

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