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Disclosures About Fair Value of Financial Instruments (Tables)
6 Months Ended
Jun. 30, 2021
Fair Value Disclosures [Abstract]  
Estimated Fair Values of Financial Instruments The estimated fair values of Customers' financial instruments at June 30, 2021 and December 31, 2020 were as follows.
   Fair Value Measurements at June 30, 2021
(amounts in thousands)Carrying AmountEstimated Fair ValueQuoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets:
Cash and cash equivalents$430,500 $430,500 $430,500 $— $— 
Debt securities, available for sale1,526,792 1,526,792 — 1,526,792 — 
Loans held for sale34,540 34,540 — 34,033 507 
Total loans and leases receivable, net of allowance for credit losses on loans and leases16,807,046 16,680,386 — 2,855,284 13,825,102 
FHLB, Federal Reserve Bank and other restricted stock39,895 39,895 — 39,895 — 
Derivatives38,289 38,289 — 37,988 301 
Liabilities:
Deposits$13,873,939 $13,874,284 $13,246,789 $627,495 $— 
FRB PPP Liquidity Facility3,865,865 3,865,865 — 3,865,865 — 
Other borrowings124,240 130,576 — 130,576 — 
Subordinated debt181,534 198,904 — 198,904 — 
Derivatives38,756 38,756 — 38,756 — 
   Fair Value Measurements at December 31, 2020
(amounts in thousands)Carrying AmountEstimated Fair ValueQuoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets:
Cash and cash equivalents$693,354 $693,354 $693,354 $— $— 
Debt securities, available for sale1,206,431 1,206,431 — 1,206,431 — 
Equity securities3,854 3,854 3,854 — — 
Loans held for sale79,086 79,086 — 78,443 643 
Total loans and leases receivable, net of allowance for credit losses on loans and leases15,608,989 16,222,202 — 3,616,432 12,605,770 
FHLB, Federal Reserve Bank and other restricted stock71,368 71,368 — 71,368 — 
Derivatives54,223 54,223 — 54,023 200 
Liabilities:
Deposits$11,309,929 $11,312,494 $10,657,998 $654,496 $— 
FRB PPP Liquidity Facility4,415,016 4,415,016 — 4,415,016 — 
Federal funds purchased250,000 250,000 250,000 — — 
FHLB advances850,000 852,442 — 852,442 — 
Other borrowings124,037 129,120 — 129,120 — 
Subordinated debt181,394 193,119 — 193,119 — 
Derivatives98,164 98,164 — 98,164 — 
Summary of Financial Assets and Liabilities Measured at Fair Value on a Recurring and Nonrecurring Basis For financial assets and liabilities measured at fair value on a recurring and nonrecurring basis, the fair value measurements by level within the fair value hierarchy used at June 30, 2021 and December 31, 2020 were as follows:
 June 30, 2021
 Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
Measured at Fair Value on a Recurring Basis:
Assets
Available for sale debt securities:
Asset-backed securities$— $322,954 $— $322,954 
U.S. government agencies securities— 20,114 — 20,114 
Agency-guaranteed residential mortgage-backed securities — 10,355 — 10,355 
Agency-guaranteed commercial mortgage-backed securities — 2,205 — 2,205 
Agency-guaranteed residential collateralized mortgage obligations— 81,758 — 81,758 
Agency-guaranteed commercial collateralized mortgage obligations— 142,841 — 142,841 
Commercial mortgage-backed securities— 23,087 — 23,087 
Collateralized loan obligations— 162,927 — 162,927 
Corporate notes— 350,421 — 350,421 
Private label collateralized mortgage obligations— 401,576 — 401,576 
State and political subdivision debt securities— 8,554 — 8,554 
Derivatives— 37,988 301 38,289 
Loans held for sale – fair value option— 6,074 — 6,074 
Loans receivable, mortgage warehouse – fair value option— 2,855,284 — 2,855,284 
Total assets – recurring fair value measurements$— $4,426,138 $301 $4,426,439 
Liabilities
Derivatives $— $38,756 $— $38,756 
Measured at Fair Value on a Nonrecurring Basis:
Assets
Loans held for sale$— $27,959 $— $27,959 
Collateral-dependent loans— — 5,323 5,323 
Total assets – nonrecurring fair value measurements$— $27,959 $5,323 $33,282 
 December 31, 2020
 Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
Measured at Fair Value on a Recurring Basis:
Assets
Available for sale debt securities:
Asset-backed securities$— $377,145 $— $377,145 
U.S. government agencies securities— 20,034 — 20,034 
Agency-guaranteed residential mortgage–backed securities — 63,091 — 63,091 
Agency-guaranteed residential collateralized mortgage obligations— 140,841 — 140,841 
Agency-guaranteed commercial collateralized mortgage obligations— 20,926 — 20,926 
Collateralized loan obligations— 32,367 — 32,367 
Corporate notes— 396,744 — 396,744 
Private label collateralized mortgage obligations— 136,992 — 136,992 
State and political subdivision debt securities— 18,291 — 18,291 
Equity securities3,854 — — 3,854 
Derivatives — 54,023 200 54,223 
Loans held for sale – fair value option— 5,509 — 5,509 
Loans receivable, mortgage warehouse – fair value option— 3,616,432 — 3,616,432 
Total assets – recurring fair value measurements$3,854 $4,882,395 $200 $4,886,449 
Liabilities
Derivatives $— $98,164 $— $98,164 
Measured at Fair Value on a Nonrecurring Basis:
Assets
Loans held for sale$— $55,683 $— $55,683 
Collateral-dependent loans— 17,251 3,867 21,118 
Other real estate owned— — 35 35 
Total assets – nonrecurring fair value measurements$— $72,934 $3,902 $76,836 
Statement of Changes in Level 3 Assets Measured at Fair Value on a Recurring Basis The changes in residential mortgage loan commitments (Level 3 assets) measured at fair value on a recurring basis for the three and six months ended June 30, 2021 and 2020 are summarized in the tables below. Additional information about residential mortgage loan commitments can be found in NOTE 13 - DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES.
Residential Mortgage Loan Commitments
Three Months Ended June 30,
(amounts in thousands)20212020
Balance at March 31$196 $215 
Issuances301 52 
Settlements(196)(215)
Balance at June 30$301 $52 
Residential Mortgage Loan Commitments
Six Months Ended June 30,
(amounts in thousands)20212020
Balance at December 31$200 $79 
Issuances497 267 
Settlements(396)(294)
Balance at June 30$301 $52 
Summary of Financial Assets and Financial Liabilities Measured at Fair Value on Recurring and Nonrecurring Basis
The following table summarizes financial assets and financial liabilities measured at fair value as of June 30, 2021 and December 31, 2020 on a recurring and nonrecurring basis for which Customers utilized Level 3 inputs to measure fair value. The unobservable Level 3 inputs noted below contain a level of uncertainty that may differ from what is realized in an immediate settlement of the assets. Therefore, Customers may realize a value higher or lower than the current estimated fair value of the assets.
Quantitative Information about Level 3 Fair Value Measurements
(amounts in thousands)Fair Value
Estimate
Valuation TechniqueUnobservable Input
Range 
(Weighted Average) (4)
June 30, 2021    
Collateral-dependent loans – real estate$4,456 
Collateral appraisal (1)
Liquidation expenses (2)
8% - 26%
(10%)
Collateral-dependent loans – commercial and industrial867 
Collateral appraisal (1)


