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Disclosures about Fair Value of Financial Instruments (Tables)

12 Months Ended

Dec. 31, 2022

Fair Value Disclosures [Abstract]

Estimated Fair Values of Financial Instruments

The estimated fair values of Customers’ financial instruments at December 31, 2022 and 2021 were as follows:

			Carrying Amount						Estimated Fair Value						Fair Value Measurements at December 31, 2022
(amounts in thousands)															Quoted Prices in Active Markets for Identical Assets (Level 1)						Significant Other Observable Inputs (Level 2)						Significant Unobservable Inputs (Level 3)
Assets:
Cash and cash equivalents			$	455,806					$	455,806					$	455,806					$	—					$	—
Debt securities, available for sale			2,961,015						2,961,015						—						2,887,749						73,266
Debt securities, held to maturity			840,259						793,813						—						437,680						356,133
Loans held for sale			328,312						328,312						—						322						327,990
Total loans and leases receivable, net of allowance for credit losses on loans and leases			15,335,435						14,890,823						—						1,323,312						13,567,511
FHLB, Federal Reserve Bank, and other restricted stock			74,196						74,196						—						74,196						—
Derivatives			44,435						44,435						—						44,380						55
Liabilities:
Deposits			$	18,156,953					$	18,127,338					$	13,907,087					$	4,220,251					$	—
FHLB advances			800,000						781,113						—						781,113						—
Other borrowings			123,580						108,081						—						108,081						—
Subordinated debt			181,952						168,441						—						168,441						—
Derivatives			42,106						42,106						—						42,106						—

			Carrying Amount						Estimated Fair Value						Fair Value Measurements at December 31, 2021
(amounts in thousands)															Quoted Prices in Active Markets for Identical Assets (Level 1)						Significant Other Observable Inputs (Level 2)						Significant Unobservable Inputs (Level 3)
Assets:
Cash and cash equivalents			$	518,032					$	518,032					$	518,032					$	—					$	—
Debt securities, available for sale			3,791,575						3,791,575						—						3,648,690						142,885
Loans held for sale			16,254						16,254						—						15,747						507
Total loans and leases receivable, net of allowance for credit losses on loans and leases			14,414,827						14,207,811						—						2,284,325						11,923,486
FHLB, Federal Reserve Bank, and other restricted stock			64,584						64,584						—						64,584						—
Derivatives			27,295						27,295						—						27,116						179
Liabilities:
Deposits			$	16,777,924					$	16,777,236					$	16,270,586					$	506,650					$	—
Federal funds purchased			75,000						75,000						75,000						—						—
FHLB advances			700,000						700,000						—						700,000						—
Other borrowings			223,086						226,585						—						226,585						—
Subordinated debt			181,673						204,782						—						204,782						—
Derivatives			26,544						26,544						—						26,544						—

Summary of Financial Assets and Liabilities Measured at Fair Value on a Recurring and Non-recurring Basis

For financial assets and liabilities measured at fair value on a recurring and non-recurring basis, the fair value measurements by level within the fair value hierarchy used at December 31, 2022 and 2021 were as follows:

			December 31, 2022
			Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)			Quoted Prices in Active Markets for Identical Assets (Level 1)						Significant Other Observable Inputs (Level 2)						Significant Unobservable Inputs (Level 3)						Total
Measured at Fair Value on a Recurring Basis:
Assets
Available for sale securities:
Asset-backed securities			$	—					$	87,276					$	73,266					$	160,542
Agency-guaranteed residential collateralized mortgage obligations			—						133,864						—						133,864
Collateralized loan obligations			—						872,738						—						872,738
Commercial mortgage-backed securities			—						136,357						—						136,357
Corporate notes			—						595,253						—						595,253
Private label collateralized mortgage obligations			—						1,062,261						—						1,062,261
Derivatives			—						44,380						55						44,435
Loans held for sale – fair value option			—						322						—						322
Loans receivable, mortgage warehouse – fair value option			—						1,323,312						—						1,323,312
Total assets – recurring fair value measurements			$	—					$	4,255,763					$	73,321					$	4,329,084
Liabilities
Derivatives			$	—					$	42,106					$	—					$	42,106
Measured at Fair Value on a Nonrecurring Basis:
Assets
Collateral-dependent loans			$	—					$	—					$	4,819					$	4,819
Total assets – nonrecurring fair value measurements			$	—					$	—					$	4,819					$	4,819

			December 31, 2021
			Fair Value Measurements at the End of the Reporting Period Using
(amounts in thousands)			Quoted Prices in Active Markets for Identical Assets (Level 1)						Significant Other Observable Inputs (Level 2)						Significant Unobservable Inputs (Level 3)						Total
Measured at Fair Value on a Recurring Basis:
Assets
Available for sale securities:
Asset-backed securities			$	—					$	154,540					$	142,885					$	297,425
Agency-guaranteed residential mortgage-backed securities			—						9,553						—						9,553
Agency-guaranteed commercial mortgage-backed securities			—						2,152						—						2,152
Agency-guaranteed residential collateralized mortgage obligations			—						196,930						—						196,930
Agency-guaranteed commercial collateralized mortgage obligations			—						238,844						—						238,844
Collateralized loan obligations			—						1,066,802						—						1,066,802
Commercial mortgage-backed securities			—						148,927						—						148,927
Corporate notes			—						580,046						—						580,046
Private label collateralized mortgage obligations			—						1,242,465						—						1,242,465
State and political subdivision debt securities			—						8,431						—						8,431
Derivatives			—						27,116						179						27,295
Loans held for sale – fair value option			—						15,747						—						15,747
Loans receivable, mortgage warehouse – fair value option			—						2,284,325						—						2,284,325
Total assets - recurring fair value measurements			$	—					$	5,975,878					$	143,064					$	6,118,942
Liabilities
Derivatives			$	—					$	26,544					$	—					$	26,544
Measured at Fair Value on a Nonrecurring Basis:
Assets
Collateral-dependent loans			$	—					$	—					$	5,121					$	5,121
Total assets – nonrecurring fair value measurements			$	—					$	—					$	5,121					$	5,121

