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Disclosures about Fair Value of Financial Instruments (Tables)
12 Months Ended
Dec. 31, 2021
Fair Value Disclosures [Abstract]  
Estimated Fair Values of Financial Instruments
The estimated fair values of Customers’ financial instruments at December 31, 2021 and 2020 were as follows:
Carrying AmountEstimated Fair ValueFair Value Measurements at December 31, 2021
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets (Level 1)Significant Other Observable Inputs (Level 2)Significant Unobservable Inputs (Level 3)
Assets:
Cash and cash equivalents$518,032 $518,032 $518,032 $— $— 
Debt securities, available for sale3,791,575 3,791,575 — 3,648,690 142,885 
Loans held for sale16,254 16,254 — 15,747 507 
Total loans and leases receivable, net of allowance for credit losses on loans and leases14,414,827 14,207,811 — 2,284,325 11,923,486 
FHLB, Federal Reserve Bank and other restricted stock64,584 64,584 — 64,584 — 
Derivatives 27,295 27,295 — 27,116 179 
Liabilities:
Deposits$16,777,924 $16,777,236 $16,270,586 $506,650 $— 
Federal funds purchased75,000 75,000 75,000 — — 
FHLB advances700,000 700,000 — 700,000 — 
Other borrowings223,086 226,585 — 226,585 — 
Subordinated debt181,673 204,782 — 204,782 — 
Derivatives26,544 26,544 — 26,544 — 

Carrying AmountEstimated Fair ValueFair Value Measurements at December 31, 2020
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets (Level 1)Significant Other Observable Inputs (Level 2)Significant Unobservable Inputs (Level 3)
Assets:
Cash and cash equivalents$693,354 $693,354 $693,354 $— $— 
Debt securities, available for sale1,206,431 1,206,431 — 1,206,431 — 
Equity securities3,854 3,854 3,854 — — 
Loans held for sale79,086 79,086 — 78,443 643 
Total loans and leases receivable, net of allowance for credit losses on loans and leases15,608,989 16,222,202 — 3,616,432 12,605,770 
FHLB, Federal Reserve Bank, and other restricted stock71,368 71,368 — 71,368 — 
Derivatives54,223 54,223 — 54,023 200 
Liabilities:
Deposits$11,309,929 $11,312,494 $10,657,998 $654,496 $— 
FRB PPP Liquidity Facility4,415,016 4,415,016 — 4,415,016 — 
Federal funds purchased250,000 250,000 250,000 — — 
FHLB advances850,000 852,442 — 852,442 — 
Other borrowings124,037 129,120 — 129,120 — 
Subordinated debt181,394 193,119 — 193,119 — 
Derivatives98,164 98,164 — 98,164 — 
Summary of Financial Assets and Liabilities Measured at Fair Value on a Recurring and Non-recurring Basis
For financial assets and liabilities measured at fair value on a recurring and non-recurring basis, the fair value measurements by level within the fair value hierarchy used at December 31, 2021 and 2020 were as follows:
December 31, 2021
Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
Measured at Fair Value on a Recurring Basis:
Assets
Available for sale securities:
Asset-backed securities$— $154,540 $142,885 $297,425 
Agency-guaranteed residential mortgage-backed securities— 9,553 — 9,553 
Agency-guaranteed commercial mortgage-backed securities— 2,152 — 2,152 
Agency-guaranteed residential collateralized mortgage obligations— 196,930 — 196,930 
Agency-guaranteed commercial collateralized mortgage obligations— 238,844 — 238,844 
Collateralized loan obligations— 1,066,802 — 1,066,802 
Commercial mortgage-backed securities— 148,927 — 148,927 
Corporate notes— 580,046 — 580,046 
Private label collateralized mortgage obligations— 1,242,465 — 1,242,465 
State and political subdivision debt securities— 8,431 — 8,431 
Derivatives— 27,116 179 27,295 
Loans held for sale – fair value option— 15,747 — 15,747 
Loans receivable, mortgage warehouse – fair value option— 2,284,325 — 2,284,325 
Total assets – recurring fair value measurements$— $5,975,878 $143,064 $6,118,942 
Liabilities
Derivatives$— $26,544 $— $26,544 
Measured at Fair Value on a Nonrecurring Basis:
Assets
Collateral-dependent loans$— $— $5,121 $5,121 
Total assets – nonrecurring fair value measurements$— $— $5,121 $5,121 
December 31, 2020
Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
Measured at Fair Value on a Recurring Basis:
Assets
Available for sale securities:
Asset-backed securities$— $377,145 $— $377,145 
U.S. government agencies securities— 20,034 — 20,034 
Agency-guaranteed residential mortgage-backed securities— 63,091 — 63,091 
Agency-guaranteed residential collateralized mortgage obligations— 140,841 — 140,841 
Agency-guaranteed commercial collateralized mortgage obligations— 20,926 — 20,926 
Collateralized loan obligations— 32,367 — 32,367 
Corporate notes— 396,744 — 396,744 
Private label collateralized mortgage obligations— 136,992 — 136,992 
State and political subdivision debt securities— 18,291 — 18,291 
Equity securities3,854 — — 3,854 
Derivatives — 54,023 200 54,223 
Loans held for sale – fair value option— 5,509 — 5,509 
Loans receivable, mortgage warehouse – fair value option— 3,616,432 — 3,616,432 
Total assets - recurring fair value measurements$3,854 $4,882,395 $200 $4,886,449 
Liabilities
Derivatives $— $98,164 $— $98,164 
Measured at Fair Value on a Nonrecurring Basis:
Assets
Loans held for sale$— $55,683 $— $55,683 
Collateral-dependent loans— 17,251 3,867 21,118 
Other real estate owned— — 35 35 
Total assets – nonrecurring fair value measurements$— $72,934 $3,902 $76,836 
Statement of Changes in Level 3 Assets and Liabilities Measured at Fair Value on a Recurring Basis
The changes in residential mortgage loan commitments (Level 3 assets) measured at fair value on a recurring basis for the years ended December 31, 2021 and 2020 are summarized as follows in the table below. Additional information about residential mortgage loan commitments can be found in NOTE 21 — DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES.
Residential Mortgage Loan Commitments
For the Years Ended December 31,
(amounts in thousands)20212020
Balance at January 1,$200 $79 
Issuances839 922 
Settlements(860)(801)
Balance at December 31,$179 $200 
The changes in asset-backed securities (Level 3 assets) measured at fair value on a recurring basis for the years ended December 31, 2021 and 2020 are summarized in the table below.
Asset-backed securities
(amounts in thousands)For the Year Ended December 31, 2021
Balance at January 1,$— 
Purchases142,885 
Change in fair value recognized in OCI— 
Balance at December 31,$142,885 
Summary of Financial Assets and Financial Liabilities Measured at Fair Value on Recurring and Nonrecurring Basis
The following table summarizes financial assets and financial liabilities measured at fair value as of December 31, 2021 and 2020 on a recurring and nonrecurring basis for which Customers utilized Level 3 inputs to measure fair value. The unobservable Level 3 inputs noted below contain a level of uncertainty that may differ from what is realized in an immediate settlement of the assets. Therefore, Customers may realize a value higher or lower than the current estimated fair value of the assets.