Business asset valuation (3)
Liquidation expenses (2)

Business asset valuation adjustments (4)
8% - 8%
(8%)

19% - 40%
(21%)
Residential mortgage loan commitments301 Adjusted market bidPull-through rate
75% - 95%
(85%)
(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals.
Fair value is also estimated based on sale agreements or letters of intent with third parties.
(2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.
(3)Business asset valuation obtained from independent party.
(4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.

Quantitative Information about Level 3 Fair Value Measurements
(amounts in thousands)Fair Value
Estimate
Valuation TechniqueUnobservable Input
Range 
(Weighted Average) (4)
December 31, 2020    
Collateral-dependent loans – real estate$2,928 
Collateral appraisal (1)
Liquidation expenses (2)
8% - 8%
(8%)
Collateral-dependent loans – commercial and industrial939 
Collateral appraisal (1)


Business asset valuation (3)

Liquidation expenses (2)

Business asset valuation adjustments (4)
7% - 8%
(8%)

60% - 60%
(60%)
Other real estate owned35 
Collateral appraisal (1)
Liquidation expenses (2)
8% - 9%
(9%)
Residential mortgage loan commitments200 Adjusted market bidPull-through rate
78% - 78%
(78%)
(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals.
(2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.
(3)Business asset valuation obtained from independent party.
(4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.