Statement of Changes in Level 3 Assets and Liabilities Measured at Fair Value on a Recurring Basis

The changes in residential mortgage loan commitments (Level 3 assets) measured at fair value on a recurring basis for the years ended December 31, 2022 and 2021 are summarized as follows in the table below. Additional information about residential mortgage loan commitments can be found in NOTE 21 — DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES.

						Residential Mortgage Loan Commitments
						For the Years Ended December 31,
(amounts in thousands)						2022						2021
Balance at January 1,						$	179					$	200
Issuances						343						839
Settlements						(467)						(860)
Balance at December 31,						$	55					$	179

The changes in asset-backed securities (Level 3 assets) measured at fair value on a recurring basis for the years ended December 31, 2022 and 2021 are summarized in the table below.

						Asset-backed securities
						For the Years Ended December 31,
(amounts in thousands)						2022						2021
Balance at January 1,						$	142,885					$	—
Purchases						—						142,885
Principal payments and premium amortization						(64,181)						—
Increase in allowance for credit losses						(1,604)						—
Decrease in allowance for credit losses						1,026						—
Change in fair value recognized in OCI						(4,860)						—
Balance at December 31,						$	73,266					$	142,885

Summary of Financial Assets and Financial Liabilities Measured at Fair Value on Recurring and Nonrecurring Basis

The following tables summarize financial assets and financial liabilities measured at fair value as of December 31, 2022 and 2021 on a recurring and nonrecurring basis for which Customers utilized Level 3 inputs to measure fair value. The unobservable Level 3 inputs noted below contain a level of uncertainty that may differ from what is realized in an immediate settlement of the assets. Therefore, Customers may realize a value higher or lower than the current estimated fair value of the assets.

Quantitative Information about Level 3 Fair Value Measurements

(dollars in thousands)

Fair Value Estimate

Valuation Technique

Unobservable Input

Range (Weighted Average) (4)

December 31, 2022

Asset-backed securities

$

73,266

Discounted cash flow

Discount rate Annualized loss rate Constant prepayment rate

9% - 9% (9%) 4% - 5% (5%) 19% - 25% (23%)

Collateral-dependent loans – real estate

4,730

Collateral appraisal (1)

Liquidation expenses (2)

7% - 13% (11%)

Collateral-dependent loans – commercial and industrial

89

Collateral appraisal (1) Business asset valuation (3)

Liquidation expenses (2) Business asset valuation adjustments (4)

8% - 8%  (8%) 25% - 25% (25%)

Residential mortgage loan commitments

55

Adjusted market bid

Pull-through rate

84% - 100% (86%)

Quantitative Information about Level 3 Fair Value Measurements

(dollars in thousands)

Fair Value Estimate

Valuation Technique

Unobservable Input

Range (Weighted Average) (4)

December 31, 2021

Asset-backed securities

$

142,885

Discounted cash flow

Discount rate Annualized loss rate Constant prepayment rate

4% - 5% (5%) 4% - 4% (4%) 17% - 33% (19%)

Collateral-dependent loans – real estate

4,170

Collateral appraisal (1)

Liquidation expenses (2)

8% - 8% (8%)

Collateral-dependent loans – commercial and industrial

951

Collateral appraisal (1) Business asset valuation(3)

Liquidation expenses (2) Business asset valuation adjustments (4)

8% - 26% (12%) 20% - 20% (20%)

Residential mortgage loan commitments

179

Adjusted market bid

Pull-through rate

76% - 89% (85%)

(1)Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. Customers does not generally discount appraisals. Fair value is also estimated based on sale agreements or letters of intent with third parties.

(2)Appraisals are adjusted by management for liquidation expenses. The range and weighted average of liquidation expense adjustments are presented as a percentage of the appraisal.

(3)Business asset valuation obtained from independent party.

(4)Business asset valuations may be adjusted by management for qualitative factors including economic conditions and the condition of the business assets. The range and weighted average of the business asset adjustments are presented as a percent of the business asset valuation.

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- Definition

Tabular disclosure of financial instruments measured at fair value, including those classified in shareholders' equity measured on a recurring or nonrecurring basis. Disclosures include, but are not limited to, fair value measurements recorded and the reasons for the measurements, level within the fair value hierarchy in which the fair value measurements are categorized and transfers between levels 1 and 2. Nonrecurring fair value measurements are those that are required or permitted in the statement of financial position in particular circumstances.

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Tabular disclosure of the fair value measurement of assets using significant unobservable inputs (Level 3), a reconciliation of the beginning and ending balances, separately presenting changes during the period attributable to the following: (1) total gains or losses for the period (realized and unrealized), segregating those gains or losses included in earnings (or changes in net assets) and gains or losses recognized in other comprehensive income (loss), and a description of where those gains or losses included in earnings (or changes in net assets) are reported in the statement of income (or activities); (2) purchases, sales, issues, and settlements (each type disclosed separately); and (3) transfers in and transfers out of Level 3 (for example, transfers due to changes in the observability of significant inputs), by class of asset.

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