Quantitative Information about Level 3 Fair Value Measurements
(dollars in thousands)Fair Value EstimateValuation TechniqueUnobservable Input
Range (Weighted
Average) (4)
December 31, 2021
Asset-backed securities$142,885 Discounted cash flowDiscount rate


Annualized loss rate


Constant prepayment rate
4% - 5%
(5%)

4% - 4%
(4%)

17% - 33%
(19%)
Collateral-dependent loans – real estate4,170 
Collateral appraisal (1)
Liquidation expenses (2)
8% - 8%
(8%)
Collateral-dependent loans – commercial and industrial951 
Collateral appraisal (1)


Business asset valuation (3)
Liquidation expenses (2)

Business asset valuation adjustments (4)
8% - 26%
 (12%)

20% - 20%
(20%)
Residential mortgage loan commitments179 Adjusted market bidPull-through rate
76% - 89%
(85%)
Quantitative Information about Level 3 Fair Value Measurements
(dollars in thousands)Fair Value EstimateValuation TechniqueUnobservable Input
Range (Weighted
Average) (4)
December 31, 2020
Collateral-dependent loans – real estate$2,928 
Collateral appraisal (1)
Liquidation expenses (2)
8% - 8%
(8%)
Collateral-dependent loans – commercial and industrial939 
Collateral appraisal (1)


Business asset valuation(3)
Liquidation expenses (2)

Business asset valuation adjustments (4)
7% - 8%
(8%)

60% - 60%
(60%)
Other real estate owned35 
Collateral appraisal (1)
Liquidation expenses (2)
8% - 9%
(9%)
Residential mortgage loan commitments200 Adjusted market bidPull-through rate
78% - 78%
(78%)
(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals. Fair value is also estimated based on sale agreements or letters of intent with third parties.
(2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.
(3)Business asset valuation obtained from independent party.
(4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.