XML 33 R21.htm IDEA: XBRL DOCUMENT v3.25.3
FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK
 9 Months Ended
Sep. 30, 2025
Commitments and Contingencies Disclosure [Abstract]  
FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK
Customers is involved with financial instruments and other commitments with off-balance sheet risks. Financial instruments with off-balance sheet risks are incurred in the normal course of business to meet the financing needs of the Bank’s customers. These financial instruments include commitments to extend credit, including unused portions of lines of credit, and standby letters of credit. Those instruments involve, to varying degrees, elements of credit risk in excess of the amount recognized on the balance sheet.
As of September 30, 2025 and December 31, 2024, the following off-balance sheet commitments, financial instruments and other arrangements were outstanding:
(amounts in thousands)September 30, 2025December 31, 2024
Commitments to fund loans and leases$277,459 $165,881 
Unfunded commitments to fund mortgage finance loans1,462,070 1,562,593 
Unfunded commitments under lines of credit and credit cards3,895,602 3,825,727 
Letters of credit36,952 31,832 
Other unused and unfunded commitments34,015 28,904 
Allowance For Credit Losses on Lending-Related Commitments
ACL on lending related commitments is a liability account, calculated in accordance with ASC 326, Financial Instruments - Credit Losses (“ASC 326”), representing expected credit losses over the contractual period for which Customers is exposed to credit risk resulting from a contractual obligation to extend credit. Customers recognized a benefit to provision for credit losses of $0.8 million and a provision of $2.0 million for the three and nine months ended September 30, 2025 resulting in an ACL of $6.9 million as of September 30, 2025. Customers recognized a provision for credit losses of $0.6 million and $2.7 million for the three and nine months ended September 30, 2024 resulting in an ACL of $5.6 million as of September 30, 2024. Customers had an ACL on unfunded lending-related commitments of $4.9 million as of December 31, 2024. The ACL on lending-related commitments is recorded in accrued interest payable and other liabilities in the consolidated balance sheet and the credit loss expense is recorded as a provision for credit losses within other non-interest expense in the consolidated statement of income.